Karla Guillen

Chief Marketing Officer at MediaStaff GT
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Contact Information
us****@****om
(386) 825-5501
Location
Guatemala City, Guatemala, Guatemala, GT

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Bio

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Credentials

  • Messenger Marketing Expert
    Manychay
    Apr, 2021
    - Oct, 2024
  • Agency partner
    ManyChat
    Jan, 2021
    - Oct, 2024

Experience

    • Guatemala
    • Marketing Services
    • Chief Marketing Officer
      • Aug 2018 - Present

      Encargado de crear, Desarrollar, planificar y liderar las estrategias de marketing Digital alineadas a los objetivos comerciales. Analisis de indicadores clave (KPI's) (ROI) y metricas RRSS, SEO, SEM. diseño de presencia en medios y Messenger Marketing Expert por ChatBots (funnels de conversion) CX & Sales, CRM, Contact Center Encargado de crear, Desarrollar, planificar y liderar las estrategias de marketing Digital alineadas a los objetivos comerciales. Analisis de indicadores clave (KPI's) (ROI) y metricas RRSS, SEO, SEM. diseño de presencia en medios y Messenger Marketing Expert por ChatBots (funnels de conversion) CX & Sales, CRM, Contact Center

    • Telecommunications
    • 700 & Above Employee
    • Supervisor del servicio de atención al cliente
      • Dec 2010 - Jun 2020

    • Jefe de equipo
      • Dec 2010 - Jun 2020

    • Guatemala
    • Motor Vehicle Manufacturing
    • 200 - 300 Employee
    • Ejecutivo de ventas
      • Jan 2010 - Dec 2010
    • Guatemala
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Especialista corporativo
      • Oct 2008 - Jan 2010

Education

  • Universidad Rafael Landívar
    Bachelor of Business Administration - BBA, Administración y gestión de empresas, general
    2014 - 2019

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