Experience

The Building Maintenance Company
• United Kingdom
• Construction
• 1 - 100 Employee
• Help Desk Manager

  • Jul 2022 - Present

Tyne & Wear Fire & Rescue Service
• United Kingdom
• Public Safety
• 200 - 300 Employee
• Deputy Control Room Manager

  • Mar 2017 - Jul 2022


Tyne & Wear Fire & Rescue

• United Kingdom
• Public Safety
• 200 - 300 Employee

• System Manager

  • Nov 2013 - Jul 2022

  Primarily responsible for the efficient and effective management of the control Command & Control Systems. Working with both internal and external contacts to maintain and deliver IT solutions. Management of Command & Control Systems Data Management Risk Information Management First line System Management Project delivery Gazateer Management Learning & Development Training need analysis Redkite Primarily responsible for the efficient and effective management of the control Command & Control Systems. Working with both internal and external contacts to maintain and deliver IT solutions. Management of Command & Control Systems Data Management Risk Information Management First line System Management Project delivery Gazateer Management Learning & Development Training need analysis Redkite



Freedom Light Photography

• United Kingdom
• Photography

• Director

  • Jan 2010 - Mar 2012

  Owner and director of a studio based photography organisation, providing Studio, Commercial, Portraiture and Wedding Services. Owner and director of a studio based photography organisation, providing Studio, Commercial, Portraiture and Wedding Services.

• Crew Manager

  • Jan 2010 - Jan 2012

  Crew Manager working within Tyne & Wear Fire & Rescue ServiceManagement of Watch personnel ensuring 999 calls are answered and appliances mobilised.Communication with fire crews ensuring staffing figures, ensuring operational cover maintained.Supervision of staff and offering advice and support during callsQuality assurance TrainingNew starter developmentLiaison with other emergency services ensuring resolution of incidents.External agency communication.Business continuity managementPerformance reviews Health & safety

• Firefighter Control

  • Oct 2005 - Jan 2010

  Firefighter Control - Working in a busy Control room covering the Tyne & Wear area. Responding to emergency calls and mobilising Fire Appliances.Management of incidentsLiaising with both internal and external organisations



Transco

• France
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Despatch Supervisor

  • Sep 1999 - Oct 2005

  Despatcher working in a very busy Gas emergency service. Training officer Network expert Despatcher working in a very busy Gas emergency service. Training officer Network expert


HM Forces
• Armed Forces
• 700 & Above Employee
• Driver

  • Feb 1992 - Apr 1999