Experience

RYDON MAINTENANCE LIMITED

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• M & E Service Manager

  • Nov 2019 - Present

   Effectively supervise a team to respond to reactive calls and PPMs in order to ensure smooth and efficient running of the day to day operations to meet SLA and KPI targets. Monitor Statutory Inspections and liaise with the PPM Coordinator / scheduler to ensure that they are completed on or before the planned date.  Ensure defects or remedial works identified on PPM service record sheets or statutory inspection reports, are closed out within the stated timescale or escalated to Contract Manager where necessary.  Continually review and assess operational performance to maintain and enhance service delivery, in line with contractual obligations and budget constraints.  Ensure high quality workmanship through inspections and health & safety audits.  Represent Rydon at client and third party audit meetings and develop operational action plan to deliver any audit items.  Supervise subcontractor works and undertake subcontractor performance review meetings as required  Identify opportunities for lifecycle investment, minimising operational risks and maximising financial performance. Ensuring appropriate delivery of small works.  Have awareness of contractual obligations and the impact of their/their teams actions on the commercial performance of the contract.  Undertake spot H&S inspections as required.  Issue and manage Permits to Work and ensure that the correct Permit is issued in line with the Rydon’s HSQ&E PTW procedure  Manage up to 8 direct reports Show less



WYG Group, Surrey Police

• Surrey Police HQ, Guildford Surrey

• Facilities Portfolio Manager (Temp Contract)

  • Apr 2019 - Nov 2019

  • Contribute to the prioritisation and planning of the Internal Portfolio to ensure that FM projects are appropriately represented. • Provide the monitoring and control mechanisms required to ensure that the Portfolio is managed to time, cost and quality. • Develop the Portfolio Plan, to include defining the delivery and milestone schedule, governance framework, stakeholder engagement, risk and issue management, technical quality and assurance, information management, capability management and procurement strategy. • Be aware of all and any projects which are being undertaken within the portfolio which may have an impact on operational delivery, contract or risk. • Manage, monitor and report on the operational performance of the TFM contract, including operational delivery of planned & reactive works and financial management. • Ensuring full statutory and operational compliance is achieved in line with contract KPI’s. • Regular meetings with Stakeholders and Senior officials & Client. • Ensuring an up to date M&E Asset list throughout the Portfolio Estate • TFM contract is undertaking the required statutory inspections on all sites and any defects within the inspections are rectified on time and within Budget. • Oversight of facilities-related regulatory compliance. • Ensure compliance with Health, Safety & Environmental legislation. • Monitoring of Concept Evolution CAFM helpdesk system. Management of the portfolio Asset List insuring its kept up to date at all times. Show less



Priory School

• Croydon, United Kingdom

• Facilities Manager (Temp Role)

  • Feb 2019 - Apr 2019

  • Ensure the buildings and site provide the best learning environment for all students • Represent the School at all meetings with external stakeholders. • Ensure that premises and grounds are maintained to a high standard and in accordance with agreed programmes of planned maintenance, and that emergency repairs are identified and actioned promptly. • Ensure that all plant and equipment, including vehicles, is operational and maintained in a safeworking condition through a specified programme of regular inspection and planned maintenance. • Co-ordinate internal moves of offices and other spaces. • Assume responsibility for the overall management, monitoring and review of buildings services,including contracts, tenders and SLAs for outsourced services such as cleaning, catering, lettings, security and building services and monitor, assess and review these contractual obligations. • Maximise income opportunities through lettings of the school's buildings and facilities. • Have overall responsibility for planned and reactive building works including managing a latent defects project and any future capital building works. • To be the School's designated Health & Safety Officer, leading on all health and safety issues within the school, developing policy and procedures and ensuring that health & safety is prioritised and informs the school's strategy, planning and decision-making. Show less



City of London Freemen's School

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Deputy Facilities Manager

  • Mar 2017 - Nov 2018

  • Manage the maintenance works request system, prioritising the works programme in an efficientand timely manner and allocating personnel and resources accordingly. Communicate the resolution process via the request system. • Supervise 4 x Maintenance Technicians and 2 x Receptionists and 3 x School keepers in coordinationwith their General Manager. • Maintain the School's Fixed Asset Register Maintain the School's Fixed Asset Register. • Maintain all records for statutory and regulatory compliance, including energy, vehicle records andfire door check records. • Manage the School's input to the City's central log for energy consumption on a monthly basis,analysing the data and reporting variances to the FM. • Manage the security of the site, in liaison with the FM, including the intruder / CCTV system, whilstensuring visitors are managed appropriately and site security is maintained at all times. • Ascertain the training requirements of the maintenance staff and liaise with the FM to assess suchneeds and any appropriate remedial action. • Ensure communication systems with the maintenance, catering, cleaning, gatehouse, grounds aregardens teams are adequate and appropriate • Ordering, receipt, storage and issuing of all general maintenance stores and equipment, whilstmaintaining a catalogue library to ensure staff select items from City of London approved suppliers. • Making regular inspections of M&E plant and machinery (including handheld tools, ladders etc) to ensure necessary safe operation and that the legislative requirements are met regarding powered equipment, machinery, chemicals etc. • Undertaking risk assessments in accordance with Corporation guidelines and procedures. Show less



Royal Borough of Kingston upon Thames

• United Kingdom
• Government Administration
• 700 & Above Employee

• Mobile Premises Manger

  • Jan 2007 - Feb 2016

  Provide leadership to the FM team on all aspects of the work programmes including grounds maintenance, catering, lettings, vending, paper and confidential waste collections, cleaning, janitorial services, porterage, plant maintenance and equipment purchasing. I act as main point of contact for all building issues under the facilities control throughout the borough of Kingston and actively look to resolve problems and assist with the smooth running of buildings around the borough of Kingston, Chessington, Tolworth, New Malden and Old Malden . Ensure buildings are clean, safe and fit for purpose and fully compliant.Daily contact with Total FM contractor to ensure all PPM works were being carried out and KPI’s and SLA’s were being achieved. Follow up with the M&E contractor on corrective maintenance to assets.Undertake the control of activities ensuring safe systems and permits are issued, monitored and returned appropriately. Responsible for the delivery of internal design, space planning and office layouts. Planning and overseeing of all project building work carried out within the buildings.I Manage budgets. I ensure all notices on site are up to date i.e. Certificates, Fire warden and First Aid lists.Undertake risk assessment; manage security systems and incident management whilst building a good relationship with all levels and key executive stakeholders.Managing and developing a team of 8 x Facilities Assistants and liaising with external security, contract cleaners, on-site maintenance team.To implement agreed accommodation works including building and removals works. Liaise with contracted space planner to discuss client requirements. Once space planning has been agreed, discuss works specification and obtain quotes. Upon agreement, liaise with associated contractors to create schedule of works.To undertake annual staff appraisals for staff in the facilities team. Show less

• Premises Manager

  • Jan 2007 - Feb 2016

  • To Provide Facility Management ensuring that the centre is clean, well presented and welcoming to visitors and staff at all times, ensuring that the building has an adequate supply of labour and resources to maintain required levels of service.• The day to day supervision of Facilities operations on site• To investigate problems, seek resolutions and implement solutions.• To monitor all contracts relating to building and ground maintenance related operations. • To ensure that all contractors perform to the highest standards, and take any necessary contractual actions.• To operate the lettings functions adhering to the current RBK Lettings Policy and Procedures, including: Management of the Lettings Diary (using computerised Lettings programme), Customer liaison regarding lettings and events, Ensuring that correct levels of income are collected from hirers and relevant records are maintained.• Day to Day supervision and Monitoring of the Catering operations and vending contracts. To liaise on a daily basis with the Catering Partnering Contractor.• Monitor the recycled paper and confidential waste for the buildings. Production of monthly performances indicators on income and tonnage collected.• Budget monitoring for the site(s)• Dealing with staff issues ranging from sickness, leave, appraisals, 121s, capability etc• Working and liaising with political figures such as councillors, Mayor, and the local MP.Income generation.• Responsibility for ensuring that all building services meet statutory compliance in all areas including service and maintained to meet current Building Regulations.• Lead and manage the building service team to deliver a customer focused service, whilst driving improved service and financial delivery.• Manage a large facilities team and outsourced services such as cleaners , security and Engineers Show less