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5.0

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Yael Guillaume

I had the great pleasure of working with Karen at Healthy Directions. She was the "glue" on ensuring there was exceptional and proper work flow communication between cross-functional team members on large and small scale projects. She was always very receptive to hearing new ideas of how to improve any sort of project tactics for the respective teams involved. Strong fellow team-mate and all around nice and friendly person!

Jorge Quinones

With a keen eye for identifying process roadblocks and heading off challenges before they become problems, I found Karen to be an effective and efficient manager. Karen's attention to detail and process minded outlook ensure that she's a great asset to any organization. And her tireless advocacy for those directly reporting to her makes Karen a great person to work with.

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Credentials

  • Project Management Simplified
    LinkedIn
    Jan, 2018
    - Sep, 2024
  • Scheduling for Creatives
    LinkedIn
    Jan, 2018
    - Sep, 2024
  • Gretchen Rubin on Creating Great Workplace Habits
    Lynda.com
    Mar, 2017
    - Sep, 2024
  • Muse Essential Training
    Lynda.com
    Mar, 2017
    - Sep, 2024
  • Effective Listening
    Lynda.com
    Mar, 2016
    - Sep, 2024
  • Teamwork Foundations
    Lynda.com
    Mar, 2016
    - Sep, 2024
  • InDesign: Tables (2012)
    Lynda.com
    Jan, 2012
    - Sep, 2024
  • XHTML and HTML Essential Training
    Lynda.com
    Jan, 2010
    - Sep, 2024
  • Troika's ABC Brand Campaign: Start to Finish
    Lynda.com
    May, 2009
    - Sep, 2024
  • Creative Inspirations: tokidoki, Character Illustrator
    Lynda.com
    Aug, 2008
    - Sep, 2024
  • Creative Inspirations: Douglas Kirkland, Photographer
    Lynda.com
    Jul, 2008
    - Sep, 2024

Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Chief Communications Officer (CCO)
      • Dec 2018 - Present

      Manage all phases of an interactive project lifecycle, clients' primary point of contact for matters pertaining to active projects and responsible for managing the internal team workflow and task assignments. Leads the Communications Team working collaboratively with the leadership team to set the vision for the team, including internal communications, client relations, social media, internal websites, marketing, and strategic communications. Responsibilities: Collaboration… Show more Manage all phases of an interactive project lifecycle, clients' primary point of contact for matters pertaining to active projects and responsible for managing the internal team workflow and task assignments. Leads the Communications Team working collaboratively with the leadership team to set the vision for the team, including internal communications, client relations, social media, internal websites, marketing, and strategic communications. Responsibilities: Collaboration with and lead teams of user experience designers, visual designers, content strategists, HTML developers and programmers to problem solve and execute project challenges while delivering high quality on time and on budget Analyze and prioritize project activities and client needs, while establishing realistic deadlines Create, maintain and present project plans and other relevant project documentation Create project status reports, client friendly schedule, milestone and deliverable progress materials for our clients Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback Develop overall project management strategy and working with discipline leads and project teams to execute on plans. Monitor day-to-day activities of the project team and ensure work is progressing as planned. Work with project team and actively be involved in the work Manage schedules, budgets, assets, and overall project organization to ensure requirements and project deliverables dates are clearly communicated, understood, executed upon, and met Plan and administer company policies with leadership team Develop marketing plans for clients Show less Manage all phases of an interactive project lifecycle, clients' primary point of contact for matters pertaining to active projects and responsible for managing the internal team workflow and task assignments. Leads the Communications Team working collaboratively with the leadership team to set the vision for the team, including internal communications, client relations, social media, internal websites, marketing, and strategic communications. Responsibilities: Collaboration… Show more Manage all phases of an interactive project lifecycle, clients' primary point of contact for matters pertaining to active projects and responsible for managing the internal team workflow and task assignments. Leads the Communications Team working collaboratively with the leadership team to set the vision for the team, including internal communications, client relations, social media, internal websites, marketing, and strategic communications. Responsibilities: Collaboration with and lead teams of user experience designers, visual designers, content strategists, HTML developers and programmers to problem solve and execute project challenges while delivering high quality on time and on budget Analyze and prioritize project activities and client needs, while establishing realistic deadlines Create, maintain and present project plans and other relevant project documentation Create project status reports, client friendly schedule, milestone and deliverable progress materials for our clients Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback Develop overall project management strategy and working with discipline leads and project teams to execute on plans. Monitor day-to-day activities of the project team and ensure work is progressing as planned. Work with project team and actively be involved in the work Manage schedules, budgets, assets, and overall project organization to ensure requirements and project deliverables dates are clearly communicated, understood, executed upon, and met Plan and administer company policies with leadership team Develop marketing plans for clients Show less

    • Higher Education
    • 700 & Above Employee
    • Marketing Project Manager
      • Apr 2018 - Dec 2018

      Walden attracts an extraordinary community of students and faculty who want to put their knowledge into action so they can make a difference. Since 1970, Walden has supported the academic goals of working professionals. Our track record makes us a trusted leader in innovative learning techniques for distance education. As the Marketing Project Manager, I serve as primary point of contact for internal clients and creative team members. Duties include: Review job submissions… Show more Walden attracts an extraordinary community of students and faculty who want to put their knowledge into action so they can make a difference. Since 1970, Walden has supported the academic goals of working professionals. Our track record makes us a trusted leader in innovative learning techniques for distance education. As the Marketing Project Manager, I serve as primary point of contact for internal clients and creative team members. Duties include: Review job submissions to ensure information is complete. Initiate new jobs, create timelines, and tasks for work to be done. Project manage multiple incoming assignments with shifting priorities and tight deadlines; assign projects/resources and monitor the status of outstanding tasks. Coordinate cross-functional kick-off meetings. Report on progress of projects underway. Manage client expectations regarding schedules, resources, cost, etc. Coordinate with vendors and freelancers. Identify any potential roadblocks and/or challenges to project completion. Act as custodian of project records and reports, such as lessons learned, meeting minutes, and budget reporting with a key emphasis on version control. Maintain an in-depth understanding of digital marketing campaign objectives and strategies. Track approval and progress. Traffic and manage approvals of all creative deliverables. Ensure all projects are delivered on time and on budget. Manage Digital Asset Management System (DAM) Develop keywording strategies for optimized search. Upload and keyword new and existing assets in our DAM. Optimize and refresh existing platform for organization’s growing needs. Use project management platform and project management tools (Percolate) for task/time/resource management. Show less Walden attracts an extraordinary community of students and faculty who want to put their knowledge into action so they can make a difference. Since 1970, Walden has supported the academic goals of working professionals. Our track record makes us a trusted leader in innovative learning techniques for distance education. As the Marketing Project Manager, I serve as primary point of contact for internal clients and creative team members. Duties include: Review job submissions… Show more Walden attracts an extraordinary community of students and faculty who want to put their knowledge into action so they can make a difference. Since 1970, Walden has supported the academic goals of working professionals. Our track record makes us a trusted leader in innovative learning techniques for distance education. As the Marketing Project Manager, I serve as primary point of contact for internal clients and creative team members. Duties include: Review job submissions to ensure information is complete. Initiate new jobs, create timelines, and tasks for work to be done. Project manage multiple incoming assignments with shifting priorities and tight deadlines; assign projects/resources and monitor the status of outstanding tasks. Coordinate cross-functional kick-off meetings. Report on progress of projects underway. Manage client expectations regarding schedules, resources, cost, etc. Coordinate with vendors and freelancers. Identify any potential roadblocks and/or challenges to project completion. Act as custodian of project records and reports, such as lessons learned, meeting minutes, and budget reporting with a key emphasis on version control. Maintain an in-depth understanding of digital marketing campaign objectives and strategies. Track approval and progress. Traffic and manage approvals of all creative deliverables. Ensure all projects are delivered on time and on budget. Manage Digital Asset Management System (DAM) Develop keywording strategies for optimized search. Upload and keyword new and existing assets in our DAM. Optimize and refresh existing platform for organization’s growing needs. Use project management platform and project management tools (Percolate) for task/time/resource management. Show less

    • United States
    • Hospitals and Health Care
    • Director, Design Operations
      • Nov 2005 - Dec 2017

      Healthy Directions is a direct-to-consumer retailer and leading health publisher of doctor-formulated nutritional supplements and skincare products. Healthy Directions provides expert guidance and advanced nutritional supplements from America’s most knowledgeable and highly respected integrative and alternative health doctors. Responsible for the efficient management of creative-production workflow and creative deliverables for direct-to-consumer retailer of nutritional supplements and… Show more Healthy Directions is a direct-to-consumer retailer and leading health publisher of doctor-formulated nutritional supplements and skincare products. Healthy Directions provides expert guidance and advanced nutritional supplements from America’s most knowledgeable and highly respected integrative and alternative health doctors. Responsible for the efficient management of creative-production workflow and creative deliverables for direct-to-consumer retailer of nutritional supplements and skincare products. Focus on project briefing, budget management, resource allocation, schedule facilitation, agency supervision and change management. • Designed and developed project management system built on the Salesforce platform. • Assigned and prioritized projects ensuring all team members understood the scope. • Scheduled creative briefings, project kickoff meetings, execution meetings and pre-production meetings. • Developed user-friendly operations manual and trained employees. • Sourced freelance designers to augment workload. • Established workflow processes, project management systems and procedures for efficiency and visibility. • Administered creative departments data management system, font server and image library. • Developed and maintained online database of all creative assets. • Significantly improved efficiency of processes for creative and marketing departments by developing project milestones and proactively managing each one. • Provided daily, weekly and monthly status workflow reports to Senior staff and key stakeholders. • Led QA/QC team through comprehensive process improvement ensuring accurate fulfillment of all deliverables. Show less Healthy Directions is a direct-to-consumer retailer and leading health publisher of doctor-formulated nutritional supplements and skincare products. Healthy Directions provides expert guidance and advanced nutritional supplements from America’s most knowledgeable and highly respected integrative and alternative health doctors. Responsible for the efficient management of creative-production workflow and creative deliverables for direct-to-consumer retailer of nutritional supplements and… Show more Healthy Directions is a direct-to-consumer retailer and leading health publisher of doctor-formulated nutritional supplements and skincare products. Healthy Directions provides expert guidance and advanced nutritional supplements from America’s most knowledgeable and highly respected integrative and alternative health doctors. Responsible for the efficient management of creative-production workflow and creative deliverables for direct-to-consumer retailer of nutritional supplements and skincare products. Focus on project briefing, budget management, resource allocation, schedule facilitation, agency supervision and change management. • Designed and developed project management system built on the Salesforce platform. • Assigned and prioritized projects ensuring all team members understood the scope. • Scheduled creative briefings, project kickoff meetings, execution meetings and pre-production meetings. • Developed user-friendly operations manual and trained employees. • Sourced freelance designers to augment workload. • Established workflow processes, project management systems and procedures for efficiency and visibility. • Administered creative departments data management system, font server and image library. • Developed and maintained online database of all creative assets. • Significantly improved efficiency of processes for creative and marketing departments by developing project milestones and proactively managing each one. • Provided daily, weekly and monthly status workflow reports to Senior staff and key stakeholders. • Led QA/QC team through comprehensive process improvement ensuring accurate fulfillment of all deliverables. Show less

    • United States
    • Health, Wellness & Fitness
    • 100 - 200 Employee
    • Assistant Production Manager
      • 2001 - 2005

      • Managed workflow and daily schedules of internal creative department. • Developed timelines based on resource availability, establishing staff work schedules and allocation of staff resources for specific projects. • Communicated budget considerations to Senior Management. • Managed vendors, including securing bids and reconciling vendor invoices. • Identified and oversaw processes to support high-volume project management assessing project needs, scope, timing and deadlines… Show more • Managed workflow and daily schedules of internal creative department. • Developed timelines based on resource availability, establishing staff work schedules and allocation of staff resources for specific projects. • Communicated budget considerations to Senior Management. • Managed vendors, including securing bids and reconciling vendor invoices. • Identified and oversaw processes to support high-volume project management assessing project needs, scope, timing and deadlines while ensuring accurate tracking and delivery. • Established departmental procedures that increased team productivity and efficiency. • Created and maintained production schedules and workflow for all projects, managing from inception to completion. • Coordinated with web developers, art directors, copywriters, content & social media managers and external resources for development of projects. • Revised and updated existing design deliverables; packaged files for printer.

    • Design Coordinator
      • 1998 - 2001

      Coordinated all incoming design jobs; managed schedules assuring all deadlines were met; generated purchase orders and monitored all costs for pre-press, stock images and studio photography. Worked as production designer to re-purpose creative elements for new tactics across a range of brands, and implemented changes seamlessly and thoughtfully in existing products. Finalized files for print production. Managed multiple projects and deadlines in a highly organized and detailed manner.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Manager, Business Support Center
      • 1993 - 1998

      Managed a staff of 14 graphic designers and desktop publishers; coordinated all incoming work requests; prioritized jobs assuring all deadlines were met; developed administrative systems and procedures; developed layout and production design for brochures, proposals, and corporate reports; established server file structure for archiving and cataloging creative files. Managed a staff of 14 graphic designers and desktop publishers; coordinated all incoming work requests; prioritized jobs assuring all deadlines were met; developed administrative systems and procedures; developed layout and production design for brochures, proposals, and corporate reports; established server file structure for archiving and cataloging creative files.

    • Aviation and Aerospace Component Manufacturing
    • 100 - 200 Employee
    • Corporate Marketing Associate
      • Jan 1986 - Jan 1992

      Managed daily administrative tasks of the Marketing department; Assisted with organizing promotional events for government clients; Designed marketing collateral for events; Worked with onsite graphic department to create materials for events; Compiled status reports for CMO and other stakeholders; Maintained and updated department files. Managed daily administrative tasks of the Marketing department; Assisted with organizing promotional events for government clients; Designed marketing collateral for events; Worked with onsite graphic department to create materials for events; Compiled status reports for CMO and other stakeholders; Maintained and updated department files.

Education

  • University of Maryland Global Campus
    Bachelor of Arts - BA
    2001 - 2004
  • Santa Barbara City College
    1987 - 1990

Community

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