Karesse Sato

Director of Member Experience at Aloha Pacific Federal Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US
Skills

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Bio

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Credentials

  • Backgrounder: Leadership Conversations with Different Personalities
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Complete Confidence in Minutes: Weekly
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • How to Be Both Assertive and Likable
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • How to Have Productive One-on-One Meetings
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Improving Your Leadership Communications
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Increasing Confidence by Increasing Self-Awareness
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • The Three Pillars of Effective Communication
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Top 10 Rules for Highly Effective Leadership
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • CMO Foundations: Creating a Marketing Culture
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • How to Build a Secret Circle of Mentors
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • How to Make Strategic Thinking a Habit
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • Inclusive Female Leadership
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • Social Media Marketing Foundations
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • Nmls
    NMLS
  • Notary Public
    State of Hawaii
  • Project Management
    University of Hawaii at Manoa
  • Real Estate Sales Associate
    State of Hawaii
  • Realtor
    Hawaii Department of Commerce and Consumer Affairs
  • Realtor
    National Association of REALTORS®

Experience

  • Aloha Pacific Federal Credit Union
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Director of Member Experience
      • Mar 2023 - Present

      Responsible for developing and implementing our Omni-channel strategy to ensure that our members have a seamless and personalized experience across all channels. Primarily responsible for APFCU’s branches, branch relief pool, contact center, digital marketing, and product development department to optimize our digital and physical channels and ensure that our member experience is consistent and cohesive.

    • Director of Product Development
      • Nov 2022 - Mar 2023

      Responsible for the credit union’s product planning and execution through its life cycle and to ensure that the company’s overall strategy and goals are supported by its products and services suite.

    • Product Development Manager
      • Jul 2019 - Nov 2022

    • Branch Manager
      • Mar 2012 - Jul 2019

  • Toastmasters International
    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Member
      • Jul 2022 - Present
  • Aloha Pacific Premier Realty
    • United States
    • Realtor Associate
      • 2017 - Present
  • American Savings Bank
    • United States
    • Financial Services
    • 1 - 100 Employee
    • AVP, Branch Manager
      • Mar 2011 - Mar 2012

    • Branch Manager
      • Jan 2009 - Mar 2011

    • Business Relationship Manager
      • Jul 2006 - Jan 2009

    • Training Specialist
      • Jul 2005 - Jul 2006

    • Personal Banker
      • Jul 2004 - Jul 2005

    • Customer Service Representative II
      • Jul 2002 - Jul 2004

Community

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