Experience

Victorian Public Sector Commission

• Australia
• Government Administration
• 1 - 100 Employee

• Principal Business Analyst

  • Jul 2021 - Present



Victorian Department of Families, Fairness & Housing

• Australia
• Consumer Services
• 700 & Above Employee

• Senior Change Adviser

  • May 2021 - Aug 2021



Victorian Department of Health

• Government Administration
• 700 & Above Employee

• Senior Business Analyst

  • 2009 - Apr 2021

  Systems and business analysis in an interdisciplinary team including requirements elicitation and analysis, workshops, interviews, job-shadowing, graphical modelling in UML and BPMN, options analysis, journey mapping and mentoring and coaching junior team members. Participation in business-led and IT-led projects and close working partnerships with business SMEs, business partners and architects. Systems and business analysis in an interdisciplinary team including requirements elicitation and analysis, workshops, interviews, job-shadowing, graphical modelling in UML and BPMN, options analysis, journey mapping and mentoring and coaching junior team members. Participation in business-led and IT-led projects and close working partnerships with business SMEs, business partners and architects.



IIBA Melbourne

• Melbourne, Australia

• Mentor - IIBA Professional Mentor Program 2016

  • 2016 - 2016

  I was selected to participate in the 2016 program as a Business Analysis mentor. I met my mentee weekly for a period of months and provided advice, coaching and mentoring on all things Business Analysis. I was selected to participate in the 2016 program as a Business Analysis mentor. I met my mentee weekly for a period of months and provided advice, coaching and mentoring on all things Business Analysis.



NAB

• Australia
• Banking
• 700 & Above Employee

• Business Analyst

  • Apr 2008 - May 2009

  In a team of five BAs, working with US vendors, I undertook requirements gathering, workshop facilitation, gap analysis and produced the requirements specification for the security stream of a Foreign Exchange payments platform project. I used Sparx Enterprise Architect tool and collaborated with solution architects converting use cases into user stories for the development and test teams. On another project, a rates data implementation project, I was the BA in a scrum and worked closely with developers, testers, the product owner and scrum master. We adhered to Agile ceremonies. Show less



Hyro

• Australia
• Technology, Information and Internet
• 1 - 100 Employee

• Business Analyst

  • 2006 - 2008

  I worked with various clients in the domains of banking, insurance, utilities and supply chain and employed elicitation and analysis techniques including interviewing, workshopping, job shadowing, use cases, user personas and root cause analysis. I worked with various clients in the domains of banking, insurance, utilities and supply chain and employed elicitation and analysis techniques including interviewing, workshopping, job shadowing, use cases, user personas and root cause analysis.



Victorian Department of Education

• Melbourne, Australia

• Analyst/Programmer

  • 2004 - 2006

  - Microsoft .NET development (C#, VB.NET), SQL Server - Requirements elicitation - Microsoft .NET development (C#, VB.NET), SQL Server - Requirements elicitation



Department of Education, Science and Training, Canberra

• Analyst/Programmer

  • Feb 2002 - Aug 2004