Experience

Cell Software Services Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Software Test Engineer

  • Nov 2020 - Present



Brighton & Hove Piano Tuition

• Brighton and Hove, England, United Kingdom

• Piano Teacher

  • Dec 2018 - Present



Freelance

• London, England, United Kingdom

• Freelance Web Developer

  • Oct 2018 - Present



TOTO ENERGY LTD.

• United Kingdom
• Utilities
• 1 - 100 Employee

• Senior Advisor & Analyst

  • Feb 2019 - Feb 2020

  • Delivering high quality customer service, clarifying information and resolving queries • Managing correspondence via phone, post, online media and email • Maintaining customer records & data on the system and external platforms • Working with big datasets for reporting and action planning • Automating tasks using Python to improve productivity • Fulfilling the company’s expectations through organisation and time management • Delivering high quality customer service, clarifying information and resolving queries • Managing correspondence via phone, post, online media and email • Maintaining customer records & data on the system and external platforms • Working with big datasets for reporting and action planning • Automating tasks using Python to improve productivity • Fulfilling the company’s expectations through organisation and time management



Mitie

• United Kingdom
• Facilities Services
• 700 & Above Employee

• DCO - Admin

  • May 2014 - Oct 2018

  • Writing individual reports to create profile accounts for new arrivals as they check into the centre. • Ensuring all correspondence and requests are dealt with promptly and efficiently. • Strategising multiple processes for large operations. • Ensuring high standards are maintained and contributing individually as well as a part of a team to meet target expectations. • Writing individual reports to create profile accounts for new arrivals as they check into the centre. • Ensuring all correspondence and requests are dealt with promptly and efficiently. • Strategising multiple processes for large operations. • Ensuring high standards are maintained and contributing individually as well as a part of a team to meet target expectations.