Karim Gunglee

Customer Service Specialist at TheFork.fr
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Contact Information
us****@****om
(386) 825-5501
Location
Barcelona, Catalonia, Spain, ES

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Bio

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Experience

  • TheFork France
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Service Specialist
      • May 2021 - Present

  • Majorel
    • Luxembourg
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Content Moderator
      • Oct 2020 - Mar 2021

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Specialist
      • Apr 2020 - Oct 2020

  • CPM International
    • United Kingdom
    • Outsourcing and Offshoring Consulting
    • 400 - 500 Employee
    • Floor Support
      • Apr 2019 - Mar 2020

      Very strong knowledge of Airbnb product position consists of supporting the agents on the phone with tricky workflows and how to apply them properly - 'Loss Angel' position as well: was reviewing all cases that would imply Airbnb spending moneythe review was based on Airbnb guidelines

    • Customer Service Specialist
      • Sep 2018 - Mar 2019

      Service Specialist for the Airbnb product over phone / messages / mails

Education

  • Labourdonnais High School
    2001 - 2005

Community

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