Product Development Specialist

• Jan 2023 - Present

Customer Experience Specialist

• Sep 2022 - Dec 2022

in my role as a customer experience specialist, I focused on ensuring customer satisfaction and retention. this experience deepened my understanding of the importance of customer-centricity, continuous improvement, and the power of client feedback in shaping and optimizing services. It further reinforced my passion for developing solutions that meet and exceed client expectations and solidified my desire to contribute to the growth and success of the online training industry.

Sales Specialist

• Feb 2022 - Sep 2022

During my tenure as a sales specialist, I had the opportunity to engage with and serve a diverse portfolio of over 1000 clients and companies. Through proactive outreach and effective communication, I built strong relationships with these clients, understanding their unique needs and providing tailored solutions to meet their requirements. This extensive client interaction allowed me to hone my sales skills, develop a deep understanding of various industries, and contribute to the growth of the organization. It was a rewarding experience to connect with such a wide range of clients and help them achieve their goals through our products and services. Show less

Customer Service Representative

• Jun 2015 - Dec 2021

Working in my family's business from a young age had a profound impact on my personal development , The exposure to real-world business operations at an early stage of my life nurtured my passion for delivering exceptional service and ignited a drive for continuous learning and growth. The lessons learned from working in my family's business have played a significant role in shaping my character, work ethic, and professional aspirations, They continue to inspire me to strive for excellence and contribute to the success of any organization Iam a part of. Show less