Karishma Ramburun
Senior Executive Assistant at TrustQore- Claim this Profile
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Bio
Credentials
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Taking Meeting Minutes
Alison - Empower YourselfApr, 2022- Oct, 2024
Experience
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TrustQore
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Switzerland
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Funds and Trusts
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1 - 100 Employee
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Senior Executive Assistant
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Jun 2023 - Present
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Executive Assistant
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Jan 2017 - Jun 2023
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Customer Service Support Manager
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Jan 2014 - Jan 2017
Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote their implementation. Informing the team of all new information related to products, procedures, and trends. Assessing support statistics and preparing detailed reports on the findings. Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts. Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department. Show less
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Mauritius Ministry of Education and Human Resources
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Education Administration Programs
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300 - 400 Employee
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Supply Teacher
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Feb 2012 - Jan 2014
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Education
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2018 - 2020
University of Mauritius
Master's degree, Business Administration and Management, General -
2013 - 2015
University of Mauritius
Bachelor's degree, BSc (hons) Management -
2011 - 2012
HINDI SEVA MANDAL'S SHRI.SANT GADGE BABA COLLEGE OF ENGINEERING & TECHNOLOGY, BHUSAWAL
Bachelor of Arts - BA, Hindi Language and Literature
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