Karim Hsikou

Export Area Manager at Nova Siria srl
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Location
Greater Turin Metropolitan Area, IT

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Experience

    • Italy
    • Mechanical Or Industrial Engineering
    • 1 - 100 Employee
    • Export Area Manager
      • Feb 2023 - Present

      - Managing relationships with international clients, vendors, and business partners - Negotiating contracts with new vendors and clients as well as terminating contracts with existing clients or vendors when necessary - Coordinating freight shipments to ensure that they arrive on time and without damage - Establishing and managing relationships with freight carriers and other service providers to ensure smooth operations - Developing and implementing plans for increasing market share through brand awareness, new product development, and advertising - Managing the inventory of goods held in storage facilities, including monitoring stock levels and ordering replacements when necessary - Preparing financial reports about sales activity, costs, and profit margins for international markets - Managing the supply chain process from procurement to shipment to customer delivery - Cooperating with other departments within the company to ensure that all international business operations run smoothly Show less

    • Italy
    • Plastics Manufacturing
    • 1 - 100 Employee
      • Apr 2020 - Feb 2023

      - Establish and maintain maximum and minimum consumables inventory levels- Coordinate with in-house sales team to promote accurate and timely processing of orders for customers- Provide assistance for maintaining logistics planning tasks- Scan orders into computer and track shipments across multiple channels- Approve time sheets associated with deliveries and pick-ups- Administer and maintain inventory control program systems- Support with maintenance of logistics policies, procedures, support plans and similar data.- Manage and monitor the performance of entire fleet, routing and scheduling planning Show less

      • Mar 2019 - Feb 2023

      - Searching for new clients who could benefit from your products in a designated region- Travelling to visit potential clients- Establishing new, and maintaining existing, relationships with customers- Managing and interpreting customer requirements- Persuading clients that a product or service will best satisfy their needs- Calculating client quotations- Negotiating tender and contract terms- Negotiating and closing sales by agreeing terms and conditions- Offering after-sales support services- Administering client accounts- Analysing costs and sales- Preparing reports for head office- Meeting regular sales targets- Recording and maintaining client contact data- Coordinating sales projects- Supporting marketing by attending trade shows, conferences and other marketing events- Making technical presentations and demonstrating how a product will meet client needs- Providing pre-sales technical assistance and product education- Liaising with other members of the sales team and other technical experts- Solving client problems- Helping in the design of custom-made products- Providing training and producing support material for the sales team Show less

      • Oct 2017 - Feb 2019

      QUALITY ASSURANCEDraft quality assurance policies and procedures.Interpret and implement quality assurance standards and procedures.Evaluate adequacy of quality assurance standards. Devise sampling procedures and directions for recording and reporting quality data.Review the implementation and efficiency of quality and inspection systems.plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality.Document internal audits and other quality assurance activities.Investigate customer complaints and non-conformance issues.Collect and compile statistical quality data.Analyze data to identify areas for improvement in the quality system.Develop, recommend and monitor corrective and preventive actions.Prepare reports to communicate outcomes of quality activities.Identify training needs and organize training interventions to meet quality standardsCoordinate and support on-site audits conducted by external providers.Evaluate audit findings and implement appropriate corrective actions.Monitor risk management activities.Responsible for document management systems.Assure ongoing compliance with quality and industry regulatory requirements. Show less

Education

  • Università degli Studi di Torino
    Bachelor's degree, English Language and Literature/Letters

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