Experience

Nunzio Marc DeSantis Architects

• United States
• Architecture and Planning
• 1 - 100 Employee

• • May 2021 - Present

• • Sep 2019 - Present

  - Coordinate client meetings, office manager to 28 employees- Manage partner calendars, travel, expenses- Create client invoices, manager vendor invoices & payments- Home insurance claim management after house fire, extensive loss documentation



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Logistics Processor

  • Jul 2019 - Present

  ƒ Order fulfillment for Nordstrom.com & Pick Up in store customers ƒ Manage processing web hub for all items, quality check & transfer orders to shipping ƒ Top 3 in my department within 2 months ƒ Back-up department manager & on track for management promotion ƒ Order fulfillment for Nordstrom.com & Pick Up in store customers ƒ Manage processing web hub for all items, quality check & transfer orders to shipping ƒ Top 3 in my department within 2 months ƒ Back-up department manager & on track for management promotion



The Plus Group Texas

• Insurance
• 1 - 100 Employee

• • May 2016 - May 2019

  • Worked directly with the VP of Sales to support business development efforts nationwide, but with a focus on Texas and Louisiana.• Managed a personal portfolio of 150+ existing group accounts that generated up to $3 Million in annual revenue.• Processed renewals and rate increases exceeding new business sales goals set by VP of Sales• Performed client needs’ assessments, scheduled meetings, and cross-sold supplemental, guaranteed standard issue, and individual disability insurance coverage for “high earners” of group accounts.• Built and maintained strong relationships with law firms, financial institutions, corporate restaurant firms, doctors’ groups, pilot associations, and more.• Led face-to-face meetings directly with Human Resources Manager or Account Manager to ensure their insurance needs were being met.• Collaborated with insurance carriers to implement new business and manage existing clients.Key Accomplishments• Asked by senior leadership to attend a corporate meeting with a top insurance carrier to present my successful strategies for processing annual renewals.• Ranked No. 1 at insurance carrier in Renewals and rate increases Show less

• • Nov 2014 - May 2016

  • Supported insurance business development efforts nationwide.• Processed new business insurance quotes and applications. Provided information about individual disability coverage, business overhead insurance coverage, and disability buy-out coverage.• Researched quotes from 5-6 different insurance carriers based on client needs, provided the best option, and processed new business applications from start to finish.• Served as a Subject Matter Expert for insurance coverage products and was routinely asked by agents to attend meetings.Key Accomplishment• Promoted from Account Manager to Senior Account Manager responsible for servicing and supporting a portfolio of 150+ group accounts. Show less

• • Dec 2011 - Nov 2014

  • Assisted with the daily operations management of the women’s shoe department that generated more than $6 Million in annual revenue.• Directly supervised 20+ Sales Associates on the sales floor and 2 Assistant Department Managers.• Maintained up-to-date inventory data for over 20 major shoe brands.• Achieved department volume and productivity goals by developing and executing a business plan.• Managed vendor relationships and oversaw visual merchandising of the sales floor.• Coached and mentored Sales Associates on building relationships with customers and using consultative sales techniques.• Sold products directly to customers; identified needs, answered questions, provided detailed product information, used consultative sales techniques, upsold and cross-sold additional products, overcame objections, and closed sales.• Processed and managed department inventory twice per year.Key Accomplishments• Consistently ranked as one of the top sales departments in the store each month.• Awarded Pacesetter Status – a Top Sales Performance recognition. Maintained the status despite working less time on the sales floor. Show less

• • Oct 2010 - Dec 2011

  • Sold products directly to customers; identified needs, answered questions, provided detailed product information, used consultative sales techniques, upsold and cross-sold additional products, overcame objections, and closed sales.Key Accomplishments• Awarded Pacesetter status for achieving top-ranked yearly sales. • Built and maintained relationships with a personal book of regular/return customers. • Assisted with visual merchandising on the sales floor.