Experience

The Goldsmiths' Centre

• United Kingdom
• Education
• 1 - 100 Employee

• Deputy Director

  • Feb 2014 - Present

  London, England, United Kingdom



The Old Royal Naval College

• Commercial Director

  • May 2010 - Jan 2014

  The Old Royal Naval College is one of the top 20 UK visitor attractions with 1.3 million visitors a year. My role is to maximise commercial income and develop audiences with particular responsibility for: Hospitality, venue hire and retail Developing a programme of year-round public events Leading on London 2012 Olympic games hospitality and public programme Providing strategic leadership for the World Heritage Site Marketing Group Delivering a seamless and enjoyable visitor… Show more The Old Royal Naval College is one of the top 20 UK visitor attractions with 1.3 million visitors a year. My role is to maximise commercial income and develop audiences with particular responsibility for: Hospitality, venue hire and retail Developing a programme of year-round public events Leading on London 2012 Olympic games hospitality and public programme Providing strategic leadership for the World Heritage Site Marketing Group Delivering a seamless and enjoyable visitor experience across the site managing a team of 25 yeomen Marketing, PR and brand development . Show less



Victoria and Albert Museum

• United Kingdom
• Museums, Historical Sites, and Zoos
• 700 & Above Employee

• Head of Sackler Centre

  • Feb 2008 - May 2010

  The Sackler Centre for Arts Education at the V&A opened in July 2008 and is the Museum’s hub for creative design and one of its most innovative spaces. I am responsible for the operational and business management of the Sackler Centre and Learning & Interpretation Division with specific accountability for: - Strategic development of the Sackler Centre and Learning & Interpretation Division. Responsible for the budget planning process and effective cost control through robust… Show more The Sackler Centre for Arts Education at the V&A opened in July 2008 and is the Museum’s hub for creative design and one of its most innovative spaces. I am responsible for the operational and business management of the Sackler Centre and Learning & Interpretation Division with specific accountability for: - Strategic development of the Sackler Centre and Learning & Interpretation Division. Responsible for the budget planning process and effective cost control through robust financial modelling techniques to ensure targets are met. - Site Management of the Centre and key liaison with Visitor Services - Marketing of all educational events and activities through What’s On guide, e-newsletters, print and web communication - Management of the Sackler Centre administration & Bookings team of c.16 staff, ensuring seamless service provision. Show less



The Lighthouse, Scotland's Centre for Design & Architecture

• Business Development Director

  • Jun 2004 - Jul 2007

  The Lighthouse has developed a reputation not only as a vibrant, leading-edge architecture and design centre but also as a creative organisation with a culture geared towards innovation. My role is to maximise all income streams derived from commercialising The Lighthouse’s physical and intellectual assets, as well as to provide a networking platform for all 2,200 businesses members of The Creative Entrepreneurs Club.



Eurostar

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• Head of Product

  • 1997 - 2003

  Managed the complete portfolio of Eurostar product and service offering, developed the product strategy in line with commercial vision, and co-ordinated the implementation of all product changes with delivery teams. In particular, - Launched the “New Eurostar Project”, a £35m investment in the product, including refurbishment of fleet interior and terminals by designer Philippe Starck - Developed and implemented Business Solution concept, a comprehensive package of facilities for… Show more Managed the complete portfolio of Eurostar product and service offering, developed the product strategy in line with commercial vision, and co-ordinated the implementation of all product changes with delivery teams. In particular, - Launched the “New Eurostar Project”, a £35m investment in the product, including refurbishment of fleet interior and terminals by designer Philippe Starck - Developed and implemented Business Solution concept, a comprehensive package of facilities for Eurostar business travellers Show less