Experience

RE/MAX Heritage

• United States
• Real Estate
• 1 - 100 Employee

• Director Of Hospitality

  • May 2017 - Present



Security Bank of Kansas City

• United States
• Banking
• 100 - 200 Employee

• Customer Service Representative

  • Feb 2004 - May 2017

  Teller/Vault TellerProvides daily deposit services such as handling deposits, withdrawals, holds, loan payments cashier’s checks, money orders, stop payments, cash advances and other related matters.Meet and greet the customers as they enter their department/facility. Access the needs of the customer, explain the different types of accounts and services available, and assist in the selections most appropriate for their needs. Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone. Actively listen to customers and maintain a friendly, positive and professional attitude. Resolve difficult situations with tact and diplomacy. Look for creative ways to make customers feel appreciated and special.