Karl Maier

Director Customer Innovation | Customer Experience at All for One Customer Experience
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Austria, AT
Languages
  • Deutsch Native or bilingual proficiency
  • Englisch Full professional proficiency
  • Französisch Elementary proficiency
  • Chinesisch (traditionell) Elementary proficiency
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Master of Arts in Business
    FH CAMPUS 02
    Feb, 2019
    - Nov, 2024
  • Bachelor of Arts in Business
    Fachhochschule Joanneum - University of Applied Science
    Oct, 2016
    - Nov, 2024

Experience

  • All for One Customer Experience
    • Germany
    • Information Technology & Services
    • 100 - 200 Employee
    • Director Customer Innovation | Customer Experience
      • Jul 2022 - Present

      Ensuring the continuous evolvement of the Customer Experience process of our customers. Enabling a work environment that supports creative minds to innovate & transform CX for our customers.

    • Director Customer Care | Customer Experience
      • Oct 2021 - May 2023

      Ensuring the delivery of high quality consulting services for SAP Customer Experience products (Sales, Service, Marketing, Commerce) to our customers.Ensuring a thriving work environment for SAP enthusiasts & for those who want to become one. Growing and expanding Customer Care core processes.

    • Senior Manager Customer Care | SAP Sales & Service Cloud
      • Feb 2020 - Sep 2021

      Key-Account Management & Identifying key factors in order to boost SAP Sales & Service Cloud capabilitiesBuilding a thriving working environment for strategic customer relationship managementExpanding Customer Care processes and increasing its scale

    • Cloud SAP Consultant | SAP Sales & Service Cloud
      • Jan 2017 - Feb 2020

      Key - & Account Management: Hauptansprechpartner für Bestandskunden. Software: C4C (Cloud CRM), ByD (Cloud ERP), CPI (Integrationen), ES 4 (Formulargestaltung)

  • Atos IT Solutions and Services A/S
    • Denmark
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Trainee
      • Aug 2015 - Dec 2015

  • EVS Metal
    • United States
    • Fabricated Metal Products
    • 1 - 100 Employee
    • Energy Consultant
      • Sep 2012 - Sep 2012

Education

  • Campus 02 - Fachhochschule der Wirtschaft
    Masterstudium, Sales Management
    2016 - 2018
  • FH JOANNEUM - Institute of International Management
    Bachelorstudium, International Management
    2013 - 2016
  • Institute of Technology, Tallaght
    Bachelor of Arts (B.A.), Management
    2015 - 2015
  • HTBLuVA Pinkafeld
    Matura, Energie und Gebäudeausrüstung
    2007 - 2012

Community

You need to have a working account to view this content. Click here to join now