karim mohamed

Information Technology Engineer at Bonyan International Investment Group (Holding) LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, Dubai, United Arab Emirates, AE

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Bio

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Credentials

  • Networking Foundations: Networking Basics
    LinkedIn
    Jan, 2022
    - Sep, 2024
  • Cisco Certified Network Associate Security (CCNA)
    Cisco
    Jan, 2016
    - Sep, 2024

Experience

  • Bonyan International Investment Group (Holding) LLC
    • United Arab Emirates
    • Real Estate
    • 1 - 100 Employee
    • Information Technology Engineer
      • Jan 2022 - Present

      group of companies that specialize in real estate investment. As the IT engineer , I was responsible for managing all network infrastructures in all branches in Dubai and Abu Dhabi. I also had experience dealing with Avaya phone systems, Microsoft 365 products, domains handling, and Google G Suite. group of companies that specialize in real estate investment. As the IT engineer , I was responsible for managing all network infrastructures in all branches in Dubai and Abu Dhabi. I also had experience dealing with Avaya phone systems, Microsoft 365 products, domains handling, and Google G Suite.

  • Egyptian Armed Forces
    • Computer and Network Security
    • 400 - 500 Employee
    • Information Technology Administrator
      • Dec 2020 - Dec 2021

      My role in the information technology department was one of 4 persons in the team, my responsibilities : Providing support including talking staff through a series of actions, either face to face or over the telephone, including procedural documentation. Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request. Maintaining hardware and software, analyzing technical issues. Performing regular and raid technologies backups. Provide end-user and remote support and technical assistance for server and client computers, enterprise applications, telecommunication systems, network components, etc. Conducted server maintenance and apply updates and patches. Maintain windows server 2019, 2016, local for over 50 employees. Provide system management for servers, desktops, and off-site help desk support. Show less

  • Orange Business Services
    • India
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Technical Support Engineer
      • Jan 2019 - Dec 2019

      my role as a part of the DSM team: provide technical support for multinational branches remotely. experience with ticking systems. troubleshooting with the clients to resolve connection issues. communicate with clients over the phone. my role as a part of the DSM team: provide technical support for multinational branches remotely. experience with ticking systems. troubleshooting with the clients to resolve connection issues. communicate with clients over the phone.

Education

  • October 6 University
    Bachelor's degree, Computer Science
    2015 - 2020

Community

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