Program Director-Global Enterprise Sales

• 2014 - Present

Program Director

• 2013 - 2014

Program/Sales Management and Project Management for initiative based training solutions. Specializing in custom learning solutions including reskilling, e-Learning development/production, and role based solutions. Global enablement of IBM GSI program.

Program Manager

• 2009 - 2013

Identify, define and architect learning solution to meet the defined requirements of client organizations. Partner with Account Management team to define, build, and execute account strategies for technical training engagements. Identify and analyze client requirements for building solution cases. Identify and build partner relationships. Manage customer satisfaction and qualityProgram/Sales Management and Project Management for initiative based training solutions. Specializing in custom learning solutions including reskilling, e-Learning development/production, and role based solutions.

Senior Account Manager and Business Development Leader

• 2003 - 2009

Identify and build new client relationships. Define, build, and execute account strategies for technical training engagements. Identify and analyze client requirements for building solution cases. Identify and build partner relationships. Manage customer satisfaction and qualityDevelop and manage business and account relationships with key company accounts. Mentor and provide business development expertise to new sales team members. Collaborate with education and training team in development of new technology education programs for client organizations.

Business Development Manager

• 2001 - 2003

Generated new IT integration projects with client organizations that focused on Nework Integration, Application Development and Security. Managed key accounts, developed technical statement of work documents, managed projects to completion. Generated new IT integration projects with client organizations that focused on Nework Integration, Application Development and Security. Managed key accounts, developed technical statement of work documents, managed projects to completion.

Business Development Manager

• 2000 - 2001

Business Solutions SpecialistDrive Sales of Managed and Professional Services. Developed and crafted proposal documents for professional services engagements. Built and maintain key vendor relationships. Build account strategies for major accounts with management, technical and project management resources. Prepare and present proposal and technical briefing presentations. Provided revenue forecasts for professional services revenue to Regional Management. Achieved 127% of Quota. Business Solutions SpecialistDrive Sales of Managed and Professional Services. Developed and crafted proposal documents for professional services engagements. Built and maintain key vendor relationships. Build account strategies for major accounts with management, technical and project management resources. Prepare and present proposal and technical briefing presentations. Provided revenue forecasts for professional services revenue to Regional Management. Achieved 127% of Quota.

Director of Sales

• 1995 - 1999

Director of SalesIncreased Sales from 6 million to 7.6 million. Built sales force of six business development representatives and sales support staff of two. Maintained a profitable 45/55 mix of service to product sales. Provided guidance on sales to senior management team. Developed and implemented standards for client presentations and proposals. Built and maintained key vendor relationships.Business Development ManagerDeveloped sales for startup IT consulting company. Achieved personal sales of 1.8 million.Maintained a 50 percent service to product sales ratio. Provided input to corporate decision process directly to principals. Built and maintained key vendor relationships. Provided mentoring for junior sales associates leading to their development.

General Manager-Direct Sales Manager

• 1992 - 1996

Direct Sales ManagerAnnualized sales of 14 million. Rebuilt sales department from negative trend to positive growth in 3 months. Hired, trained and developed 10 person sales team to high levels of performance.Personally won and developed 15 new accounts and assisted team in rebuilding non productive account base. Managed all phases of government, large and small business direct sales.Responsible for departmental profit/loss accountability. Developed sales forecasting methodology for use in 3 location market.General ManagerManaged 26 Million in annual sales. Managed staff of eight departmental managers and staff of 65 associates. Responsible for all phases of business including Corporate Sales, retail Sales, Customer Service, Product replenishment, Logistics, Budgeting/Forecasting, Profit and Loss, Inventory management and Human Resources. Managed major remodel of facility which resulted in 15% increase in sales. Maintained market competitive analysis for 3 sales locations in the Philadelphia market.

Sales/Branch/Regional Manager

• 1985 - 1992

Branch Manager-Berwyn, PA BranchManaged outbound and store front sales during period of corporate restructuring. Accountable for profit/loss, operational control and sales performance. Achieved top branch status in company through increasing monthly sales. to a level in excess of 1 million.Direct interaction and responsibility to top level corporate management. Active on corporate compensation and marketing committees, providing input for general corporate direction from the perspective of field management. Managed staff of 5 sales and 2 operations team members.Regional Manager-Philadelphia Region Total profit and loss, operations, sales and human resource accountability for 5 branch locations. Directly managed regional support staff of 6 Department Managers and 5 Branch Managers. Increased regional revenue to 25 million. Active on corporate compensation and marketing committees, providing input for general corporate direction from the perspective of field management. Responsible for recruiting and hiring sales and support staff, auditing and compliance with company operating parameters.