Associate Director

• Sep 2022 - Present

Client: Morgan Stanley, Multinational investment and financial services company Collaborated with client executive leadership, consulting subject matter experts and industry regulators to design and manage the implementation of innovative solutions that enabled priority compliance outcomes. Internal Initiatives: Designed, executed and managed the firm's business development strategy for new client acquisitions Client: Morgan Stanley, Multinational investment and financial services company Collaborated with client executive leadership, consulting subject matter experts and industry regulators to design and manage the implementation of innovative solutions that enabled priority compliance outcomes. Internal Initiatives: Designed, executed and managed the firm's business development strategy for new client acquisitions

UX Researcher

• Jul 2023 - Present

Client: SaaS-based Concierge Cybersecurity & Privacy Platform- Conducted enterprise wide internal user interviews to understand individual and enterprise wide opportunities for automation and improved data hygiene-Presentation of findings for executive audience, resulting in strategic redirection of the company's internal initiatives

Product Designer

• Dec 2022 - Oct 2023

Client: RevBoss, SaaS-based Sales Prospecting Platform- Collaborated directly with the VP of Product to brainstorm solutions to unmet user needs and identify opportunities for increasing product value for the primary user- Crafted solution oriented user-centered designs and validated their effectiveness through predetermined success metrics via usability testing- Implemented of cohesive entity-wide information architecture and design systems that support and enhance data visualization Show less

UX/UI Designer

• Aug 2022 - Nov 2022

Client: Surry County Democrats of North Carolina-Led a website redesign project with a focus on increasing donations, voter registration and new member sign-ups-Researched and implemented user interface patterns that solve common design challenges of political organizations- Conducted discovery research with six users to better understand user behaviors, needs and mental models- Designed wireframes, Hi-fi designs and prototypes and presented my research-backed designs to decision makers in the organization Show less

UX/UI Designer

• Jul 2022 - Sep 2022

Client: Rosalie Esthetics- Developed the first digital platform for RE with a focus on seamless appointment booking- Conducted discovery research via eight user interviews to understand user behaviors and guide product design decisions- Created a cohesive brand strategy and design system that aligned with the business needs and goals of RE

UX/UI Design Apprentice

• Jul 2021 - Jun 2022

Company: DesignLab - Worked as a reporting design apprentice on four end-to-end agile product builds- Led the product research strategy for all four product sprints, from designing studies to communicating research findings via presentation and communicative and illustrative assets (user personas, empathy maps, card sorts, and affinity maps)- Conducted market research, competitive analyses, surveys, user interviews (remote and in-person), and A/B testing- Sketched multiple design possibilities and honed in on the first design iteration via lo-fidelity to hi-fidelity wireframe mockups- Crafted cohesive brand strategies and design systems that reiterated and supported defined strategic branding goals- Conducted usability testing as a means of informing subsequent product iterations Show less

UX/UI Designer

• Oct 2021 - Dec 2021

Client: Caldwell Collaborative- Designed and developed the first digital platform for Caldwell Collaborative with a focus on establishing brand rapport and facilitating new client relationships within Webflow- Planned, conducted, and analyzed discovery research user interviews which informed product design choices- Created and implemented a brand strategy geared towards client acquisition and business growth in the digital marketing space

Creative Product Marketing Consultant

• Oct 2017 - Feb 2021

Notable Clients: Netflix, Nike, Samsung, Kohl's, MeUndies, Cabi, True Religion, Stein Mart, etc. - Designed presentation and planning assets to convey strategy and approach - Conducted and presented discovery brand and market research for 15+ clients informing the basis of marketing campaign strategy and design - Designed presentation and planning assets to convey strategy and approach - Planned, presented and executed 35+ creative concepts for branded photo shoots, music videos, films and commercials - Collaborated and coordinated with brand marketing management, production companies, creative agencies, and clients to align wardrobe design with marketing campaign goals across teams of 30+ people Show less

Senior Analyst, Process Improvement and Financial Compliance

• Jan 2017 - Sep 2017

- Presentation design outlining WB's global SOX program for a firm-wide audience - Created detailed financial compliance audit plans that included staffing needs, project timelines, documentation needs, and personnel expected to contribute for the year-end 2017 - Led 10+ audit kick-off, audit status and audit completion calls - Conducted 20+ business process stakeholder interviews and documented the findings in line with Sarbanes Oxley requirements - Presentation design outlining WB's global SOX program for a firm-wide audience - Created detailed financial compliance audit plans that included staffing needs, project timelines, documentation needs, and personnel expected to contribute for the year-end 2017 - Led 10+ audit kick-off, audit status and audit completion calls - Conducted 20+ business process stakeholder interviews and documented the findings in line with Sarbanes Oxley requirements

Senior Analyst, Contract Compliance

• Jul 2016 - Dec 2016

- Obtained, organized, reconciled and delivered financial data in line with negotiated contract terms for the participations and residuals audit requests of Paramount Pictures' third party partners - Obtained, organized, reconciled and delivered financial data in line with negotiated contract terms for the participations and residuals audit requests of Paramount Pictures' third party partners

Strategic Marketing Consultant, Presentation Design

• Mar 2016 - May 2016

- Created business development marketing assets in support of the firm's strategic growth initiatives - Created business development marketing assets in support of the firm's strategic growth initiatives

Senior Consultant, Risk Advisory

• Aug 2013 - Mar 2016

As a Business Risk consultant in Ernst & Young’s (EY) Advisory Services practice, my experience was concentrated in internal audit services, performance improvement, and SOX compliance. I provided these services across various industries with a focus on retail and consumer products. As a Risk Advisory senior I realized strengths in developing strong customer relationships, managing detail-oriented projects and facilitating successful collaboration between the client and EY teams. - Led project scoping and requirements gathering calls for upcoming projects - Conducted 50+ business process and information system walkthroughs and documented each process through narrative description, visual flow chart, and annotation of existing process documentation - Performed extensive financial data analysis as a means of focusing sample selections, investigating instances of fraud and determining high risk areas and potential business opportunities - Designed, presented, maintained and executed detailed process audit programs (resource needs, forecasted activities, project timelines, documentation needs, and expected personnel contributions) - Drafted audit reports summarizing business process audit findings for executive and regulatory end users - Supported business development by identifying opportunities and designing presentation proposals for future client work Show less

Teachers Assistant

• Aug 2012 - Dec 2012

Intern, Risk Advisory

• Jun 2012 - Aug 2012