Experience

Waverley Software

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Account Manager

  • May 2023 - Present

  - Building and maintaining strong, long-lasting customer relationships - Overseeing customer account management, including negotiating contracts and agreements to maximize profit - Developing strong relationships with customers, connecting with key business executives and stakeholders - Ensuring the timely and successful delivery of our solutions according to customer needs and objectives - Forecasting and tracking key account metrics - Collaborating with sales team to identify and grow opportunities within territory - Assisting with challenging client requests or issue escalations as needed - Calculated and worked with PnL spreadsheets to follow the project budget limitation Show less



Bonberry

• Toronto, Ontario, Canada

• Digital Project Manager

  • Oct 2022 - Jun 2023

  - Introduced and integrated JIRA, optimizing organization workflow. - Planned and executed marketing and digital projects using SCRUM methodology, meeting deadlines and budgets. - Led the successful website transfer to Shopify, resulting in improved site analytics, accurate data, and a 20% increase in sales. - Recruited and supervised project team members. - Developed and implemented new brand and business strategies to enhance brand awareness. - Conducted in-depth research, identifying product lines tailored for target customer segments. - Managed a cross-functional team of 6 members. - Implemented an efficient documentation repository and administrative system. Show less



ICOAT_RAINCOAT

• Poland

• Project Manager

  • Apr 2022 - Oct 2022

  - Utilized Agile methods to schedule, prioritize, and handle tasks in sprints. - Employed JIRA as a ticketing tool to organize and prioritize business development tasks and meet client requirements. - Conducted client discovery and research on sectors, stakeholders, KPIs, and recent innovations. - Successfully implemented B2B and B2C sales plans, resulting in a 17% increase in total sales. - Strengthened brand awareness through strategic marketing and collaboration management. - Developed and delivered product presentations to business executives, providing assistance in various business development matters. Show less



Agroperspective

• Head of the branch

  • Jul 2021 - Mar 2022

  - Successfully launched and organized a new company branch from inception, utilizing Waterfall and Agile methods with impressive ROI within three months.- Led the recruitment, training, and management of both onsite and offsite teams comprising 8-11 members, implementing efficient business processes to drive project execution and sales growth.- Negotiated high-value contracts with clients, contributing to business expansion and revenue growth.- Consistently achieved monthly sales increase of 10%, implementing effective motivation strategies for the sales team.- Developed, analyzed, and managed the branch's budget, ensuring financial stability.- Cultivated a harmonious team atmosphere through conflict resolution, organizing company events, and conducting daily team meetings.- Conducted in-depth market analysis of consumers and competitors in the agriculture sector, leading to strategies that increased new customer conversion by 25%. Show less

• Sales Manager

  • Aug 2017 - Jul 2021

  - Consistently surpassed phone and direct B2B sales targets by an average of 35% per month.- Skillfully negotiated and managed contracts with clients, ensuring successful outcomes.- Developed and executed a strategic and tactical sales plan, implementing a results-driven motivation system that boosted department conversion by 20%.- Orchestrated comprehensive marketing communication programs, encompassing print, website, and e-commerce solutions.- Conducted thorough market research to identify trends and product preferences.- Closed significant deals with new clients, securing a single-call transaction amount of $34,600.- Successfully introduced and utilized a CRM system (Bitrix) to enhance organizational efficiency. Show less



PrivatBank

• Ukraine
• Banking
• 700 & Above Employee

• Service and Sales Manager

  • Mar 2016 - Oct 2017

  - Consistently recognized as the department's top B2C and B2B sales manager, achieving a remarkable 13% monthly increase in conversion rate. - Conducted surveys and submitted reports promptly and accurately. - Efficiently organized meetings for corporate customers, fostering strong client relationships. - Skillfully negotiated with internal and external clients, introducing and promoting a range of bank products including Banking Accounts (Savings and Chequing), Credit Lines, Leasing Programs, Deposit Programs, Insurance Programs, Platform for Tenders, and Salary Projects. - Developed effective sales call scripts that contributed to the team winning the award for highest sales of the Deposit Program. - Acted as a mentor for new team members during their adaptation period, providing guidance on the bank's software usage. Show less