Karla Contreras
Sales and Data Operations Coordinator at PostGrid- Claim this Profile
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Bio
Sindhujan N.
I had the pleasure of working with Karla during her time as a Student Recruitment Advisor for UCW. She consistently gave 100% of herself to the team and was critical in ensuring the team spirit was kept high. Karla produced excellent conversions in the Latin American and Caribbean markets and contributed to the success in the South Asian markets too. As an advisor, she was always reliable and professional and was a positive influence in the life of many students. I highly recommend her.
Paulo Cruz
I highly recommend Karla for any position because she is very dedicated person, willing to go further in order to achieve the goals set up for her. She became a very close friend. She is very communicative, high energy and friendly. I miss working with her and wouldn't think twice if I had an opportunity to share my days again with her.
Sindhujan N.
I had the pleasure of working with Karla during her time as a Student Recruitment Advisor for UCW. She consistently gave 100% of herself to the team and was critical in ensuring the team spirit was kept high. Karla produced excellent conversions in the Latin American and Caribbean markets and contributed to the success in the South Asian markets too. As an advisor, she was always reliable and professional and was a positive influence in the life of many students. I highly recommend her.
Paulo Cruz
I highly recommend Karla for any position because she is very dedicated person, willing to go further in order to achieve the goals set up for her. She became a very close friend. She is very communicative, high energy and friendly. I miss working with her and wouldn't think twice if I had an opportunity to share my days again with her.
Sindhujan N.
I had the pleasure of working with Karla during her time as a Student Recruitment Advisor for UCW. She consistently gave 100% of herself to the team and was critical in ensuring the team spirit was kept high. Karla produced excellent conversions in the Latin American and Caribbean markets and contributed to the success in the South Asian markets too. As an advisor, she was always reliable and professional and was a positive influence in the life of many students. I highly recommend her.
Paulo Cruz
I highly recommend Karla for any position because she is very dedicated person, willing to go further in order to achieve the goals set up for her. She became a very close friend. She is very communicative, high energy and friendly. I miss working with her and wouldn't think twice if I had an opportunity to share my days again with her.
Sindhujan N.
I had the pleasure of working with Karla during her time as a Student Recruitment Advisor for UCW. She consistently gave 100% of herself to the team and was critical in ensuring the team spirit was kept high. Karla produced excellent conversions in the Latin American and Caribbean markets and contributed to the success in the South Asian markets too. As an advisor, she was always reliable and professional and was a positive influence in the life of many students. I highly recommend her.
Paulo Cruz
I highly recommend Karla for any position because she is very dedicated person, willing to go further in order to achieve the goals set up for her. She became a very close friend. She is very communicative, high energy and friendly. I miss working with her and wouldn't think twice if I had an opportunity to share my days again with her.
Credentials
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Verified International Academic Qualifications
World Education ServicesFeb, 2022- Nov, 2024
Experience
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PostGrid
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Canada
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Software Development
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1 - 100 Employee
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Sales and Data Operations Coordinator
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Mar 2022 - Present
Perform as an active liaison between prospects and the sales team. Was awarded the Superstar Employee of the Year Award in 2022. Oversee the lead pipeline as part of identifying prospects and developing relationships with potential clients. Engagement with clients post-sale by handing them off to our Technical Account Manager. Strategize with the marketing team to innovate and improve the overall sales experience. Setup and organized collaterals for the inbound and outbound sales team. Coordinate CRM processes and database, as well as build dashboards to understand sales KPIs. This project was a part of the organization’s migration of data to Zoho CRM and its goal was to increase the efficiency of workflows.
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Bristol Car and Truck Rental
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Canada
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Automotive
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1 - 100 Employee
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Assistant Manager
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Jul 2021 - Mar 2022
Assisted a variety of departments, including Marketing, Sales, logistics, and Operations. Spearheaded the daily operations of the branch. Helped build business development strategies informed by market research. Led the processing of collections, cheques, and accounts receivables. Helped build new products for the sales team as part of the Road Side Assistance project. Assisted a variety of departments, including Marketing, Sales, logistics, and Operations. Spearheaded the daily operations of the branch. Helped build business development strategies informed by market research. Led the processing of collections, cheques, and accounts receivables. Helped build new products for the sales team as part of the Road Side Assistance project.
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University Canada West
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Canada
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Education Administration Programs
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700 & Above Employee
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Student Recruitment Advisor
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Sep 2019 - Apr 2020
Assisted international students in English and Spanish on specialized post-secondary business-related programs. Analyzed and processed all sales activity into the Salesforce database comprising leads & inquiries, candidate profiles, decisions & outcomes, in support of analytical reports used for the marketing team. Managed student applications and the admissions process from the moment of original inquiry until their transition to Canada Raised more than $30,000 per academic intake. Assisted international students in English and Spanish on specialized post-secondary business-related programs. Analyzed and processed all sales activity into the Salesforce database comprising leads & inquiries, candidate profiles, decisions & outcomes, in support of analytical reports used for the marketing team. Managed student applications and the admissions process from the moment of original inquiry until their transition to Canada Raised more than $30,000 per academic intake.
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Avis Budget Group
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United States
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Travel Arrangements
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700 & Above Employee
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Customer Service Representative
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Jun 2018 - Aug 2019
• Helped customers during the rental process using empathy, empowerment, and problem-solving skills.• Organized the schedules for vehicle reservations and activities with the distribution department. ◦ Helped ensure vehicles were available on time for the customers as expected.• Assisted customers with vehicle exchanges, returns, and future reservations.• Swiftly resolved unsatisfactory claims and reported them to the management team for their evaluation.• Oversaw the database, recorded slip checkouts, and supported cross-functional teams with general administration.• Effectively listened and identified customer needs to communicate and offer additional products.
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Business Development and External Sales Executive, - Department of short-time rentals.
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Jan 2015 - May 2018
Established a new corporate department with a new portfolio structure and organization. Took the lead with building the department's portfolio, as well as guided key activities included sales execution, order processing, credit requirements recollection, and customer visitations.Developed marketing and branding strategies.These strategies assisted the company’s involvement in such as things as fairs, cold calling of prospects, arrange meetings and presentations of our products. Create personalized quotes based on client requirements. Consistently reviewed pricing strategies for market match in other to win long-term rentals. Actively administered CRM platforms for record keeping and follow-up on our prospects and solid clients in a Database. Strategized logistics and distribution of cars on timeIncreased the organization’s income by 16% due to a new approach to client acquisition and augmented business strategies implemented.
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Claims and Procurement
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Jan 2013 - Dec 2014
• Resolved claims from international sources, banks, and direct customers through email and phone.• Successfully validated claims data and prepared replies, reimbursement or rewards to claimants.• Prepared and presented analytics reports for monthly staff meetings.• Managed the warehouse, projection of company expenses, purchases of materials and their distribution.
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Education
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2006 - 2011
Catholic University of Santo Domingo (UCSD)
Bachelor's degree, Communication, General
Community
