Experience

BizBritain

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Commercial Lending Manager

  • Nov 2018 - Present



Memoriam

• Vocalist

  • 2016 - Present



Startup Direct

• United Kingdom
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Branch Manager

  • Dec 2016 - Nov 2018

  Startup Direct is a delivery partner of the Governments Start Up Loans Scheme that provides up to £25K in start up funding for entrepreneurs wanting to start a business. In addition to the funding, we provide 12 months free mentoring and extensive support through regular workshops and events as well as numerous initiatives and discounts through our corporate partners. We are a not-for-profit organisation with offices in London, Birmingham and Liverpool. We are passionate about supporting our businesses to help you through your startup journey. We are developing an exciting range of startup initiatives designed to help and support you as you grow your business. More information on these can be found under our Support section. https://www.startupdirect.org/



Unison

• Non-profit Organizations
• 700 & Above Employee

• Membership Organiser - Warwickshire Region

  • Mar 2016 - Sep 2016

  Arranging the Switch of membership payments from DOCAS to DD Arranging the Switch of membership payments from DOCAS to DD



Bolt Thrower

• Vocalist

  • Jan 1986 - Sep 2016

  Death Metal Legends Death Metal Legends



Coventry University - Sustainable Building Futures

• Coventry, United Kingdom

• Project Officer

  • Mar 2015 - Dec 2015



Birmingham City Council

• Birmingham, United Kingdom

• Enterprise Support Officer - Enterprise Catalyst Business Support Initiative

  • Jan 2014 - Feb 2015



The Digbeth Trust

• Birmingham, United Kingdom

• Business Development Grant Officer

  • Sep 2013 - Dec 2013



West Midlands Brokerage Services Ltd (Business Link)

• Non-profit Organization Management
• 1 - 100 Employee

• Business Account Manager

  • Jan 2009 - Dec 2011

  Providing support, information and advice to businesses trading for over a year and usually employing less than 10 staff, predominantly sole traders or small business enterprises. Support is delivered in the majority over the telephone, or by a client visiting the office if required. My client base has continued to have a creative sector focus; the split is around 70/30 creative/core, this has widened my abilities and understanding of the needs and issues of business owners across the West Midlands.

• Telephone Based Business Enterprise Advisor

  • Jan 2009 - Apr 2009

  Providing information, advice and support to new business start ups over the telephone. To collect business start up confirmation forms to assist in the completion of target set by AWM.

• Relationship Manager

  • Jan 2008 - Jan 2009

  Duties and ResponsibilitiesActing as first point of contact for all Creative, Cultural and Digital sector enquiries I assessed each client's requirements individually via the telephone, in person or on email and arranged the most appropriate support. Enquiries were varied and often resolved by signposting the client onto a partner organisation for example Creative Launchpad, Birmingham City Council Creative Development Team, The Arts Council and Screen WM.After the Business Advisor had been allocated I monitored the client journey using an Excel based spreadsheet which tracked the relationship between the client and Business Advisor, I also provided feedback on all completed business reviews, ensuring that all interactions were recorded on Captavia, and also ensuring all Business Advisers purchase orders were processed through Aggresso.I also acted as a representative for Business Link WM in the Creative, Cultural and Digital sector at many external events, and regularly gave presentations on Business Link services at networking events and meetings arranged through partner organisations.

• Regional Information Officer

  • Mar 2007 - Jan 2008

  Duties and ResponsibilitiesDealing with incoming phone enquires from clients with a huge variety of differing business needs. This has given me the ability to think quickly, and through effective communication establish the best response and resource to deal with the clients requirements. As initial contact for the clients at Business Link WM my role provided a quality customer experience giving information and sign posting services, gathering client details and referring them onto the most appropriate resource available.



Cenotaph Promotions

• Self Employed - Manager

  • Jun 2003 - Mar 2007

  Duties and Responsibilities Running a successful band management agency promoting live music touring schedules. Duties and Responsibilities Running a successful band management agency promoting live music touring schedules.



JA Productions Ltd.

• United Kingdom
• Events Services
• 1 - 100 Employee

• Production Assistant

  • Jan 1995 - Jan 2007

  Ensuring the smooth running of live music events Ensuring the smooth running of live music events



RSA

• Insurance
• 700 & Above Employee

• Total Loss Assessor

  • Mar 2000 - Jun 2003

  Duties and Responsibilities Liaising between customers, claims handlers and motor engineers to provide payment on vehicles involved in total loss insurance claims. Duties and Responsibilities Liaising between customers, claims handlers and motor engineers to provide payment on vehicles involved in total loss insurance claims.



RAC

• United Kingdom
• Vehicle Repair and Maintenance
• 700 & Above Employee

• Membership Sales/Breakdown Control

  • Feb 1999 - Mar 2000

  Duties and Responsibilities Receive and convert incoming membership sales enquiries and incoming emergency breakdown calls. Duties and Responsibilities Receive and convert incoming membership sales enquiries and incoming emergency breakdown calls.



Mainline Management

• Band/Tour Manager

  • Sep 1995 - Feb 1999

  Duties and Responsibilities; whilst studying at Birmingham University I worked as a tour manger taking bands across the UK. Duties and Responsibilities; whilst studying at Birmingham University I worked as a tour manger taking bands across the UK.



Millennium Merchandise

• Self Employed - Manager

  • Jan 1987 - Sep 1995

  Duties and Responsibilities Managing a mail order band merchandise business, arranging all promotion, printing, sales and accounts Duties and Responsibilities Managing a mail order band merchandise business, arranging all promotion, printing, sales and accounts