Experience

LIFT AND ENGINEERING SERVICES LIMITED

• Machinery Manufacturing
• 1 - 100 Employee

• Manager

  • Feb 2016 - Present

  Operational, Commercial and Financial leadership for lift repairs, maintenance and modernisations for multiple contracts across London and the wider area Operational, Commercial and Financial leadership for lift repairs, maintenance and modernisations for multiple contracts across London and the wider area



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Store Trainer

  • Jun 2015 - Feb 2016

  Worked in conjunction with HR Manager, Store Manager and Department Managers to deliver and monitor legal and compliance training for staff, as well as recruitment, induction and training of all new employees

• Area Store Support/ Team Leader

  • Jul 2013 - Jun 2015

  Compiled commercial and operational reports with data from a team of Store Managers to provide the Area Manager with a overview of performance for the monthly periods, and supported the HR Manager with employee communication and disciplinary proceedingsLed and trained customer facing team, with proven successful customer service record



DCK Group

• United Kingdom
• Retail
• 300 - 400 Employee

• Team Leader

  • May 2009 - Jun 2013

  2012-2013 Reorganised and overhauled various jewellery concessions in the Brent Cross shopping district to increase sales and customer engagement 2009-2011 Planned, and actioned the organisation and running of a flagship concession in Knightsbridge, guided sales and stock management, while providing support to other branches 2012-2013 Reorganised and overhauled various jewellery concessions in the Brent Cross shopping district to increase sales and customer engagement 2009-2011 Planned, and actioned the organisation and running of a flagship concession in Knightsbridge, guided sales and stock management, while providing support to other branches



Miss Selfridge

• United Kingdom
• Retail Apparel and Fashion
• 100 - 200 Employee

• Deputy Manager

  • Oct 2010 - Jun 2012

  Responsible for the financial, commercial and operational aspects of the concession, focusing on brand values and identity within the framework of the department store Responsible for the financial, commercial and operational aspects of the concession, focusing on brand values and identity within the framework of the department store