Experience

Allandel Fire Doors and Fire Stopping

• South Africa
• Construction
• 1 - 100 Employee

• Executive Assistant

  • Jan 2021 - Present

  • Payments – Responsible for all payments incl. salaries & wages. Negotiated early settlement discounts & managed short deliveries & faulty stock returns, resulting in cost savings.• Admin – Assisted in obtaining BEE Level 2 certification, yearly skills development planning & equity reports. Ensured patent renewals & policies are actioned. Improved office administration by implementing new filing systems & compliance.• Imports – Liaised & placed orders with Chinese supplier, negotiated cost, lead time & shipment rate. Ensured international payments are processed at best rate, documentation for release of shipments & on time delivery.• Buying – Responsible for the buying function. Implemented daily production meetings & priority boards to determine weekly production needs. Build relationships with alternative suppliers to ensure competitive pricing & fast delivery, reducing weekly spend & inventory carrying costs.• Logistics – Coordinated & managed move of premises, incl. new SLA’s, telecommunication networks, equipment, furniture & décor. Increased transport profit margins by implementing more aggressive pricing strategies & consolidating delivery schedules.• Financial – Costed & updated systems with increases in material & overhead cost to ensuring a 35% profit margin are maintained. Managed accounts, production & overhead expenses. Ensured tax clearance certificates & letter of good standing are obtained before expiry. Show less

• Customer Liaison & Project Management

  • Nov 2018 - Dec 2020

  • Build relationships with contractors & clients through exceptional customer service, product knowledge & communication. Managed various projects simultaneously to cost & deadline. • Responsible for quotations & tenders. Negotiated pricing, discounts for tenders awarded & ETA’s, whilst ensuring profit margins are achieved & cash flow optimised.



Absa Group

• South Africa
• Financial Services
• 700 & Above Employee

• Business Development Manager

  • Feb 2013 - Jun 2018

  • Increased business by building & maintaining relationships with dealers & clients, through regular visits to dealers & marketing events. Discussed performance reports & SLE’s with dealers, offering support & coaching to F&I’s to increase approvals & take-ups of VAPS. Negotiated better interest rates & incentives to secure deals, whilst achieving & exceeding targets.• Identified new floor plan potential at dealers to grow Absa’s dealer platform & market share.• Identified trends in market as well as service delivery & system issues. Initiated the use of SAP on our platform to increase productivity & turnaround times and coached BDO’s & admin. Show less

• Administrative Assistant

  • Jan 2010 - Jan 2013

  • Responsible for increasing take-ups, profit margins & turnaround times through liaison & negotiation with all stakeholders.• Improved lead generation through building & maintaining relationships with clients, dealer partners & other SBU’s.• Improved office administration by implementing new filing system, processes & support systems, turnaround times & SLA’s.• Rated an A+ performer for 3 consecutive years.

• Sales Consultant

  • Feb 2007 - Dec 2009

  • Developed new business opportunities & grew market share, by converting qualified leads into sales, cold calling & collaboration with business bank. • Fostered a customer orientation by understanding customer needs through financial analysis, providing sound advice & service excellence, resulting in increased sales & customer retention.

• Personal Assistant

  • Jan 2006 - Jan 2007

  • Provided administrative & secretarial support to broker. Assisted with planning conferences, training, PowerPoint presentations & reports to Head Office.• Increased sales & improved business processes, by building positive working relations with insurance companies & other stakeholders to facilitate open lines of communication & information sharing.



Dr HA Alberts

• Vanrhynsdorp, Western Cape, South Africa

• Debtors & Creditors Clerk

  • Mar 2005 - Apr 2006

  • Responsible for data capture of consultations, updating patient records, filing claims with medical aids & query resolution. • Managed accounts & collections. • Responsible for data capture of consultations, updating patient records, filing claims with medical aids & query resolution. • Managed accounts & collections.



Russells

• Media Production
• 1 - 100 Employee

• Sales Consultant

  • Sep 2004 - Feb 2005

  • Responsible for sales, cold calling, promotions & events. • Responsible for sales, cold calling, promotions & events.



ECCO

• Denmark
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Store Manager, Supervisor & Sales Associate

  • Jul 2002 - Jul 2004

  • Initially recruited as Sales Associate, gained promotion to Assistant Store Manager. Was responsible for building & leading a high performing branch. Achieved highest sales for branch in 5 years. • Oversaw stock management, incl. ordering, stock takes, write offs & returns. • Analysed market trends, customer needs & competitor trends to identify areas for promotion/campaigns & product development. • Day-to-day management of store, incl. staff & training, financial duties, complaint resolution, merchandising, sales & promotions. Show less