Experience

Columbia Doctors

• United States
• Medical Practices
• 1 - 100 Employee

• Practice Associate III

  • May 2020 - Present



URGENT MEDICAL CARE

• Patient Care Representative

  • Sep 2018 - May 2020

  • Welcome patients and guests to the clinic, maintain reception area neat and clean.• Verify, update and confirm patient’s information and health insurance by using EMR programs like Kareo and All Data Health.• Responsible for answering a high volume of incoming calls efficiently.• File, scan, maintain, revise and retrieve medical records.• Handle cash and credit card transactions for co-pays, deductibles or doctors visit. • Welcome patients and guests to the clinic, maintain reception area neat and clean.• Verify, update and confirm patient’s information and health insurance by using EMR programs like Kareo and All Data Health.• Responsible for answering a high volume of incoming calls efficiently.• File, scan, maintain, revise and retrieve medical records.• Handle cash and credit card transactions for co-pays, deductibles or doctors visit.



EAST COAST ORTHOTIC AND PROSTHETIC

• Medical Biller and Coder

  • Jul 2016 - Aug 2018

  · Called patients health insurance to verify eligibility, deductible, out of pocket and co-pay benefits. · Created account by entering patient demographics, health insurances, diagnosis codes, and authorizations into company's EMR program (Fastrack).· Scanned documentations into Med Force and created charts with paperwork, web verification, prescriptions, payment forms and clinical notes to prepare them for billing. · Assisted in answering phones, forwarded referrals to practitioners from doctors and relayed messages in a timely matter.



Doctors On Call NYC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Care Representative

  • Jul 2014 - May 2016

  · Worked closely with doctors, nurses, aids and case managers to provide high quality care and ongoing services for homebound patients. · Used E-clinical Works System to record patient information such as medical history, vital statistics and test results in medical records. · Scheduled, confirmed and canceled appointments according to patient’s needs. · Assisted in answering a high volume of incoming and outgoing calls. · Worked closely with doctors, nurses, aids and case managers to provide high quality care and ongoing services for homebound patients. · Used E-clinical Works System to record patient information such as medical history, vital statistics and test results in medical records. · Scheduled, confirmed and canceled appointments according to patient’s needs. · Assisted in answering a high volume of incoming and outgoing calls.