Karina Leconiuc

Customer Support Manager at Beetroot Academy
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Contact Information
us****@****om
(386) 825-5501
Location
Chișinău, Moldova, MD
Languages
  • Русский Native or bilingual proficiency
  • Румынский Native or bilingual proficiency
  • Английский Professional working proficiency

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Credentials

  • Communication Foundations
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Cambridge English Level 2 Certificate in ESOL International (Advanced)
    Cambridge Assessment English
    Mar, 2018
    - Nov, 2024
  • HubSpot Sales Software
    HubSpot Academy
    Jun, 2023
    - Nov, 2024

Experience

  • Beetroot Academy
    • Sweden
    • Education Administration Programs
    • 100 - 200 Employee
    • Customer Support Manager
      • Jan 2023 - Present

  • Freelance
    • Freelance
      • Dec 2022 - Present

  • Universitatea Pedagogică de Stat „Ion Creangă”
    • Higher Education
    • 1 - 100 Employee
    • Student
      • Sep 2022 - Dec 2022

      Faculty of Fine Arts and Design Bachelor of Audiovisual and Media Arts Faculty of Fine Arts and Design Bachelor of Audiovisual and Media Arts

  • The Customization Group
    • Germany
    • Printing Services
    • 100 - 200 Employee
    • Presales Manager
      • Jan 2022 - Mar 2022

  • Eden Fantasys
    • Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2021 - Jan 2022

  • Nova Assistance
    • Moldova
    • Insurance
    • 1 - 100 Employee
    • Claims Manager
      • Dec 2019 - Jun 2020

      As a claims manager I was receiving calls from insured customers from all over the world, making a registration of their complaints and organizing help for them via our partners, taking in consideration the type of help needed and the region. During my activity in this company, I've learnt important skills as a customer support worker, had multiple seminars about health issues and treatments, exercised my business language as I had to speak with doctors and insurance company workers. Above all, I value my multitasking skills gained at this position, as I was working under pressure with a tense amount of calls, registering and organizing help. Show less

  • International Travel Network
    • United States
    • Travel Arrangements
    • 300 - 400 Employee
    • Sales Agent
      • Jun 2019 - Sep 2019

      Being a travel agent means not only selling airplane tickets or bundle deals, but also building a flight in Apollo and presenting it to the customer. As this is a US based company, our market was mainly located in USA. I was working in a team of roughly 14 people, stayed there for 4 months (summer job), building a good customer base, and achieving top performance on the floor. Besides programming in Apollo, in ITN I've learnt how to deal with customers, how to present a product and how to create a reliable picture as a sales person. Show less

Education

  • Skills Up School
    2D Graphics, Digital Arts
    2021 - 2021
  • Skills Up School
    Drawing
    2021 - 2021

Community

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