Experience

Shenkman Arts Centre

• Germany
• 1 - 100 Employee

• Booking Agent / Agente des réservations

  • Aug 2022 - Present



Conseil des arts Prescott-Russell Arts Council

• Executive Director

  • Mar 2022 - Sep 2022

• Executive Coordinator

  • Feb 2020 - Mar 2022



Arts Network Ottawa / Réseau des arts d'Ottawa

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Community Outreach and Program Coordinator

  • Feb 2019 - Feb 2020

  Overseeing program delivery for the Neighbourhood Arts Ottawa program: facilitating calls to artists and jury selection process, promotion of selected projects and drafting contracts and drafting press releases for all parties involved and maintaining open communication and regular check-ins with the artists and community partners to ensure projects are on track. Schedule, plan and host 4 + gathering events yearly for the community, artists and other stakeholders (panels, workshops, open/drop-in art-making events, presentations); develop web and social media content for the program and the Network, updates and troubleshooting as necessary. Other project management responsibilities include maintaining current online presence and visibility in the community, while growing our social media following, website maintenance and updates as required, installing artwork in the exhibit space, developing programming and promotional materials for other arts initiatives and acting as a spokesperson for the Network at various events and in local media. Show less



City of Ottawa

• Canada
• Government Administration
• 700 & Above Employee

• House Manager / Event Facilitator

  • Apr 2015 - Jan 2020

  Front of house management and event coordination for various events and activities at the Shenkman Arts Centre (stage/theatre productions, meet and greets, vernissages, conventions, arts markets, fundraising events and more). Maintaining communication between theatre clients and box office/front of house team, theatre production staff, volunteers and any other stakeholders involved. Ensures health, safety and maintenance standards are met, and promotes excellent customer service relations in a fast-paced environment. Responsibilities include cash handling and reporting and supervision of front of house staff and volunteers (bars, commission sales, coat check, house crew). Knowledge of theatre facilities and best practices an asset, event coordination principles and applicable health and safety regulations, trained to provide emergency response treatment as required. Show less

• Box Office Supervisor

  • Aug 2012 - Apr 2015

  Supervisory role at Shenkman Arts Centre Guest Services/Box Office – supervising and training staff on various administrative tasks and customer service practices such as ticket sales, program registrations and facility/equipment rentals; ensuring health, safety and maintenance standards are met and promoting excellent customer service relations in a fast-paced environment. Resolution of customer related issues and complaints and maintenance of client accounts (information privacy, data entry, reporting), course data entry and financial reconciliation/deposits. Show less

• Arts Instructor

  • Mar 2011 - Sep 2014

  Research, planning and delivery of quality children's arts programming in a recreational setting: working in a class or camp setting with various age groups - principles of visual arts (basics of drawing, painting, crafting and creative play), creative fashion design basics (with guided instruction on sewing basics - hand/machine sewing). Organization and inventory of program supplies, maintaining health and safety standards, communicating with program participants/parents and other involved parties; leading activities (games, story-circles, outings), conflict resolution. Show less

• Program Coordinator

  • Mar 2011 - Aug 2012

  Research, planning and delivery of quality community programming, including innovative and challenging activities for program/camp participants, as well as ensuring the general well being of all participants and staff members (after-school club, summer camps and special day-camps). Responsibilities include scheduling and booking rentals/outings, organization and inventory of program supplies, maintaining health and safety standards, communicating with program participants/parents and other involved parties; leading activities (games, story-circles, outings), conflict resolution. Show less



Ottawa School of Theatre Orleans Young Players

• Canada
• 1 - 100 Employee

• Office Manager

  • Apr 2015 - Sep 2018

  Overseeing daily operations for the community-based, non-profit/charitable organization; provided administrative support to Artistic Director and teachers. Responsibilities included recruitment and supervision of part-time office and teaching assistants, fundraising activities and community outreach initiatives, communication with students and volunteers as well as collaborating with artists and representatives from partnering organizations on various projects, workshops and events. Administrative tasks included general inquiries, cash handling, processing registrations and rental bookings, coordinating theatre bookings and payments, handling/storage of rental equipment, props and costumes, inventory of office/teaching supplies and promotional materials, bookkeeping, financial reporting, and maintenance of database, grant applications and financial audits, online marketing/graphics, social media and web content management. Show less



MIFO

• Canada
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Event Manager

  • Apr 2016 - Jan 2017

  Event management for various MIFO productions at the Shenkman Arts Centre: contact/representative for MIFO between SAC Production, House Crew, Box Office and MIFO volunteers. Responsible for greeting and assisting high-profile performing artists, supervising volunteers with promotion of membership program, providing detailed event reports and POS technical support when needed; as well as acting as representative of MIFO d’Orléans at various events and festivals. Event management for various MIFO productions at the Shenkman Arts Centre: contact/representative for MIFO between SAC Production, House Crew, Box Office and MIFO volunteers. Responsible for greeting and assisting high-profile performing artists, supervising volunteers with promotion of membership program, providing detailed event reports and POS technical support when needed; as well as acting as representative of MIFO d’Orléans at various events and festivals.



Centre des services communautaires Vanier / Vanier Community Services Centre

• Canada
• Individual and Family Services
• 1 - 100 Employee

• Logistics Officer & Educator

  • Jun 2006 - Aug 2013

  Logistical tasks include receiving participant registration forms from school board representatives, communicating with program participants/parents, research and planning for program coordinators, data entry, light typing and filing. In the role of Educator, working with children facing social and linguistic barriers (classroom setting), directing various collective activities: song circles, crafts and motor-skill development games, as well as completing individual and group evaluations, within the parameters of the program’s curriculum. Show less