Experience

Kinder's Premium Quality Seasonings & Sauces

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Director, Production Planning

  • Apr 2021 - Present

  Walnut Creek, California, United States



Bettera Brands LLC

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Supply Chain Manager

  • Feb 2021 - Apr 2021

  South San Francisco, California, United States



Kerry

• Ireland
• Food and Beverage Services
• 700 & Above Employee

• Materials Manager

  • Mar 2020 - Feb 2021

  Union City, California, United States * Managed the various aspects of all supply chain activities, ensuring the delivery of value-add service to the business. * Managed supply planning, raw material call-off, scheduling, and transport roles within the department. * Management and delivery of agreed Supply Chain KPI's and process compliance and to drive process improvement to best practice. * Led/directed the team in the process of developing a demand plan which flowed into the planning process, aligned procurement, raw… Show more * Managed the various aspects of all supply chain activities, ensuring the delivery of value-add service to the business. * Managed supply planning, raw material call-off, scheduling, and transport roles within the department. * Management and delivery of agreed Supply Chain KPI's and process compliance and to drive process improvement to best practice. * Led/directed the team in the process of developing a demand plan which flowed into the planning process, aligned procurement, raw material call-off, and manufacturing activities to resource allocation while meeting customers’ expectations. * End-to-end inventory management and stock control. * Ensured all costs are controlled adequately and in line with budget. * Preparation of monthly/weekly reporting pack with relevant metrics and KPIs. * Managed the site monthly supply review. * Monitored forecast, plan and scheduled multiple production lines * Assisted in the development and implementation of short- and long-range plans relating to production planning/scheduling activities. * Monitored Open Order report for order confirmation, changes and expected shipping dates, * Ensured accurate and timely raw material inventories by working closely with the purchasing and warehousing department. * Managed aged inventory to ensure inventory reduction and minimize loss Show less



Columbus Craft Meats

• United States
• Manufacturing
• 1 - 100 Employee

• Supply Chain Manager

  • Jul 2016 - Mar 2020

  Hayward, CA • Developed, executed, and monitored Production and Fulfillment plans to achieve company’s customer delivery and service level commitments. • Worked with Demand Planning, Sales, Marketing and Manufacturing Partners to continually review, adjust and respond to constant changes to shipments, sales forecasts and manufacturing schedules. • Monitored and managed inventory by planning production to levels needed to service the customer at a 98.5% case fill rate. Assisted in expediting… Show more • Developed, executed, and monitored Production and Fulfillment plans to achieve company’s customer delivery and service level commitments. • Worked with Demand Planning, Sales, Marketing and Manufacturing Partners to continually review, adjust and respond to constant changes to shipments, sales forecasts and manufacturing schedules. • Monitored and managed inventory by planning production to levels needed to service the customer at a 98.5% case fill rate. Assisted in expediting production or inventory receipts when necessary to support customer order fulfillment in tight supply or out of stock situations. • Owned supply planning by working with all of our manufacturing partners to generate optimal replenishment rates and quantities to allow effective delivery of finished product to customers. • Analyzed finished goods levels to ensure achievement of targeted inventory levels and minimizing inventory obsolescence. • Assisted manufacturing facilities with short and long-range planning by providing forecasts to support capacity planning and strategic initiative planning. • Identified, escalated, and resolved potential short falls and issues back to leadership team. • Performed ad hoc analyses crucial to making operational business decisions • Routinely communicated with IT on MRP system and identify process improvements. Show less



Nestlé

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• End to End Commercialization Manager

  • May 2016 - Jul 2016

  Oakland, California • Managed cross-functional innovation and renovation projects to support annual Nestle Dreyer's goals for incremental innovation revenue, improved consumer acceptance of existing products, cost savings and productivity targets. • Commercialization project management for innovation, renovation, cost-savings and productivity projects as assigned. • Lead and managed initiatives through the project life cycle: scope definition, analysis of alternatives, development, industrialization… Show more • Managed cross-functional innovation and renovation projects to support annual Nestle Dreyer's goals for incremental innovation revenue, improved consumer acceptance of existing products, cost savings and productivity targets. • Commercialization project management for innovation, renovation, cost-savings and productivity projects as assigned. • Lead and managed initiatives through the project life cycle: scope definition, analysis of alternatives, development, industrialization, launch/start-up, post launch, and close-out. • Managed cross-functional project teams including: Sales, Marketing Intelligence, Innovation Marketing, Brand Marketing, Brand Finance, Quality Systems, Technical Applications (Product Development, Process Engineering, and Packaging Engineering), Research & Development, Nestlé Product Technical Center, Operations Finance, Manufacturing, Procurement, etc. • Assumed accountability for key project deliverables: schedule, budget/P&L, scope, success criteria. • Continuously improved the commercialization process. Show less



Kraft Heinz

• United States
• Food and Beverage Services
• 700 & Above Employee

• Senior Production Scheduler

  • Aug 2007 - May 2016

  San Leandro - Kraft Maxwell House Plant • Managed schedules for 6 production lines with 90+ SKUs. • Analyzed inventory levels, safety stock and open orders to achieve optimal finished product inventories, while minimizing production instability and down time due to changeovers and sanitation. • Responsible for execution of placing orders, contacting vendors, and ensuring that inventories arrived in a timely manner to cause no disruption to the producing departments. • Responsible for inventory management of all raw and pack… Show more • Managed schedules for 6 production lines with 90+ SKUs. • Analyzed inventory levels, safety stock and open orders to achieve optimal finished product inventories, while minimizing production instability and down time due to changeovers and sanitation. • Responsible for execution of placing orders, contacting vendors, and ensuring that inventories arrived in a timely manner to cause no disruption to the producing departments. • Responsible for inventory management of all raw and pack materials – monitored/maintained inventory levels and worked with vendors and carriers to expedite materials as needed. • Lead for San Leandro Kraft Safety and Risk Management Program General Promotions and Communication Team and Plant Promotions, Morale, and Celebration activities. Show less



Electronic Data Systems

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Systems Administrator Associate

  • Jun 2006 - May 2007

  San Leandro - Kraft Maxwell House Plant • Provided desktop and systems support and resources to onsite and remote facilities. • Lead Project Manager for small to medium scale information systems technology projects. Responsibilities included project planning, execution, timetables, costs, controls and resourcing. • Supervised the activities of all project participants. Provided input and timely reports to customer and management where they pertained to the projects managed.



Kraft Foods Group

• Business Consultant/Systems Project Leader

  • Mar 2001 - Jun 2006

  San Leandro - Kraft Maxwell House Plant • Site Lead for SAP Conversion and Windows 2000 to XP Desktop Migration Projects. • Customized applications, systems software, and supported processes to meet business requirements. Ensured operational and quality standards were met and adherence to system standards. • Developed training programs on information systems for the plant which covered both business usage and technical operations. • Served as a consultant to the plant on specific business functions, resulting in improved… Show more • Site Lead for SAP Conversion and Windows 2000 to XP Desktop Migration Projects. • Customized applications, systems software, and supported processes to meet business requirements. Ensured operational and quality standards were met and adherence to system standards. • Developed training programs on information systems for the plant which covered both business usage and technical operations. • Served as a consultant to the plant on specific business functions, resulting in improved productivity, cost savings and a competitive advantage for Kraft business units. • Identified, evaluated, and defined business functional requirements in detailed logical/functional specifications. Participated in general feasibility studies of proposed information systems/services. • Investigated new procedures and technologies and determined their applicability to Kraft’s information systems. Actively recommended and implemented those which provided benefit. Show less



SHOWTIME

• United States
• Entertainment Providers
• 700 & Above Employee

• Technical Support Analyst

  • Aug 1999 - Mar 2001

  • Lead technical analyst for Showtime Networks, Inc. office. Provided timely high quality technical support to 185 employees via telephone and onsite desktop visits. • Provided all levels of technical support and training for client/server applications. • Provided onsite support to Nickelodeon’s Production and Soundstage office. • Provided all levels of technical support for Sales and Marketing Department connecting remotely from satellite offices across the West Coast using ISDN and… Show more • Lead technical analyst for Showtime Networks, Inc. office. Provided timely high quality technical support to 185 employees via telephone and onsite desktop visits. • Provided all levels of technical support and training for client/server applications. • Provided onsite support to Nickelodeon’s Production and Soundstage office. • Provided all levels of technical support for Sales and Marketing Department connecting remotely from satellite offices across the West Coast using ISDN and SHIVA. • Installed, tested, modified, administrated and maintained hardware and software. • Worked with Technical Standards Team in New York to implement all software releases and upgrades. • Key participant in special projects. • Documented changes to departmental software tech manuals. • Tracked problems and resolutions using McAfee HelpDesk. Show less



EnterWorks

• United States
• Software Development
• 1 - 100 Employee

• Technical Support Specialist

  • Mar 1999 - Aug 1999

  • Lead technical specialist for Customer Support Center. Provided timely high quality technical support to customers via telephone, email, and Internet. • Primary department liaison between Quality Assurance and Product Development teams to help resolve customer concerns and issues. • Implemented cross organizational matrix for the Technical Support Escalation Process. • Designed, wrote and continuously updated Enterworks Customer Troubleshooting Guides for distribution to… Show more • Lead technical specialist for Customer Support Center. Provided timely high quality technical support to customers via telephone, email, and Internet. • Primary department liaison between Quality Assurance and Product Development teams to help resolve customer concerns and issues. • Implemented cross organizational matrix for the Technical Support Escalation Process. • Designed, wrote and continuously updated Enterworks Customer Troubleshooting Guides for distribution to customers. • Developed new Customer Support Center call scripts, troubleshooting guides, and training manuals. • Worked with Product Development team to beta test software. • Responded to and documented customer inquiries and problems related to the installation, use, and customization of products. • Tracked problems and resolutions using knowledge base system. Created knowledge base articles, updated tech notes and technical manuals with findings. Show less



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• PC LAN/WAN Analyst

  • Aug 1989 - Mar 1999

  various locations in the Bay Area Also held positions as Customer Service Agent, Senior Accounting Clerk, Administrative Assistant, Office Coordinator, Business Systems Analyst. PC/LAN/WAN Analyst - Audit/Security Division • Installed, tested, modified, evaluated, administrated and maintained hardware and software for the division. • Responsible for the planning and implementation of all software releases and upgrades. • Key participant in various task forces and special projects. • Provided first level… Show more Also held positions as Customer Service Agent, Senior Accounting Clerk, Administrative Assistant, Office Coordinator, Business Systems Analyst. PC/LAN/WAN Analyst - Audit/Security Division • Installed, tested, modified, evaluated, administrated and maintained hardware and software for the division. • Responsible for the planning and implementation of all software releases and upgrades. • Key participant in various task forces and special projects. • Provided first level technical support and training for client/server applications. • Documented changes to division software tech manuals. Business Systems Analyst - Business Direct Collections • Participated as a team member for the design, development and ongoing maintenance of a new Business Collections system. • Provided technical assistance in identifying, evaluating and developing systems and procedures to meet user standards. • Assisted in educating managers and other staff about the systems development process and the applications that supported them. • Provided entry level technical support for PC users. • Prepared detailed analyses for senior management. • Strategized and executed with management to ensure achievement of operation standards. Office Coordinator - Telephone Services University & Telephone Banking Service Quality/Communications • Coordinated all office functions. • Incorporated a full range of moderate to complex administrative and clerical duties. • Operated and maintained routine financial records and conducted research. • Provided routine problem solving for department. • Coordinated divisional special events. • Acted as a resource for other administrative staff. Administrative Assistant - Corporate Tax Department • Performed moderately complex to complex administrative and secretarial duties. • Assisted with the budget planning process and handled balancing of general ledger lines and/or expense accounts. • Assisted with personnel/payroll processing and record keeping. Show less