Karla Gordobil Blanco
Head of Key Account Management - EMEA at SumUp- Claim this Profile
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Italiano Full professional proficiency
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Inglés Full professional proficiency
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Francés Limited working proficiency
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Español Native or bilingual proficiency
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Euskera Professional working proficiency
Topline Score
Bio
Asmaa Rekhila (雷琪玛）
I would like to highly recommend Karla, and I know words won’t be enough to describe how great she is as a leader and an individual and to thank her for all her support to every member of the team. Karla is a truly inspiring people leader whilst thriving at managing time, tasks and other resources in a very efficient manner. Under her leadership I have felt trusted, empowered, supported in every possible ways, which allowed me to thrive and be successful in my role. I am so grateful to have worked with Karla for a year and a half. Thank you Karla for everything 🙏🏼
Leonard Khairallah
I had the pleasure of working with Karla and during that time I have had the chance of witnessing her remarkable leadership skills and her unwavering commitment to supporting her team. Karla is an exceptional people leader who truly understands the value of building a strong team. She is always available to offer guidance, support, and advice, and she fosters an environment of trust and collaboration. She is empathetic and genuinely cares about the well-being of her team, which has earned her the respect and admiration of all her team members. She is never satisfied with mediocrity and continuously strives for excellence in everything she does. I highly value professionalism and operational excellence and can absolutely recommend Karla in this regard.
Asmaa Rekhila (雷琪玛）
I would like to highly recommend Karla, and I know words won’t be enough to describe how great she is as a leader and an individual and to thank her for all her support to every member of the team. Karla is a truly inspiring people leader whilst thriving at managing time, tasks and other resources in a very efficient manner. Under her leadership I have felt trusted, empowered, supported in every possible ways, which allowed me to thrive and be successful in my role. I am so grateful to have worked with Karla for a year and a half. Thank you Karla for everything 🙏🏼
Leonard Khairallah
I had the pleasure of working with Karla and during that time I have had the chance of witnessing her remarkable leadership skills and her unwavering commitment to supporting her team. Karla is an exceptional people leader who truly understands the value of building a strong team. She is always available to offer guidance, support, and advice, and she fosters an environment of trust and collaboration. She is empathetic and genuinely cares about the well-being of her team, which has earned her the respect and admiration of all her team members. She is never satisfied with mediocrity and continuously strives for excellence in everything she does. I highly value professionalism and operational excellence and can absolutely recommend Karla in this regard.
Asmaa Rekhila (雷琪玛）
I would like to highly recommend Karla, and I know words won’t be enough to describe how great she is as a leader and an individual and to thank her for all her support to every member of the team. Karla is a truly inspiring people leader whilst thriving at managing time, tasks and other resources in a very efficient manner. Under her leadership I have felt trusted, empowered, supported in every possible ways, which allowed me to thrive and be successful in my role. I am so grateful to have worked with Karla for a year and a half. Thank you Karla for everything 🙏🏼
Leonard Khairallah
I had the pleasure of working with Karla and during that time I have had the chance of witnessing her remarkable leadership skills and her unwavering commitment to supporting her team. Karla is an exceptional people leader who truly understands the value of building a strong team. She is always available to offer guidance, support, and advice, and she fosters an environment of trust and collaboration. She is empathetic and genuinely cares about the well-being of her team, which has earned her the respect and admiration of all her team members. She is never satisfied with mediocrity and continuously strives for excellence in everything she does. I highly value professionalism and operational excellence and can absolutely recommend Karla in this regard.
Asmaa Rekhila (雷琪玛）
I would like to highly recommend Karla, and I know words won’t be enough to describe how great she is as a leader and an individual and to thank her for all her support to every member of the team. Karla is a truly inspiring people leader whilst thriving at managing time, tasks and other resources in a very efficient manner. Under her leadership I have felt trusted, empowered, supported in every possible ways, which allowed me to thrive and be successful in my role. I am so grateful to have worked with Karla for a year and a half. Thank you Karla for everything 🙏🏼
Leonard Khairallah
I had the pleasure of working with Karla and during that time I have had the chance of witnessing her remarkable leadership skills and her unwavering commitment to supporting her team. Karla is an exceptional people leader who truly understands the value of building a strong team. She is always available to offer guidance, support, and advice, and she fosters an environment of trust and collaboration. She is empathetic and genuinely cares about the well-being of her team, which has earned her the respect and admiration of all her team members. She is never satisfied with mediocrity and continuously strives for excellence in everything she does. I highly value professionalism and operational excellence and can absolutely recommend Karla in this regard.
Credentials
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Coaching Virtually
LinkedInNov, 2021- Nov, 2024 -
Leading and Working in Teams
LinkedInFeb, 2020- Nov, 2024 -
Teamwork Foundations
LinkedInFeb, 2020- Nov, 2024 -
Attracting, Hiring, and Working with Gen Z
LinkedInSep, 2019- Nov, 2024 -
Command of the Message
Force Management -
Sandler
Sandler Training
Experience
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SumUp
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United Kingdom
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Financial Services
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700 & Above Employee
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Head of Key Account Management - EMEA
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Jul 2023 - Present
-Manage the growing International Key Account team, and coach team members to become expert business consultants and relationship managers -Define and drive the Key Account Management strategy, which consists of high-value customers using SumUp’s services across Europe -Analyse data and internal reports to uncover new opportunities and increase customer value via growth initiatives of existing accounts -Constantly seek opportunities to improve and structure our processes and implement… Show more -Manage the growing International Key Account team, and coach team members to become expert business consultants and relationship managers -Define and drive the Key Account Management strategy, which consists of high-value customers using SumUp’s services across Europe -Analyse data and internal reports to uncover new opportunities and increase customer value via growth initiatives of existing accounts -Constantly seek opportunities to improve and structure our processes and implement best practices -Set team targets and be the owner of my team’s performance -Collaborate with key stakeholders within the GTM organisation Show less -Manage the growing International Key Account team, and coach team members to become expert business consultants and relationship managers -Define and drive the Key Account Management strategy, which consists of high-value customers using SumUp’s services across Europe -Analyse data and internal reports to uncover new opportunities and increase customer value via growth initiatives of existing accounts -Constantly seek opportunities to improve and structure our processes and implement… Show more -Manage the growing International Key Account team, and coach team members to become expert business consultants and relationship managers -Define and drive the Key Account Management strategy, which consists of high-value customers using SumUp’s services across Europe -Analyse data and internal reports to uncover new opportunities and increase customer value via growth initiatives of existing accounts -Constantly seek opportunities to improve and structure our processes and implement best practices -Set team targets and be the owner of my team’s performance -Collaborate with key stakeholders within the GTM organisation Show less
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CoachHub - The digital coaching platform
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Germany
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Professional Training and Coaching
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700 & Above Employee
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Head of Sales and Business Development - UK&I
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Jan 2022 - Jul 2023
- Overseeing a team of 15 SDRs with a Team Leader reporting directly to me. -Build and steer CoachHub’s SDR activities of the UK&I market, including planning, hiring, coaching and performance management. -Set clear team goals -Manage the performance of the SDRs & Team Leader and delivery on KPIs -Discover training needs and provide coaching and support for career development -Build a sales development framework that follows CoachHub’s strategic direction -Keep up with… Show more - Overseeing a team of 15 SDRs with a Team Leader reporting directly to me. -Build and steer CoachHub’s SDR activities of the UK&I market, including planning, hiring, coaching and performance management. -Set clear team goals -Manage the performance of the SDRs & Team Leader and delivery on KPIs -Discover training needs and provide coaching and support for career development -Build a sales development framework that follows CoachHub’s strategic direction -Keep up with industry trends and best practices, including utilization of new technology and web resources -Stakeholders partnership: Marketing, Sales and Revenue Operations, HR, VP of Sales, Enablement Show less - Overseeing a team of 15 SDRs with a Team Leader reporting directly to me. -Build and steer CoachHub’s SDR activities of the UK&I market, including planning, hiring, coaching and performance management. -Set clear team goals -Manage the performance of the SDRs & Team Leader and delivery on KPIs -Discover training needs and provide coaching and support for career development -Build a sales development framework that follows CoachHub’s strategic direction -Keep up with… Show more - Overseeing a team of 15 SDRs with a Team Leader reporting directly to me. -Build and steer CoachHub’s SDR activities of the UK&I market, including planning, hiring, coaching and performance management. -Set clear team goals -Manage the performance of the SDRs & Team Leader and delivery on KPIs -Discover training needs and provide coaching and support for career development -Build a sales development framework that follows CoachHub’s strategic direction -Keep up with industry trends and best practices, including utilization of new technology and web resources -Stakeholders partnership: Marketing, Sales and Revenue Operations, HR, VP of Sales, Enablement Show less
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Contentful
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Germany
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Software Development
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500 - 600 Employee
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Global Sales Enablement Program Manager
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Dec 2020 - Jan 2022
Key role within the Global Go To Market (GTM) Enablement organization at Contentful. The mission of my team is to increase impact through best-in-class enablement programs centered around role-based knowledge, skill development and strong leadership coaching. My role centers on the sales segment of the business, that specifically includes teams who manage all pre-close activity helping to drive our strategy to execution and our global sales organization realize its aggressive goals… Show more Key role within the Global Go To Market (GTM) Enablement organization at Contentful. The mission of my team is to increase impact through best-in-class enablement programs centered around role-based knowledge, skill development and strong leadership coaching. My role centers on the sales segment of the business, that specifically includes teams who manage all pre-close activity helping to drive our strategy to execution and our global sales organization realize its aggressive goals. -Identify the knowledge and skills required for successful outcomes of all sales roles -Work with the Sales and GTM enablement leaders to establish role-based curriculums and programs that drive the knowledge and skill development -Align and execute programs that build foundational capability for role-based knowledge and skills -Create the tools and programs that support the knowledge , skill development and leader coaching -Build relationships with key business stakeholders and understanding of the ongoing needs -Establish ongoing cross functional collaboration with the broader enablement team, marketing and product organizations -Drive consistency and efficiency to deliver training and tools across all sales teams Show less Key role within the Global Go To Market (GTM) Enablement organization at Contentful. The mission of my team is to increase impact through best-in-class enablement programs centered around role-based knowledge, skill development and strong leadership coaching. My role centers on the sales segment of the business, that specifically includes teams who manage all pre-close activity helping to drive our strategy to execution and our global sales organization realize its aggressive goals… Show more Key role within the Global Go To Market (GTM) Enablement organization at Contentful. The mission of my team is to increase impact through best-in-class enablement programs centered around role-based knowledge, skill development and strong leadership coaching. My role centers on the sales segment of the business, that specifically includes teams who manage all pre-close activity helping to drive our strategy to execution and our global sales organization realize its aggressive goals. -Identify the knowledge and skills required for successful outcomes of all sales roles -Work with the Sales and GTM enablement leaders to establish role-based curriculums and programs that drive the knowledge and skill development -Align and execute programs that build foundational capability for role-based knowledge and skills -Create the tools and programs that support the knowledge , skill development and leader coaching -Build relationships with key business stakeholders and understanding of the ongoing needs -Establish ongoing cross functional collaboration with the broader enablement team, marketing and product organizations -Drive consistency and efficiency to deliver training and tools across all sales teams Show less
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LogMeIn
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United States
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Software Development
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700 & Above Employee
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Sales Team Lead
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Sep 2019 - Nov 2020
Sales Team lead of the International AM´s Team: Italy, Switzerland, France, Iberia, Benelux, Eastern Europe, Nordic markets and Israel. -100% of team annual quota achieved in 2019 -Lead by example through consistently hitting daily KPI targets and monthly and quarterly revenue goals -Act as an information resource and answer reps’ questions -Share best practices on cross-sell, up-sell, customer cases and success stories -Interviewing, onboarding mentor for new hires… Show more Sales Team lead of the International AM´s Team: Italy, Switzerland, France, Iberia, Benelux, Eastern Europe, Nordic markets and Israel. -100% of team annual quota achieved in 2019 -Lead by example through consistently hitting daily KPI targets and monthly and quarterly revenue goals -Act as an information resource and answer reps’ questions -Share best practices on cross-sell, up-sell, customer cases and success stories -Interviewing, onboarding mentor for new hires -Coach and mentor reps to improve efficiencies through regularly scheduled sessions -Leading forecasting meetings
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Sales Account Manager
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Jun 2017 - Sep 2019
-100% of quota achievement in 2017 and 2018 / 133% in 2019 -Retaining and generating new revenue from the existing customer base in EMEA -Building strong relationships that quickly identify and qualify revenue. -Managing a list of top accounts for optimal high-value conversion. -Managing a list of critical accounts to contact for a product release or bug notifications -Maintaining accurate weekly, monthly and quarterly forecast
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Twitter
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United States
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Software Development
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700 & Above Employee
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Team Leader EMEA - International NBS Senior Account Manager
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Jul 2016 - Jun 2017
-Manage a portfolio of Twitter EMEA advertisers -Team leader of the Southern European Team: recruitment and new hires training and coaching -Leading monthly EMEA All Hands Meeting -Build strategic client relationships on specific book of business -Provide expert advice and service to advertisers -Grow business creating lasting, revenue-generating relationships -Contact advertisers by telephone, email, chat, and social -Sell customised advertising solutions across clients… Show more -Manage a portfolio of Twitter EMEA advertisers -Team leader of the Southern European Team: recruitment and new hires training and coaching -Leading monthly EMEA All Hands Meeting -Build strategic client relationships on specific book of business -Provide expert advice and service to advertisers -Grow business creating lasting, revenue-generating relationships -Contact advertisers by telephone, email, chat, and social -Sell customised advertising solutions across clients platforms -Provide consultative advice for advertisers to achieve the best ROI Show less -Manage a portfolio of Twitter EMEA advertisers -Team leader of the Southern European Team: recruitment and new hires training and coaching -Leading monthly EMEA All Hands Meeting -Build strategic client relationships on specific book of business -Provide expert advice and service to advertisers -Grow business creating lasting, revenue-generating relationships -Contact advertisers by telephone, email, chat, and social -Sell customised advertising solutions across clients… Show more -Manage a portfolio of Twitter EMEA advertisers -Team leader of the Southern European Team: recruitment and new hires training and coaching -Leading monthly EMEA All Hands Meeting -Build strategic client relationships on specific book of business -Provide expert advice and service to advertisers -Grow business creating lasting, revenue-generating relationships -Contact advertisers by telephone, email, chat, and social -Sell customised advertising solutions across clients platforms -Provide consultative advice for advertisers to achieve the best ROI Show less
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TravelBird
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Netherlands
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Technology, Information and Internet
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1 - 100 Employee
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Account Manager Spain
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May 2015 - Jun 2016
-Identifying and prospect new hot leads so TravelBird can promote the most unique and diverse deals -Negotiating the best rates, commission percentages and added extras to maximise your personal -revenue; -Contracting new measure providers - from touroperators to travel advisors; -Establishing, developing, maintaining and expanding client portfolios; -Identifying and prospect new hot leads so TravelBird can promote the most unique and diverse deals -Negotiating the best rates, commission percentages and added extras to maximise your personal -revenue; -Contracting new measure providers - from touroperators to travel advisors; -Establishing, developing, maintaining and expanding client portfolios;
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Booking.com
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Netherlands
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Software Development
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700 & Above Employee
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Hotel Coordinator
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Jun 2014 - May 2015
-Covering a maternity leave - Liaison person for hotels to contact when they have questions and the Account Managers are unavailable - Providing support to hotels or Booking.com BV in building the webpage for hotels and/or maintaining hotel information on the Booking.com website - Verify that the website has accurate information on hotels and pictures of newly registered hotels - Delivering training to new hotels on how to use Booking.com’s extranet and rates & availability… Show more -Covering a maternity leave - Liaison person for hotels to contact when they have questions and the Account Managers are unavailable - Providing support to hotels or Booking.com BV in building the webpage for hotels and/or maintaining hotel information on the Booking.com website - Verify that the website has accurate information on hotels and pictures of newly registered hotels - Delivering training to new hotels on how to use Booking.com’s extranet and rates & availability system - Advise hotels regarding their webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions; - In consultation with the Account Managers, provide information support to Booking.com for new hotels - Liaise with hotels to ensure information is up to date - Check statistics in the control room and follow up Show less -Covering a maternity leave - Liaison person for hotels to contact when they have questions and the Account Managers are unavailable - Providing support to hotels or Booking.com BV in building the webpage for hotels and/or maintaining hotel information on the Booking.com website - Verify that the website has accurate information on hotels and pictures of newly registered hotels - Delivering training to new hotels on how to use Booking.com’s extranet and rates & availability… Show more -Covering a maternity leave - Liaison person for hotels to contact when they have questions and the Account Managers are unavailable - Providing support to hotels or Booking.com BV in building the webpage for hotels and/or maintaining hotel information on the Booking.com website - Verify that the website has accurate information on hotels and pictures of newly registered hotels - Delivering training to new hotels on how to use Booking.com’s extranet and rates & availability system - Advise hotels regarding their webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions; - In consultation with the Account Managers, provide information support to Booking.com for new hotels - Liaise with hotels to ensure information is up to date - Check statistics in the control room and follow up Show less
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Grupo Hotusa
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Spain
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Travel Arrangements
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400 - 500 Employee
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International Account Manager (Italian Market)
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Jun 2013 - Jun 2014
- Managing a portfolio of 130 hotels in Italy. - Negotiation of rates and promotions - Analysis of competition - Provide statistics to hotels - Planning and development of the content of newsletters - Managing a portfolio of 130 hotels in Italy. - Negotiation of rates and promotions - Analysis of competition - Provide statistics to hotels - Planning and development of the content of newsletters
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Education
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2005 - 2008
Universidad de Deusto
Bachelor's degree in Travel and Tourism -
2008 - 2009
Esden Business School
Master's Degree in Hotel Management, Administración/Gestión hotelera -
2015 - 2016
ENEB - Escuela de Negocios Europea de Barcelona
Master in Online Marketing and Social Media -
2007 - 2008
Università degli Studi di Perugia
Erasmus, Studi in Economia del Turismo
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