Experience

Damen epayment

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Compliance and risk supervisor

  • Mar 2022 - Present



Norchic Fashion

• Cairo

• Co-Founder

  • Apr 2018 - Present



MetLife

• United States
• Insurance
• 700 & Above Employee

• Corporate Specialist

  • Sep 2020 - Sep 2021



Bank Audi

• Lebanon
• Banking
• 700 & Above Employee

• Head of branch RM'S

  • Aug 2015 - Feb 2018

   Support the Branch Manager in identifying and achieving our plans and provide appropriate solutions for the required task. Prepare strategies to enhance the retail store sales and increase its business. Identify the customer’s needs and fulfilling it with proper bank’s products or services.  Handle customers requests/inquiries related to their accounts, products & services in a professional manner and serving all customers regardless of segment up to the level of customer’s satisfaction. Approve various customer’s requests and counter transactions according to authority matrix. Promote and sell bank products and services to achieve the yearly targets. Coach and train staff to ensure full awareness of Bank’s products, services and P&P.  Carry and handle efficiently the custody items, keys as per custodian matrix and relevant P&P. Adhere to the Branch Operating Model. Show less

• Head of branch RM'S

  • Aug 2015 - Feb 2018

   Support the Branch Manager in identifying and achieving our plans and provide appropriate solutions for the required task. Prepare strategies to enhance the retail store sales and increase its business. Identify the customer’s needs and fulfilling it with proper bank’s products or services.  Handle customers requests/inquiries related to their accounts, products & services in a professional manner and serving all customers regardless of segment up to the level of customer’s satisfaction. Approve various customer’s requests and counter transactions according to authority matrix. Promote and sell bank products and services to achieve the yearly targets. Coach and train staff to ensure full awareness of Bank’s products, services and P&P.  Carry and handle efficiently the custody items, keys as per custodian matrix and relevant P&P. Adhere to the Branch Operating Model. Show less



Arab Bank

• Jordan
• Banking
• 700 & Above Employee

• Senior customer relationship officer

  • May 2008 - Jun 2015



Terraco

• United Arab Emirates
• Paint, Coating, and Adhesive Manufacturing
• 100 - 200 Employee

• Sales Specialist

  • Jun 2007 - Mar 2008



EURO DIVERS

• Belgium
• 1 - 100 Employee

• Commercial Diver

  • Jun 2003 - Sep 2005