Experience

June Homes

• United States
• Real Estate
• 100 - 200 Employee

• Junior Collection Specialist

  • Jul 2021 - Present



Freelance

• Babysitter

  • Jan 2019 - Present

  Communicated positively with children and guardians, informing the latter about daily activities, behavior and meal plans. Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade. Modeled appropriate social behaviors to encourage children' social and emotional development, including developing empathy and cultivating interpersonal relationships. Communicated positively with children and guardians, informing the latter about daily activities, behavior and meal plans. Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade. Modeled appropriate social behaviors to encourage children' social and emotional development, including developing empathy and cultivating interpersonal relationships.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• After Sales Service Specialist

  • Jul 2020 - Feb 2021

  Handled over 15 calls per shift safely retrieving customer data, presenting relevant order information and applying changes if necessary. Reinforced established quality control standards and followed procedures for optimal customer interactions. Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions. Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Used consultative techniques to understand customer needs and make strategic referrals to business partners.



Italian Hospital Umberto Primo - Cairo

• Egypt
• Hospitals and Health Care
• 1 - 100 Employee

• Nurse Intern (Shadowing)

  • Jul 2018 - Jul 2018

  Assisted with new-born examinations and during surgical procedures. Read patient files to discuss the case, diagnosis and prognosis. Assisted with new-born examinations and during surgical procedures. Read patient files to discuss the case, diagnosis and prognosis.



American University of Beirut

• Lebanon
• Higher Education
• 700 & Above Employee

• Nurse Intern (Shadowing)

  • Aug 2017 - Aug 2017

  Observed different procedures and care, including sterilization of surgical tools. Assisted with routine tasks in order to maintain priority order and update records with patient status, as well as in surgical set inventory. Observed different procedures and care, including sterilization of surgical tools. Assisted with routine tasks in order to maintain priority order and update records with patient status, as well as in surgical set inventory.



Clemenceau Medical Center

• Lebanon
• Hospitals and Health Care
• 400 - 500 Employee

• Nurse Intern (Shadowing)

  • Jul 2017 - Jul 2017

  Observed surgical procedures and pre- and post-operative care, as well as diagnostic tests and procedures. Assisted nurses with reassuring patients in the Emergency Room. Observed surgical procedures and pre- and post-operative care, as well as diagnostic tests and procedures. Assisted nurses with reassuring patients in the Emergency Room.



Private Dental Clinic

• Cairo, Cairo, Egypt

• Dental Laboratory Assistant

  • Jul 2010 - Aug 2014

  Managed appointment calendar, handled phone calls and maintained patient filing system. Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery. Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate. Managed appointment calendar, handled phone calls and maintained patient filing system. Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery. Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.



Al-Ahram Establishment

• Egypt
• Newspaper Publishing
• 400 - 500 Employee

• Journalism Intern

  • Mar 2012 - Mar 2012

  Wrote article regarding hot topic assigned by supervisor. Assist in arranging articles and pictures in newspaper mock-up. Wrote article regarding hot topic assigned by supervisor. Assist in arranging articles and pictures in newspaper mock-up.