Experience

FBS Hörmann

• United Kingdom
• Construction
• 1 - 100 Employee

• Business Performance Manager

  • May 2022 - Present



Turbine Efficiency Group

• United Kingdom
• Oil and Gas
• 1 - 100 Employee

• Sales Executive

  • Apr 2017 - May 2018

  • Designed the new Board reporting System including Order forecasting and identification of market trends.• Monitored and cleansed the current Software package, making changes to fit business needs and providing training to staff on the most efficient way to use it.• Rewrote the Due Diligence process to bring it in line with current legislation and ensure Business Compliance.• Managed all incoming Parts/Spares sales on a global scale, after streamling the process to ensure maximum return.• Produced a set of Standard Operating Procedures for the company to use moving forwards, ensuring uniformity and data accuracy.• Worked extensively with Excel, building spreadsheets and designing processes to maintain data sets.• Identifying growth opportunities by interrogating Excel to analyse market requirements whilst maintaining strong relationships with customers.• Provided Support to the Sales Team in pursuit of department targets and successful delivery of project portfolio. • Lead continuous improvement initiatives and complete process improvement tasks.• Provided coaching and mentoring to the Sales team as required.• Coordinated and facilitated all aspects of Customer Relationship Management.• Managed the customer relationship, ensuring communication meets contractual requirements and offer opportunity to maximise the commercial potential of the contract.• Customer visits to satisfy contractual requirements and maintain/improve customer relationships.



Daloon Foods (UK) Ltd

• United Kingdom
• Food & Beverages
• 1 - 100 Employee

• Sales and Marketing Executive

  • 2016 - 2017

  • Originally employed to redesign the Sales reporting package and implement more efficient working practices within the existing Commercial Department.• Due to the company going through a transitional period, following acquisition from an overseas investor, a new Software System has been purchased and designed to be a ‘Central’ source of all company information.• Created processes and procedures for capturing various data streams from numerous legacy systems and uploading them into the new Software.• Completed a thorough data cleansing exercise to ensure all transferred information is up to date and relevant as well as building an archive function for historic information.• Dealt with Bill of Materials, Price lists, Promotions, Purchasing and Production Data• Created a ‘Master Data Set’ listing all information for every component of the finished product, improving traceability and Product Development.• Produced a set of Standard Operating Procedures for the company to use moving forwards, ensuring uniformity and data accuracy.• Maintained the new Sales and Marketing reporting features, reporting to Group level on the Forecasts and Budgets for the future whilst operating within tight deadlines.• Liaised with various end users and customers to ensure that the data that we were reporting was accurate and effective, making amendments as needed.• Worked extensively with Excel, building spreadsheets and designing processes to maintain data sets.• Identifying growth opportunities by interrogating Excel to analyse market requirements whilst maintaining strong relationships with customers.



Lincolnshire and Nottinghamshire Air Ambulance

• Data Analyst / Database Manager

  • May 2012 - Aug 2016

  • Identifying, collating and managing all sources of intelligence generated through various engagement channels and research and consultation activities.• Analysing and interpreting intelligence and data, identifying trends and issues and developing opportunities for service improvements.• Creation of commissioned reports and commissioning required data sets that allow the Trustees to easily consume pre-analysed data in graphical or formatted presentation.• Implementing a structured approach to the use of intelligence that can lead to and support service improvements and cost savings.• Promoting understanding within the Charity, and with Trustees, of the benefits derived from the consistent and on-going use of intelligence.• Contribute to the delivery of outcomes for commissioning strategies in line with the Commissioning for Lincolnshire approach.• Doubled the amount of players and supporters in the last four years by using local intelligence gathered through canvassers, marketing and research.• Streamlined and ‘Leaned’ various paper-based and IT led procedures to ensure office productivity and efficiency increased in line with the support base.• Trained in Data Streaming systems and implemented an ‘in-house’ training procedure as well as designing a set of Standard Operating Procedures for Charity wide use.



Executive Network

• Recruiter / Head Hunter

  • Jul 2008 - Dec 2010

  2007-2010 Executive Network• Initially employed as a researcher, to analyse and interpret intelligence and data, to gain new clients within the FMCG field.• Quickly promoted to headhunting for international blue chip companies. Researching, targeting and engaging with candidates from rival companies or similar firms to successfully place them with our clients.I was employed as a researcher initially, using the internet and databases to find new clients and contacts. I then moved on to headhunting for international blue chip companies. As a vacancy arose within the FMCG market, it was my job to headhunt from rival firms or similar organisations. Constantly improving and updating our working practices, we were extremely successful in placing many senior level people into some of the biggest companies in the world.



Royal Air Force (RAF)

• Armed Forces
• 700 & Above Employee

• Statistician / Data Analyst

  • Jul 1997 - Jan 2007

  2004-2007 RAF WaddingtonAfter successful completion of Statistics course and as part of a two person team, we computerised all the Sentry and Nimrod paperwork. Records dated back to the 1960’s and required a lot of organisation. I went on to design an Excel reporting programme, capturing all aircraft statistics, from fuel consumption and flying hours to combat zone and future needs analysis. This model was presented to the NATO Force Commanders and has now been adopted by every Statistical Reporting Cell throughout the RAF.2000-2004 RAF CranwellThe Department of Initial Officer Training is the pinnacle of RAF excellence. After being selected from a review board to provide the candidates with all necessary administration and personnel advice and support, our team expanded this role to assist the staff with a gruelling schedule. A direct approach was required to facilitate the new and varied tasks involved.1997-2000 RAF HaltonAs part of the Department of Project Development, confidential tender plans were my responsibility. They were processed, assessed, secured and granted/rejected in a very strict timeframe. 1. Increased the efficiency of section and office output from 76% to 98%.2. Designed and implemented new presentations and reports for NATO Force Commanders3. Conducted customer satisfaction surveys, making sure the right information is going to the right people. Any amendments to procedure were implemented successfully.4. Carried out all office administration.5. Ran a help line for pay, personnel and training queries.6. Updated and co-ordinated the maintenance schedule for aircraft and publicised performance figures.7. Consistently met monthly and yearly targets, providing up to the minute information for the Executive managers.8. Communicated with internal and external agencies, using Word, Excel, E mail and the Intranet/Internet.9. Part of a team responsible for implementing and improving a new statistics collation and reporting package.