Director of Business Operations

• Jun 2016 - Present

Board Member. BCCFA Foundation

• Sep 2020 - Sep 2022

Digital Strategist

• Jul 2014 - Jun 2016

Key strategist working within the organization to: identify unmet needs, goals, challenges and opportunities of all departments and aspects of the organization; develop a responsive digital solutions plan and prioritize supporting initiatives; oversee the execution of the plan to meet overall objectives.

Media Relations & Communications Consultant

• Oct 2013 - Jul 2014

Contracted to manage communications and media relations activities for the University, while simultaneously reviewing, researching and recommending an improved, integrated media strategy to better serve the goals and priorities of the University and its academic units.Specific activities included day-to-day media relations and cross-channel communications, as well as the launch of the University's Capital Campaign: strategic development and hands-on execution of its communications plan, media relations, event communications, key messages, advertising, video development, website content and micro-site development. Show less

Consultant

• Dec 2008 - Jul 2014

Program architect, project manager, facilitator and intellectual property developer; providing strategic support and hands-on expertise in the areas of: positioning, marketing and communications; human resources and employee engagement; operations and organizational development. Projects included: co-facilitation of a university stakeholder engagement process, content development and programming of two project-specific university micro-sites development of corporate and personal branding, marketing and communications strategy and content, including the definition of a products and services portfolio and pitch presentation development and implementation of a tailored, online, turn-key, values-based employee evaluation program for a global, mid-market company design/development/integration of a SharePoint-based intranet/corporate knowledge system review and enhancement of a corporate policy and guidelines manual, as well as an employee handbook the facilitation of a new organization's visioning and strategy exercise followed by development of value proposition, engagement messaging, website (strategic input), processes and policies Show less

Consultant

• May 2009 - Oct 2013

Authored brand stories and strategies, then developed and executed multi-channel marketing and communications plans for key clients in the financial services, natural resources and consumer goods sectors. Together with a creative team, delivered creative flair and strategic counsel to entrepreneurs, service professionals, leadership teams, public and non-profit organizations, and marketing departments alike – helping them to position their organizations optimally in the marketplace. From B2B professional services and commodities to B2C products and services, supported companies of all shapes and sizes to develop, grow and sustain their success. Show less

Knowledge System Manager

• Jan 2007 - Dec 2008

Global operations team member and partner to HR, Marketing and IT; supporting leadership to stimulate internal collaboration and enhance client service, delivery, quality, consistency and efficiency; internal consultant to global specialty teams and committees, providing them with strategy and hands-on development of training tools, internal road shows and best practice resources--all in service of an employee base of 2000 people that delivered close to $1B in professional services annually. Internal projects led included the creation of the first global intranet portal, to facilitate daily, real-time collaboration and quality standards for a senior user group of 600 across 80 offices in 40 counties. Responsibility included: steering committee facilitation; leadership and legal approvals; virtual road show, engagement, and internal positioning; and hands on development of the portal - site structure, architecture, programming, design; and intellectual property development including more than 150 unique resources, templates and tools. Show less

Consultant

• Feb 2006 - Jan 2007

Contracted to corporate Human Resources department for the delivery of several major initiatives. Collaborated to develop intellectual property, providing content development, technical writing, and project management services for programs and projects including: two North American handbooks; an online onboarding portal and its associated tools; and the North American employee evaluation process.

Administrative Office Manager, Vancouver

• Oct 1999 - Jan 2006

"First employee", opened branch office from the ground up, supporting construction, interior design, supplier contracts, installation/deployment/management of technology systems, etc. Managed all aspects of day to day administration for two lead Partners of the Vancouver office, including staffing, training, negotiating vendor agreements, overseeing financial reporting, P&L management etc. Key member of business development strategy team, coordinator of all events and additional projects, local HR manager and partner to North American Operations team in the delivery and role out of corporate and global initiatives. Show less