Office Associate

• Jul 2018 - Present

Cashier

• Apr 2016 - Jan 2017

*Greeted & provided prompt courteous customer service *Fully understood & Followed procedures for alcohol, tobacco, selected over-the-counter medication & WIC procedures *Counted cash drawer at start & end of every shift *Processed payment in the form of cash, check, credit cards, debit cards, EBT, WIC, coupons, gift certificates, vouchers, etc. responsibly and according to company policy *Scanned All items rapidly, input PLUs accurately from memory *Properly handled all voids and refunds with manager approval *Maintained cleanliness of my work area, check stands & surrounding area daily *Bagged customer items according to company policy & assisted customers with large items, or help out to their car

Sales Cashier

• 2017 - 2017

Cashier

• Oct 2015 - 2015

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Processed customer claims and returns, determining reason for returns, and issuing exchanges, store credit, or refunds Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Processed customer claims and returns, determining reason for returns, and issuing exchanges, store credit, or refunds

New Store Temporary Setup Help/ Cashier

• Feb 2015 - 2015

• Promote sales by assisting customers and offering suggestions. • Stock shelves, counters, and tables with merchandise. • Provide prompt and courteous service to all customers • Responsible for ensuring store appearance is clean and presentable at all times. • Provides positive, friendly customer service and assistance in all aspects of merchandise sales. • Handles customer situations appropriately and escalates as needed. • Responsible for effective management of inventory. • Must maintain knowledge of current products and services. • Performs other duties as assigned by management. • Responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at the cash wraps, as well as handle customer issues that may arise on the sales floor

Data Entry

• Apr 2009 - Dec 2013

•Compiled, sorted and verified the accuracy of data before it is entered • Compared data with source documents, or re-entered data in verification format to detect errors • Stored completed documents in appropriate locations • Answered heavy volume of phone calls from patients, transferring calls to appropriate departments • Greeted visitors, ascertain purpose of visit, and directed them to appropriate staff • Downloaded/uploaded various documents and photos on daily basis •Compiled, sorted and verified the accuracy of data before it is entered • Compared data with source documents, or re-entered data in verification format to detect errors • Stored completed documents in appropriate locations • Answered heavy volume of phone calls from patients, transferring calls to appropriate departments • Greeted visitors, ascertain purpose of visit, and directed them to appropriate staff • Downloaded/uploaded various documents and photos on daily basis

Photographer

• Oct 2007 - Oct 2008

•Provided photograph opportunities to visitors, including the actual photographing of visitors • Adjusted apertures, shutter speeds, and camera focus based on a combination of factors such as lighting, field depth, subject motion, film type, and film speed. • Used traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments • Assisted customers with the selection, pricing, and purchase of photographs • Maintained a high level of customer service satisfaction through friendly and enthusiastic customer interaction • Influenced a teamwork dynamic by assisting fellow staff members with daily duties

Claims Manager

• Aug 1999 - Jan 2007

• Played a vital role in ensuring customer service exceeds expectations by answering incoming calls, greeting customers in the store, ringing up charges, and answering question • Processed customer claims and returns, determining reason for returns, and issuing exchanges, store credit, or refunds • Managed the shipping out of all defective merchandise in a timely manner. • Successfully managed all paperwork in the claims department in an organized manner, including the filing of paperwork • Performed accurate data entry to keep electronic files consistently updated, and nightly balanced cash drawers • Primary roles include scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers. Ability to operate a cash register. • Also took responsibility for handling returns and answering questions about merchandise, store policies, and ongoing promotions. • Ability to work under pressure. • Be knowledgeable about all sections of the store and products within each department. • Apparel associate should be knowledgeable about fitting room procedures, sizing, colors, and rack rules. • Ensure that merchandise is properly labeled and priced. • Replenish stock from the warehouse. • Promptly clean all spills. • Keep the floor clear of objects. • Follow all safety and emergency rules and regulations. • Ensure that all displays are secured properly.