Karl Hadley
Group Aftersales Operations Manager at Euro Commercials Mercedes-Benz- Claim this Profile
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Bio
Experience
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Euro Commercials
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United Kingdom
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Automotive
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1 - 100 Employee
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Group Aftersales Operations Manager
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Sep 2019 - Present
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Service Manager
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Oct 2016 - Present
I am an accomplished motivated professional, who has always taken pride in delivering Service Excellence.A natural leader who can work flexibly and effectively as an individual or part of a team. With the knowledge and skill set acquired over the years, I’m able to meet and even exceed all expectations within operations and customer service by using sound business acumen and people management skills.I thrive in an environment where delivery of exceptional “Customer Service Experience” is always the prime focus. I have a proven track record in developing relationships both internally and externally at a variety of levels.“ I don’t aspire to make a living, I aspire tomake a difference”. Show less
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Truck Sales Account Manager
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May 2016 - Oct 2016
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Director Of Operations
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Mar 2001 - May 2016
Personal Profile I am an accomplished motivated professional, who has always taken "PRIDE" in delivering excellence (Personally Responsible In Delivering Excellence) I'm a passionate individual striving towards constant improvement. Career Summary Over 15 Years impressive success in the Commercial Vehicle Rental Sector, managing National operating functions and leading large projects from inception to successful completion, whilst making every day strategic decisions. During my time with Gulliver’s, I have held an abundance of positions. 2015 - 2016 Business Director (Head of Business Bristol/Head Office) 2014 - 2015 Business Director (Group Head of Operations - National) 2011 - 2014 Business Director (Head of Business South Wales) 2010 - 2011 Business Director (Head of Business Bristol/Head Office) 2006 - 2010 Operations & Key Accounts Director 2005 - 2006 National Accounts Manager 2002 - 2005 Head of Business ( Cardiff) 2001 - 2002 Rental Executive (Cardiff) Key Acheivements Being appointed to the Board of Directors in 2006 and at the prospering age of 29. A reflection of my dedication, commitment to the business and valuable experience gained in the Rental Industry. I’ve been instrumental in delivering projects and maintaining customer contracts, which has played a major part in the company's exceptional growth over the past 10 years. Show less
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Service Advisor
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Jan 1991 - Mar 2001
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Education
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Barry Boys Comprehensive