Kariuki James

Software Engineer at Kodelite Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Nairobi County, Kenya, KE

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Bio

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Credentials

  • Associate Android Developer
    Google Developers
    Feb, 2021
    - Nov, 2024
  • Design App
    Great Learning
    Jan, 2021
    - Nov, 2024
  • Design Thinking
    Great Learning
    Nov, 2020
    - Nov, 2024

Experience

  • Kodelite Solutions
    • Kenya
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Software Engineer
      • Jan 2020 - Present

      I turn your ideas into functional mobile and web solutions that deliver seamless user experiences. Simplifying processes and technologies unlocking the potential of SMEs & MSMEs. I turn your ideas into functional mobile and web solutions that deliver seamless user experiences. Simplifying processes and technologies unlocking the potential of SMEs & MSMEs.

  • Kenya School of Government
    • Kenya
    • Government Administration
    • 100 - 200 Employee
    • Developer
      • Mar 2020 - Present

      Developed the KSG Connect App that enhances communication within the organization.Optimized the apps performance, resolving bugs, and conducting thorough testing across various devices and OS versions overall improving user experience.Planned and prioritized tasks, allowing for timely shipping of features and improvements.Analyzed user feedback and collaborated with the product team to identify and implement impactful enhancements.Built and maintained our departmental website. Show less

    • Information Communication Technology Assistant
      • Oct 2019 - Nov 2020

      Mapped out areas and users requiring user support, resulting in a 30% increase in user satisfaction.Developed a schedule to attend to user support requests, reducing user wait time by 50%.Installed business applications on user computers, improving overall productivity.Trained users on the usage of various business applications, reducing user errors.

  • Upwork
    • United States
    • Software Development
    • 700 & Above Employee
    • Android Developer
      • Jun 2020 - Jan 2023

      Designed, developed, debugged, and published client Android apps. Achieved a 100% client satisfaction rate and a 50% increase in repeat clients. Designed, developed, debugged, and published client Android apps. Achieved a 100% client satisfaction rate and a 50% increase in repeat clients.

  • Higher Education Loans Board
    • Kenya
    • Banking
    • 100 - 200 Employee
    • Corporate Communications & Customer Experience Assisstant
      • Jan 2019 - Jul 2019

      Managed the organization's Bulk SMS portal, leading to a 50% increase in user engagement. Cleaned and maintained a list of over 800k customer contacts for bulk SMS communication, reducing undelivered messages by 75%. Supported agents at 27 Huduma (Service) Centers in Kenya, reducing backlog in raised tickets by 40%. Built a reporting template, speeding up the generation of performance reports by 70%. Managed the organization's Bulk SMS portal, leading to a 50% increase in user engagement. Cleaned and maintained a list of over 800k customer contacts for bulk SMS communication, reducing undelivered messages by 75%. Supported agents at 27 Huduma (Service) Centers in Kenya, reducing backlog in raised tickets by 40%. Built a reporting template, speeding up the generation of performance reports by 70%.

  • New Life Africa International
    • Nakuru, Kenya
    • Volunteer ICT Officer
      • Apr 2018 - Jan 2019

      Provided technical assistance to end-users on hardware and software-related issues. Installed and configured operating systems and software applications for users. Conducted routine maintenance on computers, printers, and other peripheral devices. Trained users on new software and hardware systems, resulting in improved productivity. Provided technical assistance to end-users on hardware and software-related issues. Installed and configured operating systems and software applications for users. Conducted routine maintenance on computers, printers, and other peripheral devices. Trained users on new software and hardware systems, resulting in improved productivity.

Education

  • Kenya School of Government
    Supervisory Skills Development Course, Educational Leadership and Administration, General
    2022 - 2022
  • Kenya School of Government
    Data Protection, Data Processing
    2022 - 2022
  • Masinde Muliro University of Science and Technology
    Bsc Computer Science, Computer Software Engineering
    2013 - 2017

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