Karim Kazia

Senior Technical Specialist / Implementation Manager NA at iCabbi
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • Hindi Limited working proficiency
  • English Professional working proficiency

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Hardeep Sound

Karim was a knowledgeable and diligent Microsoft Certified Trainer. He was instrumental in the development and growth of the business by ensuring customer satisfaction and delivery of the technical courses to the highest standards. For the 5 years that I worked with Karim, I have known him to be a smart and hardworking individual who is fully committed to the success of the business.

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Credentials

  • Amazon Web Services Solutions Architect Associate
    Amazon Web Services (AWS)
    Apr, 2022
    - Nov, 2024

Experience

    • Ireland
    • Software Development
    • 1 - 100 Employee
    • Senior Technical Specialist / Implementation Manager NA
      • Jan 2020 - Present

      Mobile-Knowledge is now Icabbi. Mobile-Knowledge is now Icabbi.

    • Canada
    • Software Development
    • 1 - 100 Employee
    • Senior Technical Specialist
      • Jun 2019 - Present

    • Senior Techical Support Specialist
      • Jun 2019 - Present

    • Technical Support Specialist / Trainer / project managment
      • Jun 2002 - Present

      Provide Turn Key solutions to customers who are new to the dispatch system including hosting to AWS Cloud; Applications installations on Linux Centos/Redhat and windows for dispatch system installation and training Supporting 3 dispatching system products, iCabbi / XDS / Arcus web based dispatch softwareManaging the AWS Cloud Services infrastructure for all the clients with Dispatching systemsInstall Servers on AWS Cloud for customer and install and configure the Dispatching system.Travelling to various sites (international and North America) for providing User and Admin Training and activation of dispatching Software and call-taking.oversee the installation of the Mobile Terminals in the vehicle(Tablets / Mobile Data Terminals) and Train the KEY staff members ;so that they can train other drivers also in the process deploying builds to the data terminals and modifying builds(tablets) for softkey configuration that the customer may request for the drivers to use while working and provide post activation support Help the customer create custom reports(if required) using Excel or any 3rd party tool connecting to SQL or MySQL, or setting up using tools like Python/Django and provide customized reporting if requestedSupport and installation of soap and Json system API which we have as a service and provide 3rd party developers support on how to integrate with the system for booking or using for Ivr booking and testing to final production environment setup; Test and deploy new applications to the customers , including testing SQL or MySQL releases with the productConfigure and Build Reports using Python/Django / Flask Show less

    • Tech Support specialist / Trainer / installs
      • 2002 - 2004

    • Training Manager (MCT,MCSE and CCNA)
      • 1999 - 2001

    • Italy
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Training Manager (MCT,MCSE)
      • 1998 - 1999

  • ComTech Systems Ltd
    • Nairobi Kenya
    • Tech Support Specialist / HW Tech Engineer
      • 1995 - 1998

  • Diamond Trust of Kenya
    • Nairobi , Kenya
    • IT- manager
      • 1992 - 1995

    • Training Manager
      • 1988 - 1990

Education

  • Electronics Radio Institute
    Diploma in Electronics
    1984 - 1989
  • Aga Khan Academy
    1981 - 1983

Community

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