Karl Tsang

IT Architecture Director - Architecture Senior Advisor in Architecture Team at Cigna Global Individuals
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Contact Information
us****@****om
(386) 825-5501
Location
Hong Kong SAR, HK

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Credentials

  • AWS Certified Solutions Architect - Professional
    Amazon
    Feb, 2022
    - Nov, 2024
  • Critification of Cloud Security Knowledge V4
    Cloud Security Alliance
    Jan, 2022
    - Nov, 2024
  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
  • CCNA
    Cisco
  • ITIL Foundation version 3
    -
  • Project Management Professional
    Project Management Institute
  • VMware Certified Professional 6.5 - Data Center Virtualization
    VMware

Experience

    • United Kingdom
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • IT Architecture Director - Architecture Senior Advisor in Architecture Team
      • Apr 2021 - Present

      Manage and review architecture initiatives for Cigna InternationalProvide or review the High level design for new architecture and significant change on existing architectureCost estimation for projects from all aspectProvide system architecture guidance with engineering and operation team until project go live. Align the international standard across Asia countries with International headquarters in Euro and Corporate in US.Coordinate the intake and WAR between Asia and US for cloud solutionsProvide consultant to all on-prem virtualisation solutions and seek opportunities to improve Show less

    • IT Associate Director - Architecture Advisor in Architecture Team
      • Oct 2019 - Mar 2021

      Architecture design on different infrastructure projectArchitecture design on cloud initiative project as specially relate to AWSDevelop codes for AWS devops and CI/CD pipeline with tools like terraform, jenkinsEngaging with devops team to implement azure devopsContinue work on new innovative systems budgeting and implementation Level-3 supports for on-prem systems

    • IT Associate Director - Infrastructure Engineering Advisor in Engineering Team
      • Apr 2017 - Sep 2019

      Managing budget and yearly tech refresh schedule and planningManaging design and architecture together with vendors and network teamManaging Computer infrastructure including servers/storages/backup/citrix/virtualization/data centerImplement new systems and handover new systems to operation team for daily operationLevel-3 support on incident and operation

    • Server & Storage Architect
      • Aug 2012 - Mar 2017

      Design the integrated environment among vmware, SAN Storage and Citrix.

    • Non-profit Organizations
    • 700 & Above Employee
    • Technical Lead (Systems)
      • Jan 2012 - Aug 2012

      I am now leading a small group with 6 members to manage the testbed infrastructure. There are 3 testbed under my management. 80% of the testing servers are virtualized into VMware VM. Over 1300 servers and 300 testing clients in our testbedMy team are responsible to keep the testbed as "production like" as possible in order to increase the accuracy of the testing result. For any new project in the Jockey Club, I will be invited to evaluate the infrastructure change and test on any new product before implementation.My team also responsible for the daily operation for 2 testbed inclduing all the SOS, EOD, backup & restore, problem reporting and troubleshooting.I also have the experience to work oversea in Taiwan and Beijing for the setup of a nationwide betting systems. I coordinated with vendors for all the server installation, storage, backup solution, job scheduling software.etc. For project in HK, since our testbeds have over 1500 machines and the environment is so dynamic, every year we have large infrastruce upgrade and I am now working on the SAN Storage revamp and the extension of the citrix access to other testing environment.Vendors are closely worked for different solution:Servers: HP, vmwareBackup solution: HP Data Protector, Veeam, EMC, Symantec NetbackupOperation: BMC, MicrosoftStorage, HP EVA, EMC DMX Show less

    • Systems Engineer (team lead)
      • Dec 2007 - Dec 2011

      Leading a small team to manage the testing environment

    • Non-profit Organizations
    • 700 & Above Employee
    • Quality Engineer
      • Aug 2002 - Sep 2007

      Perform the daily operation and testing on infrastructure hardware like storage, network and server. Perform the daily operation and testing on infrastructure hardware like storage, network and server.

Education

  • The University of Hong Kong
    MSc, Electrical and Electronic Engineering
    2003 - 2006
  • The Hong Kong Polytechnic University
    Bachelor's degree, Electronic and Information Engineering
    1998 - 2002

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