Karla Gussnecker

KYC Analyst at Satispay
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Contact Information
us****@****om
(386) 825-5501
Location
Barcelona, Catalonia, Spain, ES

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Bio

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Credentials

  • Learning the JavaScript Language
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Learn TypeScript Course
    Codecademy
    May, 2022
    - Nov, 2024
  • Full Stack Development bootcamp
    CodeOp
    Mar, 2022
    - Nov, 2024
  • Learn CSS Course
    Codecademy
    Aug, 2021
    - Nov, 2024
  • Learn HTML Course
    Codecademy
    Aug, 2021
    - Nov, 2024

Experience

    • Italy
    • Financial Services
    • 400 - 500 Employee
    • KYC Analyst
      • Sep 2023 - Present

    • Netherlands
    • Financial Services
    • 200 - 300 Employee
    • CDD Analyst and Investigator
      • Dec 2021 - Sep 2023

      Strong understanding of anti-money laundering (AML) and know your customer (KYC) regulations. Updating KYC Profiles in accordance with the group policy, which includes undertaking due diligence and obtaining documents as required from the client/Relationship Manager(RM). Performing enhanced due diligence for high-risk customers, using judgment and expertise to determine the appropriate level of due diligence. Making effective use of a range of investigative techniques… Show more Strong understanding of anti-money laundering (AML) and know your customer (KYC) regulations. Updating KYC Profiles in accordance with the group policy, which includes undertaking due diligence and obtaining documents as required from the client/Relationship Manager(RM). Performing enhanced due diligence for high-risk customers, using judgment and expertise to determine the appropriate level of due diligence. Making effective use of a range of investigative techniques, including transaction analysis, open-source intelligence and interviews, to identify potential money laundering or other financial crimes. Support KYC requirements for Global Banking & Market and Commercial Banking for customer across multiple business lines and ensuring AML regulation and Fourthline policies and procedures are fully implemented. Provide timely, high-quality and flexible KYC client identification for potential clients wishing to do business with Fourthline. Collaborate with other departments, such as risk management and compliance, to ensure that all AML and KYC requirements are met. Ensure KYC escalation policies are followed and issues are escalated to Management in a timely fashion. Assisted with the development and implementation of internal policies and procedures for customer due diligence and AML/KYC compliance. Showcased skills - Customer due diligence (CDD) - Anti-money laundering (AML) and know your customer (KYC) regulations - Information gathering and analysis - Risk assessment and management - Attention to detail and accuracy Show less Strong understanding of anti-money laundering (AML) and know your customer (KYC) regulations. Updating KYC Profiles in accordance with the group policy, which includes undertaking due diligence and obtaining documents as required from the client/Relationship Manager(RM). Performing enhanced due diligence for high-risk customers, using judgment and expertise to determine the appropriate level of due diligence. Making effective use of a range of investigative techniques… Show more Strong understanding of anti-money laundering (AML) and know your customer (KYC) regulations. Updating KYC Profiles in accordance with the group policy, which includes undertaking due diligence and obtaining documents as required from the client/Relationship Manager(RM). Performing enhanced due diligence for high-risk customers, using judgment and expertise to determine the appropriate level of due diligence. Making effective use of a range of investigative techniques, including transaction analysis, open-source intelligence and interviews, to identify potential money laundering or other financial crimes. Support KYC requirements for Global Banking & Market and Commercial Banking for customer across multiple business lines and ensuring AML regulation and Fourthline policies and procedures are fully implemented. Provide timely, high-quality and flexible KYC client identification for potential clients wishing to do business with Fourthline. Collaborate with other departments, such as risk management and compliance, to ensure that all AML and KYC requirements are met. Ensure KYC escalation policies are followed and issues are escalated to Management in a timely fashion. Assisted with the development and implementation of internal policies and procedures for customer due diligence and AML/KYC compliance. Showcased skills - Customer due diligence (CDD) - Anti-money laundering (AML) and know your customer (KYC) regulations - Information gathering and analysis - Risk assessment and management - Attention to detail and accuracy Show less

  • 7th Circle English Department
    • Barcelona Area, Spain
    • Internal Account Manager/Sales
      • Jan 2019 - Dec 2021

      Skilled in identifying customer needs, creating solutions, and closing deals. Passionate about delivering excellent customer service and fostering a positive, collaborative work environment. Manage a portfolio of key accounts, building strong relationships with customers and identifying new sales opportunities. Develop and execute sales strategies to increase revenue and exceed sales targets. Provide exceptional customer service, responding to customer inquiries and… Show more Skilled in identifying customer needs, creating solutions, and closing deals. Passionate about delivering excellent customer service and fostering a positive, collaborative work environment. Manage a portfolio of key accounts, building strong relationships with customers and identifying new sales opportunities. Develop and execute sales strategies to increase revenue and exceed sales targets. Provide exceptional customer service, responding to customer inquiries and concerns in a timely and professional manner. Promote and sell business products or services to customers or potential customers through phone calls. Built strong relationships with customers, responding to their needs and providing solutions to their challenges. Showcased skills - Account management and relationship building - Sales strategy and solution selling - Customer service and communication - Time management and prioritisation - Presentation and negotiation skills Show less Skilled in identifying customer needs, creating solutions, and closing deals. Passionate about delivering excellent customer service and fostering a positive, collaborative work environment. Manage a portfolio of key accounts, building strong relationships with customers and identifying new sales opportunities. Develop and execute sales strategies to increase revenue and exceed sales targets. Provide exceptional customer service, responding to customer inquiries and… Show more Skilled in identifying customer needs, creating solutions, and closing deals. Passionate about delivering excellent customer service and fostering a positive, collaborative work environment. Manage a portfolio of key accounts, building strong relationships with customers and identifying new sales opportunities. Develop and execute sales strategies to increase revenue and exceed sales targets. Provide exceptional customer service, responding to customer inquiries and concerns in a timely and professional manner. Promote and sell business products or services to customers or potential customers through phone calls. Built strong relationships with customers, responding to their needs and providing solutions to their challenges. Showcased skills - Account management and relationship building - Sales strategy and solution selling - Customer service and communication - Time management and prioritisation - Presentation and negotiation skills Show less

  • Freelance
    • Barcelona, Catalonia, Spain
    • SEO freelance work via Upwork platform
      • Apr 2019 - Aug 2021

      Conducted searches such as evaluating competitor websites to incorporate best practice and create marketing strategies to ensure optimal results Improved traffic for clients by increasing the search engine results page from 12 to page 1 through strategic backlinks Created SEO proposals based on strategic research, offering several options in a clear, concise way that met client needs. Evaluated websites based on technical factors, on-page analysis, and backlink profiles to summarise… Show more Conducted searches such as evaluating competitor websites to incorporate best practice and create marketing strategies to ensure optimal results Improved traffic for clients by increasing the search engine results page from 12 to page 1 through strategic backlinks Created SEO proposals based on strategic research, offering several options in a clear, concise way that met client needs. Evaluated websites based on technical factors, on-page analysis, and backlink profiles to summarise the current SEO strength of the site. Show less Conducted searches such as evaluating competitor websites to incorporate best practice and create marketing strategies to ensure optimal results Improved traffic for clients by increasing the search engine results page from 12 to page 1 through strategic backlinks Created SEO proposals based on strategic research, offering several options in a clear, concise way that met client needs. Evaluated websites based on technical factors, on-page analysis, and backlink profiles to summarise… Show more Conducted searches such as evaluating competitor websites to incorporate best practice and create marketing strategies to ensure optimal results Improved traffic for clients by increasing the search engine results page from 12 to page 1 through strategic backlinks Created SEO proposals based on strategic research, offering several options in a clear, concise way that met client needs. Evaluated websites based on technical factors, on-page analysis, and backlink profiles to summarise the current SEO strength of the site. Show less

    • Waitress/Event organiser/Coordinator
      • Oct 2015 - Dec 2018

      Proven track record of successfully coordinating events ranging from small, intimate gatherings to large-scale conferences. Strong ability to manage multiple projects simultaneously while ensuring a seamless event experience for all attendees. Coordination of external employees in private events held at Loft Bucuresti. Moving in the interest of work in all the places associated with the LOFT group, inside or outside the city, each place having a specific and different… Show more Proven track record of successfully coordinating events ranging from small, intimate gatherings to large-scale conferences. Strong ability to manage multiple projects simultaneously while ensuring a seamless event experience for all attendees. Coordination of external employees in private events held at Loft Bucuresti. Moving in the interest of work in all the places associated with the LOFT group, inside or outside the city, each place having a specific and different menu. Plan and coordinate events ranging from corporate conferences to weddings and everything in between. Possession of professional knowledge in the art of serving, protocol and gastronomy. Provide on-site event management, ensuring that all events run smoothly and that attendees have a positive experience. Execution of the mise-en-plase of the table and auxiliary furniture in the service room. Inform the consumer about the preparations in the establishment; flavour, appearance, composition, cooking method. Recommend and present before serving, drinks and various specific dishes of the unit. Promoting by all means the specificity of the unit. The ability to cope with activity under immense pressure, respond correctly and resolve stressful situations. Showcased skills - Event planning and coordination - Budget management - Vendor relations - Project management - Communication and interpersonal skills - Time management and attention to detail - Event marketing and promotion Show less Proven track record of successfully coordinating events ranging from small, intimate gatherings to large-scale conferences. Strong ability to manage multiple projects simultaneously while ensuring a seamless event experience for all attendees. Coordination of external employees in private events held at Loft Bucuresti. Moving in the interest of work in all the places associated with the LOFT group, inside or outside the city, each place having a specific and different… Show more Proven track record of successfully coordinating events ranging from small, intimate gatherings to large-scale conferences. Strong ability to manage multiple projects simultaneously while ensuring a seamless event experience for all attendees. Coordination of external employees in private events held at Loft Bucuresti. Moving in the interest of work in all the places associated with the LOFT group, inside or outside the city, each place having a specific and different menu. Plan and coordinate events ranging from corporate conferences to weddings and everything in between. Possession of professional knowledge in the art of serving, protocol and gastronomy. Provide on-site event management, ensuring that all events run smoothly and that attendees have a positive experience. Execution of the mise-en-plase of the table and auxiliary furniture in the service room. Inform the consumer about the preparations in the establishment; flavour, appearance, composition, cooking method. Recommend and present before serving, drinks and various specific dishes of the unit. Promoting by all means the specificity of the unit. The ability to cope with activity under immense pressure, respond correctly and resolve stressful situations. Showcased skills - Event planning and coordination - Budget management - Vendor relations - Project management - Communication and interpersonal skills - Time management and attention to detail - Event marketing and promotion Show less

  • Barocco Bar/Zumbaala
    • Bucharest, Romania
    • Waiter/Barman/PR/Events
      • Feb 2015 - Sep 2015

      Passion for bringing people together and creating unforgettable experiences. Presenting in front of potential customers the space for private events. Skilled in managing budgets, vendors, and logistics to ensure seamless event execution. Committed to providing exceptional customer service and creating a positive, memorable event experience for all attendees. Organising and assisting with events held in that space. Preparing drinks from the menu quickly and… Show more Passion for bringing people together and creating unforgettable experiences. Presenting in front of potential customers the space for private events. Skilled in managing budgets, vendors, and logistics to ensure seamless event execution. Committed to providing exceptional customer service and creating a positive, memorable event experience for all attendees. Organising and assisting with events held in that space. Preparing drinks from the menu quickly and efficiently when necessary. Responsible for ordering merchandise from the bar and organising the delivery of raw materials. Showcased skills - Event management and coordination - Budget management and cost control - Vendor relations and negotiations - Project management and logistics - Marketing and promotion - Communication and interpersonal skills Show less Passion for bringing people together and creating unforgettable experiences. Presenting in front of potential customers the space for private events. Skilled in managing budgets, vendors, and logistics to ensure seamless event execution. Committed to providing exceptional customer service and creating a positive, memorable event experience for all attendees. Organising and assisting with events held in that space. Preparing drinks from the menu quickly and… Show more Passion for bringing people together and creating unforgettable experiences. Presenting in front of potential customers the space for private events. Skilled in managing budgets, vendors, and logistics to ensure seamless event execution. Committed to providing exceptional customer service and creating a positive, memorable event experience for all attendees. Organising and assisting with events held in that space. Preparing drinks from the menu quickly and efficiently when necessary. Responsible for ordering merchandise from the bar and organising the delivery of raw materials. Showcased skills - Event management and coordination - Budget management and cost control - Vendor relations and negotiations - Project management and logistics - Marketing and promotion - Communication and interpersonal skills Show less

Education

  • CodeOp
    Computer and Information Sciences and Support Services
    2021 - 2022
  • Universitatea de Științe Agricole și Medicină Veterinară a Banatului din Timișoara
    Bachelor's degree, Landscape Architecture
    2009 - 2013

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