Sr. Systems Engineer

• Dec 2022 - Present

Sr. Infrastructure Engineer

• Nov 2010 - Jun 2022

• Design, implement and deploy four 2000sf datacenter spaces located throughout the globe • Manage, maintain, troubleshoot and update datacenter network infrastructure • Coordinated datacenter shutdown and consolidation of 2000+ VM, 200+ clients within eight month project window • Consolidated 35+ datacenters, saving $600K a month • Evaluate and implement datacenter monitoring tools • Provide datacenter technical support for 25 markets and 300+ clients • Report monthly… Show more • Design, implement and deploy four 2000sf datacenter spaces located throughout the globe • Manage, maintain, troubleshoot and update datacenter network infrastructure • Coordinated datacenter shutdown and consolidation of 2000+ VM, 200+ clients within eight month project window • Consolidated 35+ datacenters, saving $600K a month • Evaluate and implement datacenter monitoring tools • Provide datacenter technical support for 25 markets and 300+ clients • Report monthly client licensing usage to software companies • Calculate monthly resource usage to bill 300+ clients • Support and maintain datacenter backups for 300+ and 3+PB of disk usage • Work with SPLA software companies durning their licensing audit • Implement SOC2 compliance standards • Create company standard/help documentation • Assist with company acquisition and integration into three national datacenters • Maintain and monitor all network, security systems to meet the organization's current and future requirements. • Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network devices, and productivity tools. • Monitor systems and identify performance issues proactively. • Work within strict time frames and elevate incidents within defined time-frames. • Monitor service delivery compliance to budget. • Resolve issues and prepare status reviews and reports. • Professionally represent the infrastructure team as a technical consultant on projects. • Maintain the necessary project plans and documentation of all system builds and modifications. • Interact and coordinate with vendors, suppliers, distributors and contract consultants. • Maintain a good working knowledge of current infrastructure and future trends. • Maintain good working relationships with all service providers. Show less • Design, implement and deploy four 2000sf datacenter spaces located throughout the globe • Manage, maintain, troubleshoot and update datacenter network infrastructure • Coordinated datacenter shutdown and consolidation of 2000+ VM, 200+ clients within eight month project window • Consolidated 35+ datacenters, saving $600K a month • Evaluate and implement datacenter monitoring tools • Provide datacenter technical support for 25 markets and 300+ clients • Report monthly… Show more • Design, implement and deploy four 2000sf datacenter spaces located throughout the globe • Manage, maintain, troubleshoot and update datacenter network infrastructure • Coordinated datacenter shutdown and consolidation of 2000+ VM, 200+ clients within eight month project window • Consolidated 35+ datacenters, saving $600K a month • Evaluate and implement datacenter monitoring tools • Provide datacenter technical support for 25 markets and 300+ clients • Report monthly client licensing usage to software companies • Calculate monthly resource usage to bill 300+ clients • Support and maintain datacenter backups for 300+ and 3+PB of disk usage • Work with SPLA software companies durning their licensing audit • Implement SOC2 compliance standards • Create company standard/help documentation • Assist with company acquisition and integration into three national datacenters • Maintain and monitor all network, security systems to meet the organization's current and future requirements. • Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network devices, and productivity tools. • Monitor systems and identify performance issues proactively. • Work within strict time frames and elevate incidents within defined time-frames. • Monitor service delivery compliance to budget. • Resolve issues and prepare status reviews and reports. • Professionally represent the infrastructure team as a technical consultant on projects. • Maintain the necessary project plans and documentation of all system builds and modifications. • Interact and coordinate with vendors, suppliers, distributors and contract consultants. • Maintain a good working knowledge of current infrastructure and future trends. • Maintain good working relationships with all service providers. Show less

Consultant II

• Aug 2009 - Oct 2010

• Technical Help Desk support for 80+ clients • Maintained Cloud infrastructure for 30+ clients • Managed Clients local network, server(s), and applications • Coordinated virtual/hardware maintenance and repairs • Performed routine hardware repair and maintenance • Performed add, move, and change assistance for office moves, new hires and employee • Provided new hire and post-office merge technology orientation • Technical Help Desk support for 80+ clients • Maintained Cloud infrastructure for 30+ clients • Managed Clients local network, server(s), and applications • Coordinated virtual/hardware maintenance and repairs • Performed routine hardware repair and maintenance • Performed add, move, and change assistance for office moves, new hires and employee • Provided new hire and post-office merge technology orientation

Office Technology Administrator

• Aug 1999 - Feb 2009

• Independently maintained, troubleshooted and repaired network and desktop peripherals • Installed, updated and evaluated software to improve user efficiency and work flow • Designed and implemented an electronic filecabinet solution, including converted more than 70GB of paper documents into electronic format, to reduce supplies and storage costs and to allow users to access from multiple locations • Updated a single NOS network (Novell) to a multi-NOS network (Novell & Windows… Show more • Independently maintained, troubleshooted and repaired network and desktop peripherals • Installed, updated and evaluated software to improve user efficiency and work flow • Designed and implemented an electronic filecabinet solution, including converted more than 70GB of paper documents into electronic format, to reduce supplies and storage costs and to allow users to access from multiple locations • Updated a single NOS network (Novell) to a multi-NOS network (Novell & Windows 2003) • Worked as a team member to complete assigned tasks such as set-up and testing of WiFi access in offices • Researched cost-effectiveness and implemented VOIP, Fax-to-Email and Voicemail-to-Email system for a cost savings greater than $8,000 • Headed the team responsible for switching from CCH Prosystem Fx Tax to UltraTax tax software for a client base greater than 1,500 that lead to better productivity • Coordinated office relocation, including network and hardware, and configuration of Nortel phone system within one weekend for 35 users • Headed office reconstruction including, construction schedule and budget with 24/7 uptime of network and phone for 35 users • Accurately interpreted users’ business and technology concerns and requests • Accepted telephone calls and self-service help desk problem reports and properly annotated the problem tickets within the help desk tracking system for more than 1,400 users firm wide • Performed routine hardware repair and maintenance • Performed add, move and change assistance for office moves, new hires and employee terminations • Provided new hire and post-office merge technology orientation • Assisted with Accounts Payable, Accounts Receivable and Payroll Show less • Independently maintained, troubleshooted and repaired network and desktop peripherals • Installed, updated and evaluated software to improve user efficiency and work flow • Designed and implemented an electronic filecabinet solution, including converted more than 70GB of paper documents into electronic format, to reduce supplies and storage costs and to allow users to access from multiple locations • Updated a single NOS network (Novell) to a multi-NOS network (Novell & Windows… Show more • Independently maintained, troubleshooted and repaired network and desktop peripherals • Installed, updated and evaluated software to improve user efficiency and work flow • Designed and implemented an electronic filecabinet solution, including converted more than 70GB of paper documents into electronic format, to reduce supplies and storage costs and to allow users to access from multiple locations • Updated a single NOS network (Novell) to a multi-NOS network (Novell & Windows 2003) • Worked as a team member to complete assigned tasks such as set-up and testing of WiFi access in offices • Researched cost-effectiveness and implemented VOIP, Fax-to-Email and Voicemail-to-Email system for a cost savings greater than $8,000 • Headed the team responsible for switching from CCH Prosystem Fx Tax to UltraTax tax software for a client base greater than 1,500 that lead to better productivity • Coordinated office relocation, including network and hardware, and configuration of Nortel phone system within one weekend for 35 users • Headed office reconstruction including, construction schedule and budget with 24/7 uptime of network and phone for 35 users • Accurately interpreted users’ business and technology concerns and requests • Accepted telephone calls and self-service help desk problem reports and properly annotated the problem tickets within the help desk tracking system for more than 1,400 users firm wide • Performed routine hardware repair and maintenance • Performed add, move and change assistance for office moves, new hires and employee terminations • Provided new hire and post-office merge technology orientation • Assisted with Accounts Payable, Accounts Receivable and Payroll Show less