Karissa Gonzalez
Salesforce Consultant at Orion Global Solutions- Claim this Profile
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Bio
Credentials
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Salesforce Certified Business Analyst
SalesforceSep, 2022- Sep, 2024 -
Salesforce Certified Administrator (SCA)
SalesforceFeb, 2022- Sep, 2024 -
Edpuzzle Coach
EdpuzzleJan, 2020- Sep, 2024 -
Flipgrid Certified Educator
FlipgridMar, 2019- Sep, 2024 -
Salesforce Certified Platform App Builder
Salesforce
Experience
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Orion Global Solutions
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United States
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Software Development
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1 - 100 Employee
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Salesforce Consultant
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Nov 2022 - Present
-Plan and lead Salesforce implementations from discovery to deployment; including requirements gathering, solution design and presentation, configuration, user acceptance testing, and post-go-live support. -Translate technical functionality to non-technical client leadership and client needs into user stories and technical project requirements. -Collaborate with Professional Services teams on kickoff presentations, project deliverable plans, status reports, hours reports, scope creep and escalations, documentation, and deployment. -Build and thoroughly document Salesforce solutions while favoring declarative design configuration with custom fields, objects, layouts, views, report types, reports and dashboards. -Automate processes using Process Builder and Flows, adhering to Salesforce governor limits and best practices -Coordinate implementation schedules and on-time deliverables, especially when a dedicated Project Manager has not been assigned. -Use PM tools and AGILE project management methodologies to elevate communication, maintain quality, and keep projects within scope. -Migrate essential data while maintaining data hygiene and upkeep best practices including deduplication, owner changes, and accurate permission sets. -Drive user adoption and educate clients and administrators on system functionality, out-of-the-box limitations, Salesforce products, and Trailhead. Show less
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Seelman Consulting
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Salesforce Consultant
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Apr 2022 - Nov 2022
Hybrid Salesforce Consultant: PM, BA, SA - Implement Sales, Service, Experience, and Marketing Clouds (Pardot), configure and customize UI and product features and functionalities to meet business requirements - Gather business requirements and translate them into technical solutions - Create BA documentation (Business Process Maps, UAT scripts, User stories, Training guides) - Draft Agenda, schedule and recap external meetings and act as point of contact. -Track team tasks and progress on projects and update internal Project Management Tool. - Contribute to internal documentation and identify areas of improvement for internal processes Show less
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TechSolves LLC
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Technology, Information and Internet
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Salesforce Jr. Business Analyst & Admin
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Oct 2021 - Mar 2022
Cleaned, deduped and imported account data via DataLoader.io while identifying poor API and field naming conventions previously created that impact CRM data quality. Created users and roles, managed user security access, and restructured Role Hierarchy to meet changing needs of the organization. Analyzed Salesforce Org to collect evidence for Security Audit Report and create Security Matrices for Security Model Analysis. Troubleshoot post-implementation issues of external Typeform for Salesforce application in Salesforce Org. Prepared user and administration tutorials to help other Salesforce Admins utilize specific Salesforce features such as case management tools and reporting snapshots. Developed reports to monitor data quality and data import automations. Virtually interfaced with Manage Service clients to further define requirements and implement solutions. Show less
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Educational Consultant
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Jan 2021 - Dec 2021
Assists K-12 schools and Educational organizations with: Advising and co-creating educational products, digital content, and programs that meet the needs of students Provide Personalized Professional Development Recommendations via Video Ask and Monthly Newsletter to 50+ educators Salesforce end-user at TNTP working as Classroom Evaluator. Created Financial Literacy learning content for online mini-course geared towards high school students attending the 21 XQ institute Super Schools. Use Wix Automations to manage business email and campaigns for Consulting services. Optimize SEO, use Google Analytics, and Social Media Marketing to increase business website web traffic by ~40%. Show less
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Collegiate Academies
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United States
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Education Management
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100 - 200 Employee
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Mathematics Teacher and Instructional Coach
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Jul 2020 - Dec 2020
Collaborate with teacher in content knowledge development, planning and preparation of curriculum. Support teacher in making instruction responsive to students needs, creating supporting questions and assignment tasks that make student thinking visible throughout virtual lessons. Set clear expectations for student engagement and timely, individualized feedback. Facilitated student discussion and peer review in a virtual setting. Modeled strategies using various digital learning platforms and applications for meeting needs of students with various learning abilities, including students with learning exceptionalities and IEPs. Show less
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Math for America
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United States
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Non-profit Organizations
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100 - 200 Employee
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Master Teacher
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Sep 2017 - Jul 2020
Increased educational expertise and knowledge by participating in over 60 hours of workshops designed to promote professional growth ranging in focus from mathematics content to pedagogical practice and leadership Co-presented 3 session workshop on "Making Group Work the Norm" and single session workshop on digital learning tool "Flipgrid" with fellow Math For America teachers. Increased educational expertise and knowledge by participating in over 60 hours of workshops designed to promote professional growth ranging in focus from mathematics content to pedagogical practice and leadership Co-presented 3 session workshop on "Making Group Work the Norm" and single session workshop on digital learning tool "Flipgrid" with fellow Math For America teachers.
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New Design High School
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United States
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1 - 100 Employee
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Instructional Team Leader
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Sep 2016 - Jul 2020
Prepared and led agenda for monthly departmental meetings to discuss student performance, vertical alignment, best-practices, and potential solutions to obstacles faced in achieving school-wide goals and objectives. Worked with administrators monthly to develop in-house professional development for subject departments and whole staff.Developed staff members' skills and knowledge through leading 3 targeted and interactive professional development such as Mastery Based Grading, Retrieval Practice, and Making Group-work The Norm.Served as weekly mentor to novice math teacher by modeling and providing subject matter expertise and feedback on best classroom practices under lens of Danielson Framework.Modeled instructional strategies for colleagues during targeted peer inter-visitation.Worked closely with Geometry teacher to support planning and implementation of summative projects and project-based learning experiences, student-discussion routines, and enrichment activities for advanced students. Show less
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Mathematics Teacher
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Sep 2013 - Jul 2020
Created and implemented detailed algebra curriculum aligned with school's philosophy, goals, and objectives.Collaborated with co-teachers and special-education teachers in curriculum updating and modification in response to needs of students’ individualized education plans, changes to state standards, and student performance levels.Created engaging lesson plans, foster culture of growth mindset, and provide well-organized classroom structure to help students succeedImplemented interactive technologies such as Nearpod, Desmos, and Flipgrid to engage students in class instruction and diversify visual and auditory approachesAdminister mastery-based assessments to evaluate students' strengths and weaknesses, to provide appropriate feedback for addressing learning needs, and to promote growth mindsetUsed Google applications to track student content mastery and deliver personalized, data-driven feedback, and lesson remediation resources to each student Show less
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Education
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2007 - 2013
Hunter College
Bachelor's degree, Master's Degree, Mathematics Teacher Education
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