Experience

USAID Nigeria State2State Activity

• Nigeria
• Government Relations Services
• 1 - 100 Employee

• Campaign Monitoring and Supervision INT mass campaign

  • Sep 2022 - Present

  Provide Support for personal at word level visited selected households and filling of data forms. Summarize darly data and flagging of any potential problems for discussion with campaign term members. Provide Support for personal at word level visited selected households and filling of data forms. Summarize darly data and flagging of any potential problems for discussion with campaign term members.



ISON BPO

• 300 - 400 Employee

• Customer Service Representative

  • Jul 2015 - May 2016

  Used a variety of telecommunication applications to resolve customers complaints, inquiries and requests. To include; Customer Relationship Management (CRM), MINSAT, TABS, SINGLEVIEW and lots more.Completed performance Enhancement Training on soft skills, effective probing active listening skills Issues, Identification, Multitasking, Politeness and courtesy.Maintain and improved results by adding to standards and guildelines, recommending improved procedures. Used a variety of telecommunication applications to resolve customers complaints, inquiries and requests. To include; Customer Relationship Management (CRM), MINSAT, TABS, SINGLEVIEW and lots more.Completed performance Enhancement Training on soft skills, effective probing active listening skills Issues, Identification, Multitasking, Politeness and courtesy.Maintain and improved results by adding to standards and guildelines, recommending improved procedures.