Experience

Chester Fritz Library

• United States
• Individual and Family Services
• 1 - 100 Employee

• Coordinator Peer Research Consultants Reference Services Librarian

  • Feb 2019 - 4 years 11 months

  Grand Forks, North Dakota Area Title / position changed from Coordinator of Circulation Services & Student Employees (Feb. 2019) Develop program and supervise student peer researchers to assist library patrons with reference questions. Maintain most of all previous duties.

• Coordinator Circulation Services and Student Employees

  • Jul 2001 - Feb 2019

  Grand Forks, North Dakota Area Title / position changed from Circulation Specialist (March 2017) 1/4 time supervision of a FTE Processing overdues and bills. Maintain circulation statistics. Manage up to 30 student employees. - Hiring, timesheets, customer service training, and training in basic job tasks such as LC and Dewey shelving, checking books out, and register use. - Created evaluation forms, customer service standards, and preparing students for careers based on NACE top ten… Show more Title / position changed from Circulation Specialist (March 2017) 1/4 time supervision of a FTE Processing overdues and bills. Maintain circulation statistics. Manage up to 30 student employees. - Hiring, timesheets, customer service training, and training in basic job tasks such as LC and Dewey shelving, checking books out, and register use. - Created evaluation forms, customer service standards, and preparing students for careers based on NACE top ten skills. Manage outreach for deliveries, book returns, etc. Serve on committees. -Emergency Policy Manual -Social Media -Student Learning Outcomes (campus wide group)



University of North Dakota - Lake Region

• Interim Director of Library

  • 2000 - 2001

  Devils Lake, ND Supervise 4 student employees & 1 volunteer. Maintain collection through orders, cataloging, ILL, and duplicate exchange. Manage book budget and bills for purchases. Manage opening and closing procedures.