Experience

Kinnect Support Services

• Canada
• Hospitals and Health Care
• 1 - 100 Employee

• Social Service Worker

  • Feb 2023 - Present



Hudson's Bay Company

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2021 - Present

  • Maintaining an aristocratic image while greeting every customer at the entrance. • Packaging and shipping orders up to 45 every day while providing support to the customers. • Entering customer information into software to print labels and shipping data • Retaining high-pitched security when shielding expensive brands (Versace, Hermes, Dior, etc.) • Incorporated different approaches to minimize the duration of completing the tasks • Aimed for the constant target of 85% at all times • Encouraged customers to use the applications for the Hudson’s Bay Company; as well as helped them navigate through the process Show less



Afghan Women's Organization

• North York, Ontario, Canada

• Youth Advisory Group

  • Aug 2021 - Present

  • Attending volunteer meetings • Learn about the different facilities created for youth • Incorporate ideas to help increase client’s self-esteem • Learning and practicing Self-Care • Attending volunteer meetings • Learn about the different facilities created for youth • Incorporate ideas to help increase client’s self-esteem • Learning and practicing Self-Care



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Customer Service Representative

  • Oct 2018 - Sep 2021

  • Maintaining proficient customer courtesy • Dining in the customers in a warm and friendly manner to increase customer service sales • Managed the restaurant without supervision and always maintained number 1 position in the provincial leaderboard • Carried the team to compete monthly challenges given by the head office • Handled every guest complaint with excellence and respect • Encouraging new workers to put in their 100% at all times • Working together to solve team member altercations • Managing to keep cultural competency at the workplace regardless of the atmosphere • Entering customer data to further our ratings and encourage sales Show less



Punjabi Community Health Services

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Settlement Worker

  • Sep 2020 - Apr 2021

  • Booking consultation sessions with therapists • Attending weekly workshops at Centre for Education and Training • Translating for newcomers and guiding them through the applications to get a complete understanding of the documents • Pushing newcomers to use different services to help them navigate through society • Entering information in databases ran by CARF International • Maintain cultural competency and various theoretical frameworks • Printing applications for client registration and referrals for other services within the organization • Highly knowledgeable in the PHIPA and client confidentiality • Volunteered weekly at the geriatric service that encouraged more seniors to custom to computers, printers, cellphones, etc. • Writing for the Punjabi Community Health Services blog page • Helping youth with their homework and teaching them life skills to prepare them for making difficult decisions Show less



Kid's Help Phone

• Canada

• Peer-to-Peer interen

  • Jan 2021 - Mar 2021

  • Built a service that Youth can custom towards their needs • Attended meetings to incorporate ideas on youth encourage around mental health • Teaching youth to communicate remotely without having to feel arbitrated • Normalizing conversing our feeling via the virtual world • Encouraging youth to participate in the service and learn to navigate through the system • Attended several sessions to test run the service before introducing it to the public. • Built a service that Youth can custom towards their needs • Attended meetings to incorporate ideas on youth encourage around mental health • Teaching youth to communicate remotely without having to feel arbitrated • Normalizing conversing our feeling via the virtual world • Encouraging youth to participate in the service and learn to navigate through the system • Attended several sessions to test run the service before introducing it to the public.



Knight's Table

• Brampton, Ontario, Canada

• Administrator

  • Jan 2019 - Apr 2019

  • Greeting each client at the front and welcoming them as if it’s home • Implemented intersectionality on all tasks provided, including filling forms (ODSP, CCB, WOW, OW, etc.) • Completing applications for clients to use food banks, clothing backs and drop-ins • Highly experienced in using specific databases to enter client information • Promoting awareness and pushing fundraising activities to further donations to aid low-income individuals or families • Encouraged individuals to practice harm reduction and controlling their substance abuse • Provided referrals to individuals to employment services, clubs and other personal related situations • Getting individuals of all backgrounds to involve themselves in volunteering to promote aid and optimistic approaches into society • Helping clients with maintaining their hygiene (Especially women who don’t have access to feminine sanitary products) • Building different services to get clients to use the facility (Homework club, family day, high school volunteering, church drop-in day, etc.) Show less



summerlunch+

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Kitchen Staff

  • Jun 2017 - Aug 2017

  • Prepping 3 course meals daily • Packing each meal for over 500 kids everyday • Travelling from different schools in different districts • Teaching healthy eating in youth • Educating youth into using Canada’s Healthy Food Guide frequently • Practice Healthy eating and making it apart of their daily routine • Working with non-abled bodied children • Influencing them into being mindful with their money • Practicing table etiquettes • Prepping 3 course meals daily • Packing each meal for over 500 kids everyday • Travelling from different schools in different districts • Teaching healthy eating in youth • Educating youth into using Canada’s Healthy Food Guide frequently • Practice Healthy eating and making it apart of their daily routine • Working with non-abled bodied children • Influencing them into being mindful with their money • Practicing table etiquettes



Thorncliffe Park Women's Committee

• Toronto, Ontario, Canada

• Event Coordinator

  • Jun 2016 - Sep 2016

  • Creating events for infants and youth ages (4-12) (Fall Fest, Arts in the Park, Winter Carnival, Gardening and Youth Stewardship Program) • Help facilitate Family events including Movie nights, Friday Bazars, Bread Making, Park Café) • Took control over prepping meals and desserts to sell at the market • Create different forms of fundraisers to raise money for the community to enhance our equipment • Participated in huge events such building gardens behind the community buildings in Thorncliffe Park Dr Show less