Guest Relations & Operations Assistant Manager

• Jul 2023 - Present

Content Creator

• Dec 2019 - Apr 2023

- Design interactive content that gets Instagram followers engaged, and increases the business’ online presence - Daily management and execution of all social media content for travel and beauty influencers - Create and write relevant content for social media posts - Stay up to date with the latest trends across all the social media networks - Build and schedule a monthly content calendar - Design interactive content that gets Instagram followers engaged, and increases the business’ online presence - Daily management and execution of all social media content for travel and beauty influencers - Create and write relevant content for social media posts - Stay up to date with the latest trends across all the social media networks - Build and schedule a monthly content calendar

Digital Content Marketer

• Dec 2021 - May 2022

- Build a social media marketing strategy and execute it through competitive and audience research - Fix any error in online content throughout several language websites using Magento and work on SEO of the website pages - Enhance brand awareness in the digital space - Maintain the social content calendar, assist in creating content and copy aligning to the brand guideline - Create weekly marketing dashboards, data visualizations, and website performance reports - Build a social media marketing strategy and execute it through competitive and audience research - Fix any error in online content throughout several language websites using Magento and work on SEO of the website pages - Enhance brand awareness in the digital space - Maintain the social content calendar, assist in creating content and copy aligning to the brand guideline - Create weekly marketing dashboards, data visualizations, and website performance reports

Digital Marketer

• Oct 2020 - Oct 2021

- Identify goals through combination of media campaigns such as blog posts, webinars, videos, landing pages and newsletters - Generate brand awareness and an online footprint - Provide outbound support to ensure account acquisition campaigns are successful - Work with the rest of the marketing department to brainstorm content ideas, social media post updates, ad creation, and different campaigns to ensure that the business reaches its target audience - Carefully craft strategic email campaigns and automation sequences to engage and build relationships Show less

Sales And Marketing Specialist

• Jun 2019 - Feb 2020

- Grow awareness by moderating platforms such as Facebook, TripAdvisor and Instagram that generates clientele trust while providing interactive communication.- Assist with issues related to the customer experience and provide guidance and support to new employees- Manage all advertising and promotional activities

Brand Representative

• Jun 2019 - Jan 2020

Retail Sales Assistant

• Oct 2017 - Jul 2018

- Ensure a smooth customer experience from purchasing products to paying bills via our payment gateways - Offer information on the latest news, products, and promotions in store - Handle and resolve customer complaints and queries, and follow up on issues to ensure resolution - Ensure a smooth customer experience from purchasing products to paying bills via our payment gateways - Offer information on the latest news, products, and promotions in store - Handle and resolve customer complaints and queries, and follow up on issues to ensure resolution

Sales and Marketing Administrator

• Oct 2016 - Oct 2017

- Execute both online and offline marketing programs, including campaign dynamics, emails and content - Collaborate with marketing department to conduct keyword research and web statistic reporting Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals - Increase profits through providing excellent customer service, following established guidelines and auditing sales reports - Execute both online and offline marketing programs, including campaign dynamics, emails and content - Collaborate with marketing department to conduct keyword research and web statistic reporting Monitor customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals - Increase profits through providing excellent customer service, following established guidelines and auditing sales reports

Administration intern

• May 2016 - Aug 2016

Hostess

• Oct 2014 - Apr 2016