Experience

Piamonte S.A.

• Chile
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Head of Insurance Piamonte

  • Sep 2021 - Present



Latam Trade Capital

• Chile
• Financial Services
• 400 - 500 Employee

• Sub Gerente Comercial - Corredora de Seguros

  • Mar 2018 - Oct 2021

  In March 2018 I was invited to join “Nuevo Capital” a Financial Solution company to develop the insurance area where I actively participate with high motivation, forming “Nuevo Capital Corredora de Seguros” and acting as Deputy Commercial Manager - Insurance Broker. In March 2018 I was invited to join “Nuevo Capital” a Financial Solution company to develop the insurance area where I actively participate with high motivation, forming “Nuevo Capital Corredora de Seguros” and acting as Deputy Commercial Manager - Insurance Broker.



Consorcio

• Chile
• Financial Services
• 700 & Above Employee

• Sales Manager

  • Jun 2016 - Jan 2018

  I developed commercial management in the insurances field with special emphasis in: • Recruitment, selection and hiring of Insurance Agents. • Sales Force Training. • Compliance with annual budget and individual sales goals. • Multi-product marketing I developed commercial management in the insurances field with special emphasis in: • Recruitment, selection and hiring of Insurance Agents. • Sales Force Training. • Compliance with annual budget and individual sales goals. • Multi-product marketing



Vida Security

• Chile
• Insurance
• 500 - 600 Employee

• Sales Supervisor

  • Nov 2014 - Jun 2016

  I developed commercial management in the insurance field with special emphasis on: • Recruitment, selection and hiring of Insurance Agents. • Sales Force Training. • Compliance with the yearly budget and individual sales goals. I developed commercial management in the insurance field with special emphasis on: • Recruitment, selection and hiring of Insurance Agents. • Sales Force Training. • Compliance with the yearly budget and individual sales goals.



BICE VIDA

• Chile
• Insurance
• 700 & Above Employee

• Head of Commercial Unit

  • May 2009 - Oct 2014

  I developed commercial management in the insurance field with special emphasis on: • Recruitment, selection and hiring of Insurance Advisors. • Training and training of the sales force. • Administration and Development of the Sales Channel, meeting sales goals according to budget and achieving a customer retention of over 90%. I developed commercial management in the insurance field with special emphasis on: • Recruitment, selection and hiring of Insurance Advisors. • Training and training of the sales force. • Administration and Development of the Sales Channel, meeting sales goals according to budget and achieving a customer retention of over 90%.



UC CHRISTUS

• Chile
• Hospitals and Health Care
• 700 & Above Employee

• Commercial and Marketing Manager - Clínica UC San Carlos de Apoquindo

  • Nov 2005 - Jun 2008

  I developed the commercial management system, including marketing, sales and strategic planning of the clinic's health service businesses to achieve the following main objectives: • Development of a strategic Commercial and Marketing plan defining positioning of UC San Carlos de Apoquindo Clinic allowing design of an internal and external communications plan for the clinic. • Participation in Commercial Strategic Planning in collaboration with the General Manager • Relationship and negotiation with ISAPRES (part of Chile’s Health Insurance System), generation of health plans, with UC San Carlos de Apoquindo Clinic as a preferred provider • Administration and control of advertising and promotional budgets • Relationship with the Company’s Advertising and Communications Agency (Media Plan, brochures, signage, internal advertising and others) • Group and Company Health Insurance Contracts • Creation of School Health Insurance Contracts • Strategic Alliances with other entities to obtain benefits • Tariff Configuration • Structure of benefits packages Show less



MetLife

• United States
• Insurance
• 700 & Above Employee

• Regional Manager, Interamericana Seguro de Vida y Ahorro (Inter-American Life and Savings Insurance)

  • Jul 2003 - Mar 2005

  I developed the commercial management of life and savings insurance businesses to achieve the following main objectives: • Development of a direct sales channel aimed at the ABC1 segment for the achievement of monthly goals, customer loyalty and retention budgets through delivery of a customer service of excellence. • Administration and Development of the Sales and Cross Selling Channel, meeting the sales goals according to budget and achieving a customer retention of over 90%. • Collaboration with the Telemarketing Unit for use and efficient administration of data bases. • Creation and development of sales channel to Companies • Recruitment, selection and hiring of Managers, Deputy Managers of Agencies and Insurance Advisors. • Training of sales force and Telemarketing. • Creation and administration of Sales and Customer Service Contests, with yearly and monthly Incentive Programs, defining productivity score and customer service with daily control by Advisor / Assistant Manager / Manager. • Preparation of reports according to information required by General Management and the preparation of budgets with focus on cost control by Agency and its profitability. • Instructor of company defined courses. • Coordination of 6 Managers, 18 Assistant Managers and 30 advisors. Show less



AFP PlanVital

• Chile
• Financial Services
• 700 & Above Employee

• Deputy Marketing Manager - AFP Magister, at present AFP PlanVital

  • Nov 2001 - Jun 2003

  I develop the marketing, commercial and strategic planning management of the financial services, insurance and health businesses to achieve the following main objectives: Leading of and participation in the Commercial Strategic Planning Process of the subsidiaries (Insurance Company, Broker, Mutual Funds, Factoring, Isapre), developing a distribution channel for multi-product telemarketing both internally and outsourcing, through which all are sold Holding products. This channel aims to maximize sales and distribution costs, giving the client advice on the diversity of products that are marketed. For this, it must be permanently coordinated with all the commercial and operational areas of the group. • Coordinate the Marketing Plan of the Unit together with the different businesses, trying to maintain a monthly calendar of activities with their own Databases as well as those of third parties. • Advise the Commercial Management in matters of application and supervision of productive standards. • Coordinate and determine sales flows for each product in conjunction with the areas involved (commercial and operational) • Manage and control advertising and promotional budgets. • HR management in relation to the sales teams with which it works. Hire, train, evaluate, work environment, etc. • Management and administration of the Commercial Training Unit. Manage 15 Customer Service Executives, 15 Telemarketing Executives, 5 Supervisors, 3 Agency Heads and 2 Commercial Assistants. Show less



Isapre Linksalud

• Provincia de Santiago, Chile

• Sales Manager

  • Mar 2000 - Oct 2001

  I develop the commercial management system including marketing, sales and strategic planning of health businesses to achieve the following main objectives: • Development of a direct sales channel, participating in the Commercial Strategic Planning Process, in charge of sales force direction, supervision and control, managing resources allocated to meet objectives defined by the Holding Company as related to fulfilment of sales goals and customer loyalty and various retention activities. Additionally, management of the sales team responsible for contacting selective portfolios in order to deepen their relationship and avoid withdrawals. • Implementation and control of the Commercial Plan of the Company. • Generation of new health plans in order to create new business for the Company. • Make measurements in the different activities, managing control groups for the fulfillment of goals by objectives. • Manage and encourage productivity of work teams to ensure fulfilment in quality of sales and service. • Manage databases, script preparation and campaign development in general. • Manage human resources in relation to interviews, hiring, training, coaching, performance development. • Manage Daily Controls through reports, managing and controlling budget together with the General Manager. • Manage 120 sales people, 10 supervisors, 1 Commercial Assistant Manager and 1 Sales Manager. Show less



Isapre Vida Tres

• Chile
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Sales Supervisor

  • May 1995 - Feb 2000

  I develop the sales management for health services to achieve the following main objectives: • In charge of supervising and managing the resources allocated to meet the objectives for sale of health products, defined for each year by the different business lines involved (especially group sales). Responsible for providing “performance feedback”, developing team skills, optimizing the use of resources, and collaborating in the creation of new plans to increase productivity. Main responsibilities • Compliance with procedures and instructions defined by Sales Management. • Guiding leadership of sales people. • HR management, staff hiring, training, goal setting. • Daily productivity control with emphasis on sales and service quality. • Participation in Products Committee, creating new products keeping in mind customer loyalty. Show less



Scotiabank

• Canada
• Banking
• 700 & Above Employee

• Capital Market Capturer - Banco del Pacífico at present ScotiaBank

  • Dec 1979 - Dec 1985