Karina Doroshchuk

QA Lead at Rachio
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Professional working proficiency
  • Ukrainian Native or bilingual proficiency
  • Russian Native or bilingual proficiency

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Olha Bazurina

Karina is a team player with a positive attitude. She was always willing to help out her colleagues and pitch in to cover a shift or help with a problem. She made sure to deliver a quick response to questions and was customer service minded. She`s a dependable employee who is easy to work with Karina has her finger on the pulse of new technology and is a great resource to have on any team.

Elena Zafirov

Karina has very good analytical and technical skills. She pays attention to details and always shows willingness to learn and suggest process improvements. She is very knowledgeable QA. In the time we worked together she showed passion for testing and passion for learning new stuff. She is also a good team player and a good coworker.

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Credentials

  • Software Quality Assurance Manual Training with honors
    Forte Knowledge
    Oct, 2015
    - Nov, 2024
  • Internal Audit of Integrated Systems of Management according to the international standards ISO 9001, ISO 14001, ISO 19011, OHSAS 18001
    TUV SUD Ukraine
    Aug, 2012
    - Nov, 2024
  • Analysis of Fundamental Causes
    Lviv business-school of UCU (LvBS)
    Jun, 2012
    - Nov, 2024
  • Team Management and Delegation of Authority
    Kyiv Training Institute
    Dec, 2011
    - Nov, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • QA Lead
      • Oct 2021 - Present

    • QA Analyst
      • Jan 2019 - Oct 2021

    • United States
    • Restaurants
    • 700 & Above Employee
    • QA Engineer, AppDev
      • Sep 2018 - Jan 2019

      - Writing and executing manual tests in qTest for public facing website - Writing release test plans and supporting production releases- Performing web application testing on various platforms and browsers- Troubleshooting issues by analyzing Splunk logs and browser Dev tool- Managing web application builds in TFS for testing environments- Creating and validating test data using SQL- Updating and maintaining project documentation and tasks status in CA Agile (Rally)- Participating in grooming session to clarify requirements on the user stories and estimate testing efforts - Reporting progress of project testing to project team via standup meetings, participating in other Agile ceremonies

    • QA Engineer, ITRS
      • May 2018 - Sep 2018

      - Wrote and executed manual tests for restaurant systems solutions including Point of Sale and all accompanying- Collaborated with restaurant systems team to ensure requirements are clearly documented and understood- Wrote test plans and regression plans for different software components- Investigated and resolved technical issues in the testing process and communicating issues with various departments- Performed risk analysis and communicated risks associated with version releases- Tested, troubleshooted, and configured Aloha Point of Sale Quick Service, Configuration Center (CFC), Aloha TakeOut (ATO), Aloha Kitchen, Command Center (CMC)- Tested NCR POS hardware and devices such as, but not limited to, terminals, handheld devices, servers, printers, kitchen display systems- Keeping record of test progress and results using CA Agile (Rally) and qTest- Reported progress of project testing to project team via standup meetings, participating in other Agile ceremonies

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • QA Analyst
      • Feb 2016 - May 2018

      - Create and execute test cases to ensure the applications meet requirements and system goals - Work closely with development team to delivery new functionality - Work with product team on defining requirements and user stories - Run SQL Queries for Data Validation - Report bugs in Jira - Recommend improvements to applications and processes - Create and execute test cases to ensure the applications meet requirements and system goals - Work closely with development team to delivery new functionality - Work with product team on defining requirements and user stories - Run SQL Queries for Data Validation - Report bugs in Jira - Recommend improvements to applications and processes

    • United States
    • Insurance
    • 1 - 100 Employee
    • QA Analyst Internship
      • Nov 2015 - Dec 2015

      - Performing functional and regression testing for the Agile development project - Performing Smoke, GUI, Performance testing - Test execution and documentation of test results - Writing SQL queries used in manual testing - Reporting bugs in Jira - Performing functional and regression testing for the Agile development project - Performing Smoke, GUI, Performance testing - Test execution and documentation of test results - Writing SQL queries used in manual testing - Reporting bugs in Jira

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Teaching Assistant internship
      • Oct 2015 - Dec 2015

      - Assisting students during courses - Individual and group consultation for students regarding class subjects- Evaluating homeworks and exams- Updating study materials

    • Trainee, Software Quality Assurance
      • Aug 2015 - Oct 2015

      - Wrote test cases and requirements for different types of applications- Performed functional (positive and negative), regression, exploratory, performance and GUI testing- Documented and summarized test results - Wrote bug reports using various tools- Wrote SQL queries used in manual testing- Practiced in writing test plans

    • Admission advisor internship
      • Jun 2015 - Oct 2015

      - Follow-up with potential student leads via phone, email, direct mail and/or other communication methods-Understand student learning needs, assess their qualifications and advise prospective students on the application and enrollment process- Use Sugar CRM to create/manage students’ profiles- Research and analyze advertisement possibilities for the school- Research and analyze possible trends in the IT market to improve Forte Knowledge curriculum- Participate in developing curriculum for new classes- Participate in functional testing of the Forte Knowledge website

    • United States
    • Software Development
    • 1 - 100 Employee
    • QA Analyst internship
      • Oct 2015 - Oct 2015

      - Performed functional testing for the Agile development project - Wrote test cases based on the minimum of requirements; with existing functionality and based on prototype - Executed test cases, retested tickets after fixing the bug - Reported bugs in Jira, created new tickets for functionality improvements - Participated in Scrums daily meetings - Analyzed program and wrote propositions how to improve the system - Performed functional testing for the Agile development project - Wrote test cases based on the minimum of requirements; with existing functionality and based on prototype - Executed test cases, retested tickets after fixing the bug - Reported bugs in Jira, created new tickets for functionality improvements - Participated in Scrums daily meetings - Analyzed program and wrote propositions how to improve the system

    • Manager of the Customer Service Department
      • Jan 2013 - Feb 2014

      - Built corporate customer service policy and strategy. - Did GAP analysis between the present level of service and the target level. - Developed new ways to improve customer service- Planed and organized department work. - Settled long and short-run goals for whole team and separate individuals - Managed Internal ISO audits in the organization. - Conducted trainings for internal auditors

    • Manager of the Division of Customer Service
      • May 2011 - Jan 2013

      - Organized work of the Division - Prepared reports and presentations- Supervised front desk employees- Conducted trainings for Call-center and front-desk employees - Did internal ISO audit for organization

    • Specialist on Appeals and Claims at the Customer Service Department
      • Oct 2010 - May 2011

      - Collected information from the responsible people for preparing answer for claims- Prepared written answers for appeals- Used SAP for registration/managing appeals

Education

  • Forte Knowledge
    QA Manual Testing
    2015 - 2015
  • National University 'Ivan Franko' , Lviv
    Bachelor’s Degree, Economics
    2011 - 2014
  • Kyiv National Taras Shevchenko University
    Bachelor’s Degree, Law
    2005 - 2010

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