Onboarding Specialist

• Nov 2022 - Present

Human Resources Department

• Oct 2021 - Nov 2022

Provide support for 80+ employees, including senior leadership by completing administrative HR duties, as well as making recommendations regarding policies and procedures related to Safety and HR. • Responsible for the recruiting, onboarding, payroll, training, company Benefits, HR compliance and maintenance of HR files up to date. • Coordinate company events for employees (quarterly luncheon, end of year dinner, cookouts, safety trainings, etc.) • Maintain and prepare HR reports, such as weekly and monthly metrics reports. • Prepare a variety of communications on weekly and quarterly basis, to maintain employees informed on matters of Quality, Safety, HR and more. • Responsible of orientation of new hires which includes I9 verification and background checks. • Responsible of conducting and preparing paperwork for employees’ performance review. • In charge of processing leaves of absence requests, exit interviews, internal transfers, PTO, and promotions. Show less

Human Resources Administrator

• Oct 2021 - Nov 2022

Provide support for employees, including senior leadership by completing administrative HR duties, as well as making recommendations regarding policies and procedures related to Safety and HR. • Responsible for the recruiting, onboarding, payroll, training, company Benefits, HR compliance and maintenance of HR files up to date. • Coordinate company events for employees (quarterly luncheon, end of year dinner, etc.) • Maintain and prepare HR reports, such as weekly and monthly metrics reports. • Prepare a variety of communications on weekly and quarterly basis, to maintain employees informed on matters of Quality, Safety, HR and more. • Responsible of orientation of new hires which includes I9 verification and background checks. • Responsible of conducting and preparing paperwork for employees’ performance review. • In charge of processing leaves of absence requests, exit interviews, internal transfers, PTO, and promotions. Show less

Human Resources Coordinator

• Apr 2019 - Aug 2021

Facilitate new hire orientation on a weekly basis. Making sure new hires are all set for their first day of work, understanding benefits and reviewing company policy. • Assist with onboarding all employees onto our payroll/timekeeping software HHA. • Assist with recruitment efforts by conducting phone interviews and reviewing resumes. • Manage and maintain HR confidential records, such as employee records. • Work together with Human Resources manager to ensure all staff are in full compliance with the Department of Health. • Conduct HR audits and make sure all files are up to date. • Responsible for Employment letters for employees. • Assist Human Resources manager with one on one meetings which include, exist interviews and disciplinary actions with employees. Show less

Emergency Dispatcher

• Oct 2018 - Jul 2019

● Use Client Assistance System (CAS) to share client data when a disaster event is raised within our Chapter to coordinate first responders appropriately ● Issue, track, and maintain case incident details, relating to emergency responses to maintain an updated database ● Investigate client needs to provide safe and best emergency resolutions ● Create data logs of incidents into Disaster Cycle Services Operations (DCSOps) to maintain clear and concise documentation ● Use Client Assistance System (CAS) to share client data when a disaster event is raised within our Chapter to coordinate first responders appropriately ● Issue, track, and maintain case incident details, relating to emergency responses to maintain an updated database ● Investigate client needs to provide safe and best emergency resolutions ● Create data logs of incidents into Disaster Cycle Services Operations (DCSOps) to maintain clear and concise documentation

Sales Associates

• Jun 2014 - Apr 2019

● Maintain constant presence on sales floor to address customer needs ● Approach browsing customers and initiate conversations to determine buying experience ● Follow latest trends to provide up-to-date information to customers ● Maintain constant presence on sales floor to address customer needs ● Approach browsing customers and initiate conversations to determine buying experience ● Follow latest trends to provide up-to-date information to customers

Public Relations/Marketing Associate

• Jul 2017 - Jan 2018

Worked closely with local Business Development Managers and Client Programs Team members to leverage domestic events and seminar programs per our public relations programs. • Established and maintained strong relationships with over 100 clients through regular email correspondence, calls, and in-person meetings. • Conducted presentations to expand current customer base and brand awareness. • Delivered reports and memos to various internal departments to update the database as necessary. Worked closely with local Business Development Managers and Client Programs Team members to leverage domestic events and seminar programs per our public relations programs. • Established and maintained strong relationships with over 100 clients through regular email correspondence, calls, and in-person meetings. • Conducted presentations to expand current customer base and brand awareness. • Delivered reports and memos to various internal departments to update the database as necessary.