Experience

Kinetix

• United States
• Human Resources Services
• 100 - 200 Employee

• Recruitment Specialist Team Lead, External Vendors

  • Jan 2022 - Present

  • Coach a team of recruitment specialists• MSP Account Manager for a Fortune 500 client• Train on recruitment process and procedures• Maintain and negotiate Direct Hire and Associate Supplier agreements• Collaborate with Recruiting Coaches, Operations, Human Resources and Account Managers• Create and present Quarterly Business Reviews

• Recruitment Operations

  • Aug 2021 - Jan 2022

  • Assisted client's Hiring Leaders and Human Resources with recruitment process• Worked with internal and external recruiters to match candidates to roles



Daytona Media Group/Gannett Co., Inc.

• Daytona Beach, Florida Area

• Key Accounts and Inside Sales Manager

  • 2018 - 2020

  •Managed and developed account executives that handled major local clients, national accounts, and recruitment advertisers. •Managed inside sales and customer service team. •Developed marketing campaigns and analyzed analytics. •Met weekly with individual account executives to review key performance indicators and sales pipeline in the Sugar CRM system. •Coached using customer-focused sales approach that resulted in direct reports winning Salesperson of the Year for two consecutive years. •Developed weekly sales forecasts and metrics. •Recruited and interviewed applicants for the advertising department. •Negotiated contracts and legal bids with both large and small accounts. •Collaborated with account executives and advertisers to create customized marketing campaigns. •Worked with corporate to develop local promotions and contests for the advertising department. •Google Analytics certified. Show less



DirectPath

• United States
• Insurance
• 1 - 100 Employee

• Vice President, Benefits Service Center

  • 2015 - 2018

  •Managed and coached a team of licensed benefits educators to enroll and onboard new hire employees for multiple clients. •Responsible for driving premium through voluntary benefits. •Built schedules and case assignments for benefits educators. •Implemented internal processes to improve coverage and team morale. •Monitored enrollments through Salesforce CRM and telephony system. •Met with human resource departments to develop custom enrollment processes. •Reported performance metrics to senior management team weekly and at annual meetings. •Wrote and presented strategic plans. •Established ongoing training classes for new and existing benefits educators. •Coordinated with vendor responsible for scheduling new hire and open enrollment appointments. •Checked state license and continuing education requirements. •Maintained office building and enhanced security measures. •Performed in videos designed for existing and prospective clients. •HIPAA certified. Show less



Alabama Media Group

• United States
• Media Production
• 1 - 100 Employee

• Statewide Sales Manager - Recruitment, Call Center, Legals, and Obituaries

  • 2012 - 2015

  •Managed and developed a team of fifteen that included recruitment sales account executives, call center sales representatives, legals representatives, and obituary writers for al.com, gulflive.com, The Birmingham News, Mobile’s Press-Register, and The Huntsville Times.•Exceeded digital goal by 200%. •Drove revenue through side-by-side coaching.•Developed new sales programs to increase revenue.•Created comprehensive training programs.•Negotiated contracts and legal bids. •Utilized Salesforce CRM to manage sales process. •Implemented a self-serve tool for obituaries and new ad entry system for classified department. Show less

• Sales Manager, Recruitment and Call Center

  • 2006 - 2012

  •Managed a staff of ten that included Assistant Manager, Recruitment Account Executives, Inside Sales Representatives, Customer Service Representatives, and Sales Assistants.•Led two sales teams to consistently exceed revenue goals through multi-media sales. •Organized general and medical career fairs with increases in profit and attendance.•Negotiated contracts and sponsorships with hospitals, employers, and advertising agencies.•Transformed inbound only call center to drive revenue through outbound calls. Show less



CNHI

• United States
• Newspaper Publishing
• 200 - 300 Employee

• General Manager

  • Mar 2005 - Jun 2006

  Managed a direct mail advertising company covering eight counties in Florida and two counties in Alabama Supervised sales, creative services, mailroom, accounting and customer service Prepared annual budget and strategic plans Created product enhancements and developed mailing zones Negotiated with vendors and purchased media Determined rates, compensation programs and company procedures Managed disaster recovery following Hurricane Wilma Managed a direct mail advertising company covering eight counties in Florida and two counties in Alabama Supervised sales, creative services, mailroom, accounting and customer service Prepared annual budget and strategic plans Created product enhancements and developed mailing zones Negotiated with vendors and purchased media Determined rates, compensation programs and company procedures Managed disaster recovery following Hurricane Wilma



The Daytona Beach News Journal

• Advertising Training Manager

  • 2003 - 2005

  Promoted to train new account executives and sales assistants in retail, classified, internet, direct mail and special events departments for a 100,000 circulation daily newspaper and satellite officesCreated comprehensive training manuals and product knowledge testsImplemented training classes for existing sales staff and managementRecruited account executives and sales managersTracked and forecasted revenue for retail department

• Retail Sales Manager

  • 2001 - 2003

  Managed eleven account executivesCoached account executives on sales callsEvaluated sales staff based on performance standardsRecruited and hired new account executivesDeveloped new products and sales initiativesNegotiated contracts for major accountsConsistently increased annual revenue for department



Opelika-Auburn News

• United States
• Newspaper Publishing
• 1 - 100 Employee

• Regional Sales Director

  • 1998 - 2001

  Managed advertising department of nine account executives and layout staff for 16,000 circulation daily, bi-weekly and shopper publicationsRecruited and hired advertising staff and employees for other departmentsDeveloped targeted sections and special eventsNegotiated contracts with major retailers and automotive dealersProduced annual sales budgetsConducted regional training programsActed as newspaper representative on community boards and committeesAccomplishments included meeting monthly sales goals, winning three first place awards with Alabama Press Association and winning Thomson Newspapers' quarterly President's Award Show less

• Account Executive

  • 1997 - 1998

  Responsible for selling advertising and developing relationships with existing and new customers for the local daily and bi-weekly newspapers