Experience

City Transfer & Storage Company

• United States
• Truck Transportation
• 1 - 100 Employee

• Customer Service/Move Coordinator

  • May 2010 - Present

  Responsible for coordination, estimates, registration, paperwork for 5 person sales staff in the Winston Salem, NC office. Responsible for coordination, estimates, registration, paperwork for 5 person sales staff in the Winston Salem, NC office.



Lentz Transfer & Storage Company

• Sales Coordinator

  • Sep 2002 - Jan 2010

  Responsible for coordinating day to day operations of the Sales Department and assist Operations/Dispatch when needed. I am responsible for all incoming sales calls that are received at Lentz, make appointments for 3 sales representatives, ensure that proper paper work is in file for each relocation (both commercial and residential) and received in Dispatch in a timely manner. Responsible for all literature handed out by our sales representatives, responsible for all website requests received for move estimates from our website and from North American Van Lines through the Lead Management Program.

• Administrative Assistant

  • Sep 2002 - Jan 2010

  Handled multifaceted administrative tasks as the In-House Sales Coordinator for 3 person sales staff. Quickly became a trusted assistant known for "can-do" attitude, flexibility and high-qualitywork. Highlights: Communicated effectively with National Accounts to help coordinate employee relocations, commercial and COD relocations. Established strong relationships to gain support and effectively achieve results.Responsible for all paperwork for each move. Worked closely with Operations to ensure all documents needed for each move were in place at least one (1) week prior to move date; handled ordering of all out of state in-home pre-move surveys; scheduled all sales associates appointments for in-home estimate surveys within the local area. Entrusted to manage sales department in the Sales Manager's absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; ensured accuracy on departmental expense reports. Assisted in development of PowerPoint presentation used by the Sales Staff to market company to prospective National Accounts. Responsible for training of new sales staff on system used by Van Lines and company computer system.



Lentz Transfer and Storage Company

• House Sales/Relocation Coordinator

  • Sep 2002 - Jan 2010