Experience

Azadea Group

• United Arab Emirates
• Retail
• 700 & Above Employee

• Retail Sales Associate Zara

  • Jan 2019 - Present

  Greet customers,offer assistance and serve them in order ti ensure their needs are answered in a timely manner and in compliance with quality and customer service standard. Provide exeptional customer service by performing up-selling,cross selling,suggesting alternatives and following up on customers' request. Ensure smooth and efficient receiving process of items/shipments,as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms,incidents,suspicious activites. Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards. Handle cash register and transactions with the customers in an effective and accurate manner as required. Specific for Multimedia:Inform department Manager of unvailable and non performing products. Specific for multimedia :Merchandize products under the appropriate sections according to sales trends,date of release,and as per the Department Manager recommendations. Helped an average 50 customers per day by responding to inquires and locating products. Provide out standing customer service,receving 96%in customer service feedback surveys. Show less



DJI

• China
• Consumer Electronics
• 700 & Above Employee

• Retail Sales Associate

  • Feb 2018 - Dec 2018

  Provided marketing assistance to existing and prospective customer. Cashing the till also ordering stock. Determine customer needs and propose appropraite service needs. Assist on the preparation and organizing of promotional material or events. Recommended alternative merchandise display styles to managment. Provided marketing assistance to existing and prospective customer. Cashing the till also ordering stock. Determine customer needs and propose appropraite service needs. Assist on the preparation and organizing of promotional material or events. Recommended alternative merchandise display styles to managment.



SFR

• France
• 1 - 100 Employee

• Call center teleperformance

  • Mar 2015 - Jun 2017

  Respond to complaints form customers and give after-sales support when requested. Handle the processing of all ordres with accuracy ans timeliness. Maintain ils level of competence, according to the evaluation of products. Ensure internal needs are delivered and the objectives are achieved,the recommendation and the provision of value. Assisted team membres when necessary in handling cash registres,organizing inventory room,labeling products unloading marchandise.and cleaning up. Show less



Renault Trucks

• Motor Vehicle Manufacturing
• 700 & Above Employee

• Sales Representative

  • Dec 2014 - Jan 2015

  Work closely with the sales team to assess the progress of the department and develop sales strategy accordingly. Investigation and study of satisfaction. Ensuing the smooth réunit of the store as a valued team membre. Maintain accurate and alternative merchandise displays,ensuring strategic placement o1f products in order to maximize pourchases. Use telephones to reach out to customers and verity a account information. Filed paperwork and organized computer_based information. Show less



BEN JANNET & CO

• Tunisia
• Luxury Goods & Jewelry
• 1 - 100 Employee

• sales associate Rolex Ben Janet

  • Nov 2011 - Aug 2013

  Provide and look for information to help companies determine their position in the marketplace. Worked with marketing group to get manufacturer displays that would help sell more product. Helped the assistant store manager in maintaining product inventory levels. Worked the sales floor helping customers to understand the supplements ans drive more revenue. Provide and look for information to help companies determine their position in the marketplace. Worked with marketing group to get manufacturer displays that would help sell more product. Helped the assistant store manager in maintaining product inventory levels. Worked the sales floor helping customers to understand the supplements ans drive more revenue.